O. C. Welch Ford
Hardeeville, SC
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3,309 Reviews of O. C. Welch Ford
Never met Brianna, so no rating. OC Welch Ford SERVICE rates a "0" but that is not even an option!!! Communication was non-existence other than a $14K estimate sent via Ford app. No OC Welch Ford SERVICE rates a "0" but that is not even an option!!! Communication was non-existence other than a $14K estimate sent via Ford app. No call to let us know that truck was ready all day. No diagnostics were presented. Only told that 'someone' not the Service Tech who spoke to us said no oil on dipstick when dash reading was 50%. Code was only given when I asked for it, but no diagnostics done to find remedy for that code No mention of Tech Service Bulletin issued in Dec. 2019 "5.0L-excessive oil consumption". No offer to correct the condition per Tech Service Bulletin (i.e. reprogram powertrain control module, install new engine oil level indicator and change engine oil and oil filter). I went to a third party truck shop that treats customers like family to change the oil and check codes. No codes appeared. I have discussed this with Ford Customer Experience Specialist to have you held accountable for not doing the above items while it was there. Please pass this on to the OC Welch Service Manager who will be hearing form Ford Recall Assistance Center about the oil issue and the rear view camera function which should have been checked, as well. More
It was a great pleasure working with Kadrian Bocchus in purchasing my vehicle. She made the process seem very easy. I would recommend her and OC Welch Ford to anyone that is the market for their next vehic purchasing my vehicle. She made the process seem very easy. I would recommend her and OC Welch Ford to anyone that is the market for their next vehicle. More
O. C. Welch Ford Lincoln is an excellent Dealership. Their customer service is above and beyond expectations. I look forward to being an O. C. Welch customer for many years to come! Thank you O.C. Welch Their customer service is above and beyond expectations. I look forward to being an O. C. Welch customer for many years to come! Thank you O.C. Welch Team for always having my best interests in mind! More
I can't say enough about how great Paul Mitchell, Craig Redker, and Paul Tindall made my buying experience. Paul M was knowledgeable and patient and found the perfect car for me that included all the "bell Redker, and Paul Tindall made my buying experience. Paul M was knowledgeable and patient and found the perfect car for me that included all the "bells and whistles", while being within my budget. Craig made the buying process simple and stress-free and Paul T got us through the finance office quickly and efficiently. I would 100% recommend this sales team! More
We had a wonderful experience with Davis. We just brought a 2021 Toyota 4Runner and it is just what we were looking for. We drove all the way from Charleston the same morning that we found it We just brought a 2021 Toyota 4Runner and it is just what we were looking for. We drove all the way from Charleston the same morning that we found it because it was such a great deal. The buying experience was great and would definitely go back to OC Welch Ford for another car. Please give them a try you will be very happy. Thank you, Davis for the great service and we love our car! More
Having a serviceman come to my home to perform the recall work was very helpful. I didn't know they had this service! They arrived in the scheduled time frame and finished in the time they said they would! H work was very helpful. I didn't know they had this service! They arrived in the scheduled time frame and finished in the time they said they would! He was pleasant and professional and would recommend this service to anyone. More
I do not know Brianna. I worked with Ms. Green who was very helpful and professional. Ross Munro was also very helpful was a concern of mine. I worked with Ms. Green who was very helpful and professional. Ross Munro was also very helpful was a concern of mine. More














