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O. C. Welch Ford
Hardeeville, SC
3,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,121 Reviews of O. C. Welch Ford
April 23, 2026
I regret buying from OC Welch. I ordered my truck during the Employee pricing promotion. The Order signed sat on the Sales managers desk and was not sent to ford. That incompete I ordered my truck during the Employee pricing promotion. The Order signed sat on the Sales managers desk and was not sent to ford. That incompetence cost me $1000 due to a price increase during that time. They refused to honor the sales price. so I kept my end of the bargain and paid extra. My compensation for paying the extra $1000 was an offer to get a discounted Warranty and 3 free oil changes. Moving forward; when the truck arrived, both of the running boards were stained. I was promised new ones to replace the factory defect. When the replacements arrived and were installed, I immediately noticed they were the wrong running boards. When I pointed it out, no one accepted responsibility. The sales manager blamed the parts manger and the parts manager blamed the salesman saying, " he gave me the wrong part number to order". When the correct running boards were installed the dealership had my truck for THREE DAYS!!! In conclusion after losing a $1000 and the poor service experiences I'm not willing to take any more risks by dealing with that dealership. I'm only submitting this review since the dealership asked me to do so in an email I received this morning More
by FRANKLEOTTA1968
Employees Worked With
Chip Welch IV, Robert Steckley
April 23, 2026
Davis did a great job! I picked out the vehicle online. He had it cleaned up and set aside when I arrived. Everything was what was represented. No hidden fees or costs. Pap I picked out the vehicle online. He had it cleaned up and set aside when I arrived. Everything was what was represented. No hidden fees or costs. Paperwork went well. In and out in record time! Smooth, easy transaction. More
by dsbrookshire
Employees Worked With
Chip Welch IV, Chris Black, Davis Brookshire
April 22, 2026
John Brownley is always a phone call away and happy to help us with our needs. I highly recommend him and OC Welch if you are looking for a dealership to treat you right! help us with our needs. I highly recommend him and OC Welch if you are looking for a dealership to treat you right! More
by dannyb3
Employees Worked With
John Brownley
April 22, 2026
Friendly, Helpful. Assisted and communicated well. As an FYI - I had left a message for a call back explaining my needs prior to coming in. No call back received whic Assisted and communicated well. As an FYI - I had left a message for a call back explaining my needs prior to coming in. No call back received which is why I just came in without a appointment. More
by MNATHAN
Employees Worked With
Robert Steckley
April 22, 2026
Overall, I was very happy with the service. Chris was timely with the information I needed and most of the repairs/services were covered by warranty. My only issue was that the car was pretty Chris was timely with the information I needed and most of the repairs/services were covered by warranty. My only issue was that the car was pretty dirty then I got it back. Most dealers would have washed and vacuumed the car after the services. More
by tmccloskey
Employees Worked With
Christopher Noland
April 22, 2026
All the information we asked for was provided in a timely manner. No hidden fees or agendas. We did not feel pushed or manipulated. Price was right, professionalism of all we delt with was great. manner. No hidden fees or agendas. We did not feel pushed or manipulated. Price was right, professionalism of all we delt with was great. More
by clewis266
Employees Worked With
Jocquilla Rountree, 5 star, Kate Porter, Justin Hauglum
April 21, 2026
My experience with the staff at O. C. Welch Ford warrants them getting a 5-star rating. Being from out of town they implemented the process as if I were sitting in their presence. They C. Welch Ford warrants them getting a 5-star rating. Being from out of town they implemented the process as if I were sitting in their presence. They made it all possible to complete the purchase without any setbacks. More
by lfjarvis
Employees Worked With
Paul Tindall, Paul Mitchell
