O. C. Welch Ford

Trisha was a huge help and great at communicating the whole way through the process. She even picked me up at the airport. I’d recommend her anyone! whole way through the process. She even picked me up at the airport. I’d recommend her anyone! More

Gabe is great! He is very responsive to whatever issue needs to be addressed and does so in a very timely manner. He also returns his phone calls! He is very responsive to whatever issue needs to be addressed and does so in a very timely manner. He also returns his phone calls! More

I cannot say enough good things about this dealership. I personally dealt with Justin, the finance manager and Devon, the salesman. They made the entire process so smooth and were so friendly and welcomin I personally dealt with Justin, the finance manager and Devon, the salesman. They made the entire process so smooth and were so friendly and welcoming. As I was signing the papers, they let my son draw on the screen that I was signing on. And even printed his little artwork for me. Devon even walked my son and I around Because my son wanted to see some fast cars and trucks. He actually took the time to show my son and I these cars and trucks after I had purchased my vehicle. I have never been to a dealership where they treated me like family instead of just another sale. I drove from Jacksonville and I will continue to drive from Jacksonville to show the support they deserve. They made the process so easy. If I could give them 10 stars, I would. Because they definitely deserve it. This dealership is top-notch. Justin and Devon are absolutely wonderful and very professional. More

Robert is a pleasure to work with, he makes scheduling easy and is always available to answer questions. The convenience of their pick up and drop off service is great. Also the service updates were very easy and is always available to answer questions. The convenience of their pick up and drop off service is great. Also the service updates were very helpful in keeping me informed of the status of my repair and maintenance. An added bonus was that my vehicle was returned cleaned inside and out. More

I somehow waited until the last minute to schedule my oil change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and change and got extremely notice at the warning signal that my oil life was decreasing daily. I called the dealership on the day I wanted service and there were no appointments. However, the team was able to squeeze me in. Gab Elias was awesome. He was patient, knowledgeable and even helped me figure out my Lincoln Access Rewards Points for one of my recommended services. If you are looking for a friendly and knowledgeable staff that treats you with respect... look no further. The team at O.C. Welch will listen to you FIRST and then help you find the right car that suits your needs. They are family owned and that is important because I feel like they CARE. Great selection of vehicles to choose from. Give them a chance to earn your business. More

Tracie took excellent care of me during my first visit. My vehicle was serviced quickly and the cost was very reasonable. I will absolutely be back! My vehicle was serviced quickly and the cost was very reasonable. I will absolutely be back! More