O. C. Welch Ford
Hardeeville, SC
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3,411 Reviews of O. C. Welch Ford
We drove up from Central Florida to pick up a new truck. As we were leaving, our Bronco got a alarm for low tire. Thankfully I was still here at dealership and the service department manager Tracy said no p As we were leaving, our Bronco got a alarm for low tire. Thankfully I was still here at dealership and the service department manager Tracy said no problem we will get you right in a d looked at. Bronco picked up a tire on SC roads. The tire team got the tire fixed and I will be back on the road shortly. Tracy was so understanding that I needed it fixed as soon as possible- 4 hour drive ahead of me. Tracy and everyone I have encountered here at OC Welch has been friendly and helpful. Definitely worth the drive for the top notch service and sales. More
Had a good experience working with Charles recently. I didn't end up buying a car, but he and the team at O C Welch was very helpful, answered all my questions, and didn't pressure me at all. Appreciate I didn't end up buying a car, but he and the team at O C Welch was very helpful, answered all my questions, and didn't pressure me at all. Appreciate his time and would recommend asking for him if you visit. More
Paul Mitchell was extremely patient and made sure I had everything I needed and was looking for in my new Lincoln Aviator! He had excellent follow through and was able to address all of my questions. everything I needed and was looking for in my new Lincoln Aviator! He had excellent follow through and was able to address all of my questions. More
Service turnaround and billing: The last two times I brought my Bronco in for recall work, I dropped the vehicle off at 8 AM both times, and both times it was kept overnight, with pickup not until aroun brought my Bronco in for recall work, I dropped the vehicle off at 8 AM both times, and both times it was kept overnight, with pickup not until around 1 PM the following day. Most recently, despite the vehicle being in your possession for roughly 29 hours, I was only billed for one hour of labor with no explanation provided for the extended turnaround. I understand recall work can take time, but the lack of communication about the delay, combined with a billed time that doesn’t reflect the actual time the car was here, is frustrating and, frankly, unacceptable. Also, I’ve never had a team member from the sales department help me. I’ve walked the lot on multiple occasions when I bring my vehicle in for service. I’m not sure there is a sales department. Finally, I outlined all of this in a message to OC and I’ve never gotten a response. More
I received professional, courteous and honest service from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and cour from OC Welch during my recent purchase of a 2023 Ford F-150. Trisha Mittelbronn was knowledgeable and friendly and Kim Wells was efficient and courteous. I would definitely recommend them for support in purchasing a vehicle from OC Welch Ford-Lincoln! More














