O. C. Welch Ford

Be very happy chip had contacted me. I had already shopped online knew what I wanted told him what I wanted to get for my vehicle. I told him I didn’t wanna deal with a regular car deale I had already shopped online knew what I wanted told him what I wanted to get for my vehicle. I told him I didn’t wanna deal with a regular car dealer dealership tactics I had purchased seven vehicles from them and been very happy with everyone we looked at a couple different vehicles. We discussed the numbers and it was very fast and I was very pleased.probably the number one reason I keep purchasing a vehicle from them any time I have ever had a warranty issue there service department has always gone out of their way to make the process easy getting the work completed and getting me a loaner . More

Easy service visit from start to finish! Service Advisor Michael kept us up to date on the service as it progressed! Service Advisor Michael kept us up to date on the service as it progressed! More

Mike got our car in told us what was wrong the vehicle was washed and clean they even checked my whole car out everything fine will be driving home safe and happy thanks to all especially Mike was washed and clean they even checked my whole car out everything fine will be driving home safe and happy thanks to all especially Mike More

What a wonderful experience I had getting my oil changed (something I never thought I would say lol). Judith greeted me and chatted with me for a while which was so nice because I was having a personally ro (something I never thought I would say lol). Judith greeted me and chatted with me for a while which was so nice because I was having a personally rough morning. She understood my needs and she and her team took such great care of me and my car. Looking forward to my next 7000 miles!!!! More

The initial sale experience was very good. Unfortunately, I added two items to the truck at the time of sale and it has now been nine weeks and it is still unresolved. I’ve spoken with several Unfortunately, I added two items to the truck at the time of sale and it has now been nine weeks and it is still unresolved. I’ve spoken with several people at the dealership, including someone who said they left a message with Chip, but I have not heard back from anyone. This has been a real surprise, given the fact that the sale went so well. It seemed relatively simple to add the outfitter switches in the secure entry pad on the B pillar, but for some reason, I cannot get anyone to pursue ordering the parts and get it installed. More

Jodi is an asset for OC Welch Ford. She is very knowledgeable and efficient and a pleasure to work with. She is very knowledgeable and efficient and a pleasure to work with. More

We had an excellent experience from start to finish. Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood ex Gabriel was our service advisor, and he was outstanding. He took care of us immediately, explained everything clearly, and made sure we understood exactly what was happening with our vehicle. Communication with both Gabriel and the technician was exceptional throughout the entire process. We were provided with a rental vehicle right away, and it was clean, comfortable, and ready to go, which made a huge difference during a very stressful time. We are truly grateful for the outstanding customer service we received. Alexis, Gabriel, and the entire dealership staff who were involved went above and beyond to make this experience as smooth and stress-free as possible. We sincerely appreciate their professionalism, kindness, and dedication. Highly recommended! More

It was a very professional experience dealing with Tonya! And the new Lincoln waiting area… it’s top notch! And the new Lincoln waiting area… it’s top notch! More

All the people we worked with were exceptional, extremely nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green. nice and very knowledgeable. Tom Landry, Kim Wells, Mr. Tindall and Tracy Green. More