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O. C. Welch Ford
Hardeeville, SC
3,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,033 Reviews of O. C. Welch Ford
March 27, 2026
Trisha was courteous, but as a remote (phone) buyer, my experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day del experience was lacking. Communication was inconsistent, and I often felt deprioritized compared to in-person clients, which resulted in a one-day delay that impacted my ability to manage time-sensitive paperwork. Additionally, Justin did not respond to my email and instead had Trisha follow up via text, which felt indirect and unprofessional. I was also uncomfortable with the use of pressure tactics to push the extended warranty, and ultimately felt compelled to purchase it due to those tactics rather than making an informed, confident decision. Overall, the experience could be improved with more consistent communication and a more professional, customer-focused approach for remote buyers. More
by Neena.isley
Employees Worked With
Trisha Mittelbronn, Justin Hauglum
March 27, 2026
This is my second vehicle purchased, and not going to be my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I m my last. Loved the Lincoln service before, and now looking forward to the gorgeous brand new Lincoln facility for sales and service opening soon! I may come to the new space just for and extra oil change! More
by Tim.beisner
Employees Worked With
Paul Tindall, Craig Redker, Paul Mitchell
March 27, 2026
Good experience. Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forg Paul worked hard to find us the vehicle that met our requirements. We appreciated his efforts very much and are happy with our new Corsair. They forgot to leave the windows sticker in the car. We always like to keep it. I thought that was SOP but maybe not for this dealership. I should have requested it. More
by Fshokes
Employees Worked With
Craig Redker, Paul Mitchell, Justin Hauglum
March 26, 2026
An extremely smooth and pleasant experience. Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you Very professional! John was very communicative and ready to assist immediately upon my arrival at the appointed time. Thank you More
by kmcbrid2
Employees Worked With
John Evans
March 26, 2026
Job well done! I brought my F-250 in with what appeared to be a transmission issue. The wonderful technicians discovered a wiring problem and quickly resolved it. I brought my F-250 in with what appeared to be a transmission issue. The wonderful technicians discovered a wiring problem and quickly resolved it. Thank you! More
by PAULSHIRLEYDMD
Employees Worked With
Ross Munro
March 26, 2026
As always, Gabriel who attended to me during the servicing of my Lincoln Corsair was first class. He listened to my requirements and kept me informed throughout the procedure. He is first class an servicing of my Lincoln Corsair was first class. He listened to my requirements and kept me informed throughout the procedure. He is first class and a credit to OC Welch. More
by JBOADEN
Employees Worked With
Gabriel Elias
March 26, 2026
Excellent service from the time we arrived! Very professional! Finance manager very detailed! We knew what we wanted and they went over and beyond to make sure we were satisfied! Very professional! Finance manager very detailed! We knew what we wanted and they went over and beyond to make sure we were satisfied! More
by CHRIS HICKMAN
Employees Worked With
O. C. Welch III, Chris Black
March 25, 2026
We were in the market for a new vehicle. We stopped at OC Welch where we met Craig Redker. One of our best decisions ever. We came away with new Nautilus Hybrid and maybe the Best Looking o We stopped at OC Welch where we met Craig Redker. One of our best decisions ever. We came away with new Nautilus Hybrid and maybe the Best Looking one that has come through there in quite sometime. Great experience. Great folks with people skills. Thanks to all.... More
by CJERRY3
Employees Worked With
Paul Tindall, Craig Redker
