O. C. Welch Ford
Hardeeville, SC
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3,319 Reviews of O. C. Welch Ford
Excellent experience with wonderful sales person. Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we ha Very knowledgeable and helpful in getting my daughter into a better vehicle. Trish took the time to talk with us and explained some things that we had questions about and helped us complete the process. She is a great asset to the dealership and we will recommend her to our friends. More
Tom Landry was a great help for my wife and I. We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you! We unexpectedly needed to buy a new car and Tom made it stress free and pleasant. Thanks Tom! We appreciate you! More
Can’t reach anyone at service took me 4 days of calling multiple times to get a call back. Service is always terrible at this location. I have had my Bronco for over a year and every time I have had servic multiple times to get a call back. Service is always terrible at this location. I have had my Bronco for over a year and every time I have had service or tried to get service, I took many calls to get anyone to answer the phone. And if you willing service you just stand there no one greets you or ask what you need. Unless you go to the desk and say hello I need some help here. It’s the worst customer service ever. And it’s consistently the case here. Something needs to change immediately. More
Gabe is one of the many great ambassadors at OC Welch. Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch! Yes, that may sound strange for a service department but everyone was very welcoming and accommodating during our repair. Way to go OC Welch! More
Scheduled regular oil service and a transmission diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left diagnostic since the power train warranty was due to expire in August on my 2021 F-150 Limited. Normally the dealership likes to have the truck left for the day. Since my wife is unable to drive due to medical issues, I informed Rob Stuckey I would have to wait. Rob was able to expedite the oil service, transmission diagnostics, and transmission programming updates efficiently, completed the service, and had me processed within 3 hours wait time. Less than expected. Appreciated the attention by Rob and also Tracy Green for the Quick Lube oil service to make my wait time very reasonable for the work performed. More
A problem had with my vehicle was covered under the extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make cont extended warranty. They only problem was getting the people from the extended warranty to make contact back to OC Welsh. Rob continued to make contact with the warranty agent until the problem was finally resolved. He did a great job and I want to thank him. More














