O. C. Welch Ford
Hardeeville, SC
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3,036 Reviews of O. C. Welch Ford
Amazing dealership from the purchase of 5 vehicles over the last 1.5 years through the conceriage service for all the vehicles. Wonderful experience start to finish and the relationship continues on. the last 1.5 years through the conceriage service for all the vehicles. Wonderful experience start to finish and the relationship continues on. More
I recently had my vehicle service for a safety recall, and overall it was a smooth and positive experience. They handled the repair efficiently and left a loaner vehicle for my use. and overall it was a smooth and positive experience. They handled the repair efficiently and left a loaner vehicle for my use. More
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day del experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers. More
This is my second vehicle purchased, and not going to be my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I m my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I may come to the new space just for and extra oil change! More
Good experience. Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forg Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forgot to leave the windows sticker in the car. We always like to keep it. I thought that was SOP but maybe not for this dealership. I should have requested it. More
An extremely smooth and pleasant experience. Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you More
Job well done! I brought my F-250 in with what appeared to be a transmission issue. The wonderful technicians discovered a wiring problem and quickly resolved it. I brought my F-250 in with what appeared to be a transmission issue. The wonderful technicians discovered a wiring problem and quickly resolved it. Thank you! More














