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O. C. Welch Ford
Hardeeville, SC
3,430 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,430 Reviews of O. C. Welch Ford
August 07, 2026
OC Welch is always accommodating regarding my availability. They always complete the work within the time they promise. The service person Tracy is a pleasure to deal with. availability. They always complete the work within the time they promise. The service person Tracy is a pleasure to deal with. More
by fredromandetto
Employees Worked With
Tracy Green
August 07, 2026
I asked when making an appointment for the recall issue if I could get a ride home. I was told yes, then when I got there, I was told not until 8:00AM. Ok, no ride. Waited for the vehicle because the advis if I could get a ride home. I was told yes, then when I got there, I was told not until 8:00AM. Ok, no ride. Waited for the vehicle because the advisor wanted me to wait.1-1/2 later says it was done, they told me 3-4 hours originally. And then fiinishing up the paperwork, now bear in mind I told him my reverse lights, windshield washer pump and driver side driving lights were not working, I get paperwork saying they did a safety inspection, I even asked how that was possible, no response period! I feel like I was totally ignored just to get me out as quickly as possible. I am wondering if anything was even done, even my recall issue. I guess at this dealership they just don’t care what you say. I don’t think I will be coming back as Stokes Toyota treats you like you matter, even my daughter who lives in Charlotte has her vehicle serviced by them even though she purchased it from someone else. More
by bkrin0
Employees Worked With
Michael Bateman
August 07, 2026
My experience was with the Lincoln Service department. Mike understood what I needed to accomplish and my experience was good. I would give '5s" it I had the option. Mike understood what I needed to accomplish and my experience was good. I would give '5s" it I had the option. More
by sandy.colker
Employees Worked With
Michael Kulik
August 05, 2026
I had an appointment for a recall of an anchor bolt for a mustang. I made the appointment because they said they had the part in stock. They did not. A complete waste of my day. I will never return because t mustang. I made the appointment because they said they had the part in stock. They did not. A complete waste of my day. I will never return because this is not the first issue I've had with their abilities. And it's pretty bold of the owner of the company to take up the showrooms with his personal, multi-million dollar collection of cars never driven. And I know he does a lot for community, but fair pricing doesn't seem to be on the top of their list. How can you take that much money from your customers with good conscience. And still provide regionally-known-inferior service for decades. More
by eric
Employees Worked With
Employee played no role in my dissatisfaction.
August 05, 2026
The customer care that was received by the rental and service department were exceptional. They were responsive and transparent about pricing prior to actioning a repair service department were exceptional. They were responsive and transparent about pricing prior to actioning a repair More
by znorth37
Employees Worked With
Gabriel Elias, Brianna Giovanniello
August 05, 2026
Tracy was a great and the complete service for an oil change was done in half an hour. Much appreciative for the appointment to be on schedule. change was done in half an hour. Much appreciative for the appointment to be on schedule. More
by salmartoche
Employees Worked With
Tracy Green
August 05, 2026
Hi, my experience was ok. It was a follow up visit to a repair that was not fixed, they did a follow up repair and discovered that it was a misdiagnosis and the mechanics mist It was a follow up visit to a repair that was not fixed, they did a follow up repair and discovered that it was a misdiagnosis and the mechanics mistake cost me $100 because they said it was a different system that was broken. I had just purchased the truck and they told me that it was severely low on oil and I wonder how can a vehicle that just got sold detailed and certified be dangerously low on oil? More
by Pzillo
Employees Worked With
April in service write up did amazing
