O. C. Welch Ford

The initial sale experience was very good. Unfortunately, I added two items to the truck at the time of sale and it has now been nine weeks and it is still unresolved. I’ve spoken with several Unfortunately, I added two items to the truck at the time of sale and it has now been nine weeks and it is still unresolved. I’ve spoken with several people at the dealership, including someone who said they left a message with Chip, but I have not heard back from anyone. This has been a real surprise, given the fact that the sale went so well. It seemed relatively simple to add the outfitter switches in the secure entry pad on the B pillar, but for some reason, I cannot get anyone to pursue ordering the parts and get it installed. More

Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with. She is very knowledgeable and efficient and a pleasure to work with. More

We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood ex Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended! More

Excellent experience purchasing our vehicle at OC Welch Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove Ford. Thely Daust was incredible from start to finish! Very friendly, personable, knowledgeable and attentive. We live in south Florida and drove to South Carolina to purchase vehicle and I can tell you this has been one of the best experiences ever when purchasing a vehicle. We did all of the initial discussions and negotiations via telephone contact. When we arrived the vehicle was ready and spotless. Attention to customer excellence was evident especially with Thely! If you’re considering a vehicle purchase we highly recommend coming to OC Welch Ford and Lincoln remember to ask for Thely Daust! More

It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch! And the new Lincoln waiting area… it’s top notch! More

All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green. nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green. More

Paul is very informative, very detailed explanation, encouraging, made me think twice before making decisions encouraging, made me think twice before making decisions More

OC Welch has a great selection of vehicles and their sales team was very helpful. sales team was very helpful. More

We just had our most pleasant car buying experience ever at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test dri at OC Welch Lincoln. Jamie Kirk called us before we arrived, listened to our considerations and guided us through our evaluation - including test driving three different vehicles. We made our selection and Craig Redeker put everything together for us offering multiple options. Then we sat with Paul Tindall and selected some additional coverages that made sense for us. All three of these gentlemen were professional, diligent, and patient - even though we kept them very late on July 4th eve to accommodate our schedule. We are very happy with our vehicle and our experience at OC Welch. More