O. C. Welch Ford
Hardeeville, SC
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3,270 Reviews of O. C. Welch Ford
Tonya Beas very informative and, friendly and professional. She kept me informed about everything that was going on while I was waiting. professional. She kept me informed about everything that was going on while I was waiting. More
Tonya was very professional in her work. She was friendly and personable . Was a little over the top , looking like someone above her was watching every move. She was friendly and personable . Was a little over the top , looking like someone above her was watching every move. More
OC Welch performed a backup camera replacement in my 2021 Lincoln Corsair. Tanya was very thorough and informative throughout the entire process. I received valet service from my home, which I appreciated Lincoln Corsair. Tanya was very thorough and informative throughout the entire process. I received valet service from my home, which I appreciated very much, the calls and text along with the formal report of all that was completed was very detailed and I was very, very pleased with all the complete service! Great job!! Rita Veasey More
I had a very good experience when bringing my vehicle in for routine maintenance. My service adviser Tonya was great. She is very knowledgeable, efficient and cheerful. Service was performed fairly quick for routine maintenance. My service adviser Tonya was great. She is very knowledgeable, efficient and cheerful. Service was performed fairly quickly and as requested. One suggestion for improvement is the dealer's phone system. I went to the dealer's website and called the number listed for Lincoln service. But when I called I had to navigate multiple prompts to choose between Ford and Lincoln, new and used sales and finally service to get to the correct person. More
Chip and Charles made buying and trading my car very quick and easy. Chris Black made signing all the paperwork even easier. All told a very enjoyable experience. quick and easy. Chris Black made signing all the paperwork even easier. All told a very enjoyable experience. More
Trisha was fantastic! She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all She needs some help and support. Great attitude. Justin was good got me in and out quickly. Kim and I got off to a dicey start but it’s life all good. He made it right. We’re all human. More
Had no issues with my visit. Had a great experience with my service. The best experience with my car rental and everything was perfect. Had a great experience with my service. The best experience with my car rental and everything was perfect. More
The recent service on my Lincoln was not acceptable. I had a recall and an oil change scheduled. In the overall inspection of the car, brakes needed to be replaced. I was okay with that and I approved t I had a recall and an oil change scheduled. In the overall inspection of the car, brakes needed to be replaced. I was okay with that and I approved the fix. However parts were not available and I received no communication on it. After 2 days in the shop, I was notified. I had to make the call. Another 2 days went by and finally my call service was complete. I mentioned to the service person that their communication was unacceptable and they agreed. More














