O. C. Welch Ford

Christopher at O. C. Welch Ford was a huge help! We brought our Expedition in due to transmission issues and he and his team found the problem and it was even covered C. Welch Ford was a huge help! We brought our Expedition in due to transmission issues and he and his team found the problem and it was even covered by the warranty! Great Experience! More

First time visit for service. Took car in 1 hour after appointment. Took over another hour to change oil and rotate tires. Not bad. Waiting area not the best but serves the purpos Took car in 1 hour after appointment. Took over another hour to change oil and rotate tires. Not bad. Waiting area not the best but serves the purpose. More

Every person I have had the pleasure to deal with, from sales to service, is professional, courteous, and all communicate exceptionally well! They make you feel like their only customer. They have never di sales to service, is professional, courteous, and all communicate exceptionally well! They make you feel like their only customer. They have never disappointed. More

Very friendly, patient, resourceful, respectful and professional. Tonya is a STELLAR employee, OC should be very proud of Tonya. She kept us updated and informed of what was going on with our vehicles. professional. Tonya is a STELLAR employee, OC should be very proud of Tonya. She kept us updated and informed of what was going on with our vehicles. She returned our phone calls within reasonable time. It was good working with her. More

I have been doing business with O. C. Welch Ford for many years now.. O. C. Welch Ford has ALWAYS TREATED ME VERY WELL. O. C. Welch Ford is a GREAT place to do business. C. Welch Ford for many years now.. O. C. Welch Ford has ALWAYS TREATED ME VERY WELL. O. C. Welch Ford is a GREAT place to do business. More

I got to QUICK CHANGE early and Tracy was able to take me right in. Ralph, who appeared to be the Team Leader, had Tracy call me back to the service area to show me his concerns with a problem with the engin right in. Ralph, who appeared to be the Team Leader, had Tracy call me back to the service area to show me his concerns with a problem with the engine/transmission gasket that had a slight leak ( no fluid on the driveway) and to my surprise rust on the under carriage, like it had been driven in the snow. Nobody had ever shown me of these problems before, I purchased the ESCAPE April 2021 and all but a couple of 5000 mile services were performed at O.C. Ford-Lincoln. Ralph thought that these problems, should be watched closely. More

Tracy is great. Fast Lane Service is so much better since she took over. Nice change Fast Lane Service is so much better since she took over. Nice change More

Sales manager Craig Redker and salesman Paul Mitchell were awesome and made buying a new truck easy and pleasant. I love the showroom and professional atmosphere every time I come in for a vehicle purcha were awesome and made buying a new truck easy and pleasant. I love the showroom and professional atmosphere every time I come in for a vehicle purchase. I’m a repeat customer and will buy here again in the future, I’m sure. I love buying local to support the local community, so I’m glad to be able to recommend O.C. Welch Ford. More

Scheduled service to program a new key fob for my wife's 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out 2029 Navigator. Was in the area for a doctor's appointment late the day before and called to see if the work could be done to save an extra trip out to the dealership. Gabe accommodated the request and arranged for the programing to be done but the doctor visit ran longer than expected. Service the next morning was quick and easy, in and out in less than an hour. And Jodi at payment is especially efficient. More