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O. C. Welch Ford
Hardeeville, SC
3,153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,153 Reviews of O. C. Welch Ford
May 04, 2026
It was a great experience! I will recommend OC in Bluffton/Hilton Head to all my peers and associates. Thanks, Audra and Matt I will recommend OC in Bluffton/Hilton Head to all my peers and associates. Thanks, Audra and Matt More
by Mattsbarb
Employees Worked With
Craig Redker, Paul Mitchell
May 04, 2026
I recently repaired the fuel system on my 2018 Ford Escape myself, and making sure I had the right parts mattered. The parts department immediately put my mind at ease. Ben was attentive and quickly as Escape myself, and making sure I had the right parts mattered. The parts department immediately put my mind at ease. Ben was attentive and quickly assured me that he could order the exact parts I needed if they didn't have them in stock. Fortunately, everything I needed was available immediately. He took the time to verify everything, answer my questions, and make sure I left with exactly what I needed the first time. His knowledge, professionalism, and genuine willingness to help turned a stressful repair into a smooth experience. Exceptional service like that stands out. Thank you for treating customers with both expertise and care. I'll be back. More
by Aaron Zuercher
Employees Worked With
Ben Haapala
May 02, 2026
My service experience was extremely impressive beginning with welcoming introduction by Robert Steckley and continuing with staff service excellence. with welcoming introduction by Robert Steckley and continuing with staff service excellence. More
by jimmy joe
Employees Worked With
Robert Steckley
May 01, 2026
Tom was great to work with as he is both professional and personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too personal. As a returning customer - third vehicle in seven year - I do wish they would improve upon the final process of the deal - it takes far too long to complete the deal once arriving at the dealership. Paperwork should be completely done and ready to sign when we arrive! Craig is also great to work with and will work to get you the deal you want. More
by Hayescn26
Employees Worked With
Paul Tindall, Tom Landry, Craig Redker
May 01, 2026
Miss Tonya kept in touch with me through the entire process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional process. When I called she provided me with prompt information relative to my vehicle. I received no less than 4 calls when the tech found additional maint required. This is the service I expect from the #1 Ford/ Lincoln dealer in the country and they didn't disappoint. R/Mark Bernhard More
by BERN460XVR
Employees Worked With
Frank, my tech., Tonya Conover
April 30, 2026
Having just bought a car for my son in Ohio two months ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away ago in a nightmarish hassle, it was a 180-degree experience dealing with OCWelch. I love the car, am confident I got a fair deal, and was blown away by how quick and efficient every step of the process was. They really treated me right. Special shoutout to Paul Mitchell in sales. He was knowledgeable, great to work with, easy to talk to, and lightning-fast with responses. Nothing people hate about a car-buying experience surfaced in my experience. Dealership was good and Paul Mitchell was even better. Look him up! More
by Timsnextemail
Employees Worked With
Kate Porter, Paul Mitchell, Justin Hauglum
April 30, 2026
We purchased our Expedition from Charleston. It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was It needed to be serviced a month later due to the engine light coming on. The service department was a nightmare to work with. After 10 days, it was repaired and ready to pick up. On the way home from picking up my "fixed" vehicle, the engine light came on again. I decided to take it to OC Welch. Ross Munro was our service guy and was AMAZING. He kept me informed about what was going on. He diagnosed and repaired my vehcile right away. I have not had a problem since. 10 stars I highly recommend. More
by jennylgreen
Employees Worked With
Ross Munro
