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O. C. Welch Ford
Hardeeville, SC
3,671 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,671 Reviews of O. C. Welch Ford
November 03, 2026
Horrible experience with your location. Every time we called for an update on our truck (that you kept for 5 days) it took multiple calls before someone would answer the phone. The last t Every time we called for an update on our truck (that you kept for 5 days) it took multiple calls before someone would answer the phone. The last time, I was placed on hold for over 20 minutes and then the phone was hung up. Communication was horrible and to have no one answering the phone or calling with regular updates! We will seek service elsewhere for the remainder of our warranty period. More
by trathke
Employees Worked With
Judith Baird
November 03, 2026
Horrible communication from service department. Took multiple phone calls for someone to even answer the phone and then placed on hold for over 20 minutes and then she hung up on me. The truck wa Took multiple phone calls for someone to even answer the phone and then placed on hold for over 20 minutes and then she hung up on me. The truck was kept for 5 days which put a hardship on our family where we both work in different cities. No updates - no return calls from service advisor. Will seek service some where else!!!!!! More
by trathke
Employees Worked With
Do not remember
November 03, 2026
The best car buying experience I've ever had. I was in and driving out with my new truck in 5 hours. An hour or so of that was just waiting for my truck to come out of the detail shop, only bc th I was in and driving out with my new truck in 5 hours. An hour or so of that was just waiting for my truck to come out of the detail shop, only bc they were really busy. While I was waiting I enjoyed walking the buildings checking out Mr. Welsh's really cool car collection. Hunter my Salesman was great to work with as well. My finance manager Mr. Tindall was super straight forward and fair. Honestly he's the best finance manager I've ever worked with. If you're in the market for a vehicle, I highly recommend checking O.C. Welsh. More
by Justin F.
Employees Worked With
Paul Tindall, Hunter Fenton
November 03, 2026
Yesterday was my first visit into OC Welch Lincoln service department! Had an amazing experience with Tonya. She had my loaner vehicle available for me, was in and out quickly! Look forward to seeing service department! Had an amazing experience with Tonya. She had my loaner vehicle available for me, was in and out quickly! Look forward to seeing Tonya again next time. More
by tiarcamp76
Employees Worked With
alexis pope, Tonya Conover
November 03, 2026
Great experience from start to finish. Judith and Tonya greeted me kept me updated from the beginning to the end. I would.highly recommend this service team. Judith and Tonya greeted me kept me updated from the beginning to the end. I would.highly recommend this service team. More
by ghorton87
Employees Worked With
Judith Baird, Tonya Conover
November 01, 2026
Dealing with Tonya for service and mechanical repairs on my 2023 Nautilus is one of the most positive experiences at the dealership. The mechanical repairs on both our vehicles for the past several years ha my 2023 Nautilus is one of the most positive experiences at the dealership. The mechanical repairs on both our vehicles for the past several years has always been thought of second to none but I need to question your msrp/list price for my front brake pad part# m2gz-2001a for $251.00 when I see that the oem list pricing is $153.00 Reference customer# 979337 dtd 10/27/26. More
by Tom821
Employees Worked With
Tonya Conover
October 31, 2026
I left 3 messages to schedule service. Never got a call back which is usual. Scheduled online and apparently that’s for the quick lube. If there was another Lincoln dealer closer I would u Never got a call back which is usual. Scheduled online and apparently that’s for the quick lube. If there was another Lincoln dealer closer I would use them. Will never buy another Lincoln because of poor service here. More
by valeriepetit
Employees Worked With
Tonya Conover
