O. C. Welch Ford

Robert is a pleasure to work with, he makes scheduling easy and is always available to answer questions. The convenience of their pick up and drop off service is great. Also the service updates were very easy and is always available to answer questions. The convenience of their pick up and drop off service is great. Also the service updates were very helpful in keeping me informed of the status of my repair and maintenance. An added bonus was that my vehicle was returned cleaned inside and out. More

I somehow waited until the last minute to schedule my oil change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and there were no appointments. However, the team was able to squeeze me in. Gab Elias was awesome. He was patient, knowledgeable and even helped me figure out my Lincoln Access Rewards Points for one of my recommended services. If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business. More

Tracie took excellent care of me during my first visit. My vehicle was serviced quickly and the cost was very reasonable. I will absolutely be back! My vehicle was serviced quickly and the cost was very reasonable. I will absolutely be back! More

As promised. So professional. So pleasant. And so quick. And all for the right price!! Thank you! So professional. So pleasant. And so quick. And all for the right price!! Thank you! More

Difficult to reach Quick Lane directly. Always a challene to get routed through the telephone tree. Always a challene to get routed through the telephone tree. More

OC in Hardeeville does all of my oil changes. As long as I have the first appointment, I am usually in and out within an hour. As long as I have the first appointment, I am usually in and out within an hour. More

Gabriel got done exactly what I wanted to be done including the new battery which had caused me nothing but problems since it was put in. The only thing negative.is I was not given a car which basic including the new battery which had caused me nothing but problems since it was put in. The only thing negative.is I was not given a car which basically I am promised with Lincoln, but he said there was none available. This is part of the reason I stay with Lincoln because of the loaner car, especially when it’s held overnight. Also, I had to call to find out the car was ready. There was something in a text, showing the work had been done, but not that the car was ready to pick up. What happened to good old-fashioned customer service and not just rely on computers to inform people. Sorry but I’m old and I like the old way!! More