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O. C. Welch Ford
Hardeeville, SC
3,426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,426 Reviews of O. C. Welch Ford
August 05, 2026
I had an appointment for a recall of an anchor bolt for a mustang. I made the appointment because they said they had the part in stock. They did not. A complete waste of my day. I will never return because t mustang. I made the appointment because they said they had the part in stock. They did not. A complete waste of my day. I will never return because this is not the first issue I've had with their abilities. And it's pretty bold of the owner of the company to take up the showrooms with his personal, multi-million dollar collection of cars never driven. And I know he does a lot for community, but fair pricing doesn't seem to be on the top of their list. How can you take that much money from your customers with good conscience. And still provide regionally-known-inferior service for decades. More
by eric
Employees Worked With
Employee played no role in my dissatisfaction.
August 05, 2026
The customer care that was received by the rental and service department were exceptional. They were responsive and transparent about pricing prior to actioning a repair service department were exceptional. They were responsive and transparent about pricing prior to actioning a repair More
by znorth37
Employees Worked With
Gabriel Elias, Brianna Giovanniello
August 05, 2026
Tracy was a great and the complete service for an oil change was done in half an hour. Much appreciative for the appointment to be on schedule. change was done in half an hour. Much appreciative for the appointment to be on schedule. More
by salmartoche
Employees Worked With
Tracy Green
August 05, 2026
Hi, my experience was ok. It was a follow up visit to a repair that was not fixed, they did a follow up repair and discovered that it was a misdiagnosis and the mechanics mist It was a follow up visit to a repair that was not fixed, they did a follow up repair and discovered that it was a misdiagnosis and the mechanics mistake cost me $100 because they said it was a different system that was broken. I had just purchased the truck and they told me that it was severely low on oil and I wonder how can a vehicle that just got sold detailed and certified be dangerously low on oil? More
by Pzillo
Employees Worked With
April in service write up did amazing
August 04, 2026
Scheduling online could be better, but follow-up prior to scheduled visit was good and To ya took care of me from start to finish. See you next time! scheduled visit was good and To ya took care of me from start to finish. See you next time! More
by buckeyecarr
Employees Worked With
Tonya Conover
August 03, 2026
I needed new tires for my Mustang. Ross in service and Chris in parts got them in and had them installed just in time for a road trip. Ross in service and Chris in parts got them in and had them installed just in time for a road trip. More
by Wiz Family
Employees Worked With
Ross Munro, Chris Wiszowaty
August 03, 2026
If you are looking for a knowledgeable sales associate Trish is the one to see! Her ability to communicate promptly along with her customer service is beyond exceptional. She makes the buying process quic Trish is the one to see! Her ability to communicate promptly along with her customer service is beyond exceptional. She makes the buying process quick and easy. I highly recommend her for your car buying needs! More
by arianna.arbelo86
Employees Worked With
Thely Daust, Sam Deen, Trisha Mittelbronn
