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O. C. Welch Ford
Hardeeville, SC
2,519 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,519 Reviews of O. C. Welch Ford
May 31, 2018
Purchasing a new car We have been looking for a newer car for sometime. When we walked in to OC welch we were greeted by Scott Henthorn who showed us several cars and we We have been looking for a newer car for sometime. When we walked in to OC welch we were greeted by Scott Henthorn who showed us several cars and we test drove the favorites. Did not buy the first time when we went in because we felt the price was too high and there was little negotiation to be done on the favorite. Several weeks later we were looking on the website and found another MKX similar to the one we liked. We went into the dealership met with Scott and were able to make a deal. Very pleased with the service re received. Thanks Scott!!!! More
by diamond03
Employees Worked With
Scott Henthorn
May 30, 2018
Did not fix problem Was on vacation and AC quit working. They said they "thought" it was probably the evaporator leaking. Ordered one in and replaced evaporator (cost o Was on vacation and AC quit working. They said they "thought" it was probably the evaporator leaking. Ordered one in and replaced evaporator (cost over $1100.00). AC would work when car first started and then quit, no matter how low the temp was set. Took it back. They said it was working fine. It worked "on and off" during 2 day trip back to Missouri (not very pleasant trip because outside temp was in 90's). Took it to Ford dealer back here in Missouri and they found leaking valves and other problems. They fixed it for additional fee. It has now been working fine for the past week. More
by DES
Employees Worked With
Service manager and others that I don't remember names., Dan Ward
May 30, 2018
Customer Service Oil Change. There was a slight wait but that gives time for meditation. The visit today was great. To be approached and greeted by the owner was aw Oil Change. There was a slight wait but that gives time for meditation. The visit today was great. To be approached and greeted by the owner was awesome. The atmosphere was great. My next purchase will be very soon. More
by Gertha123
Employees Worked With
O. C. Welch III
May 30, 2018
Quick Lane service for 2010 Escape I took my 10 Escape in for basic service and the dealer ship was busy because it is good and popular. So I had a little time on my hands and received I took my 10 Escape in for basic service and the dealer ship was busy because it is good and popular. So I had a little time on my hands and received some excellent service from the sales dept as we looked into the aspects of renewing my 2017 Escape's lease with a new 2018 or 2019 when the time comes. My surprise was that the guy I was working with happened to be Chip Welch, whom I had not recognized until the end when he gave me his business card. A wonderful help/experience and I was truly impressed with the rapport he had with the other employees. Great job guys. More
by kglafleur
Employees Worked With
Chip Welch, Phil Napolitano
May 30, 2018
Great Car Buying Experience We came in not really knowing what direction we wanted to go in buying our next vehicle. Chip listened to our needs & dilemmas and ultimately suggest We came in not really knowing what direction we wanted to go in buying our next vehicle. Chip listened to our needs & dilemmas and ultimately suggested the perfect car to fit our family. We stayed within our budget and both drivers ... myself and our son are very happy with the Ford Focus! Thank you Chip & the entire OC Welch family for making it a great car but My experience! More
by Weaver Family
Employees Worked With
Teresa O’Connel, Kim Wells, Paul Tindall, Chip Pellerin
May 29, 2018
Chip Pellerin "Outstanding" Chip provided the best sales experience I have ever had at any dealership. His professionalism convinced me deal with him again. We are so pleased wit Chip provided the best sales experience I have ever had at any dealership. His professionalism convinced me deal with him again. We are so pleased with him that we plan to lease another Lincoln from him when this lease expires. Couldn't be happier with the treatment we received. More
by Carl
Employees Worked With
Kim Wells, Paul Tindall, Chip Pellerin
May 29, 2018
Quick and easy Scott went out of his way to work with my timing. He communicated quickly and clearly as well. Made the purchase simple and stress free. Scott went out of his way to work with my timing. He communicated quickly and clearly as well. Made the purchase simple and stress free. More
by mstone897
Employees Worked With
Scott Henthorn
May 29, 2018
Excellent service, prompt and professional Met with service advisor Karl Hunsinger. Spoke with him on phone re transmission type problems with my F-150. Told me to just come in without an appt Met with service advisor Karl Hunsinger. Spoke with him on phone re transmission type problems with my F-150. Told me to just come in without an appt and ask for him. When I arrived he immediately contacted the service manager and things went great from then. After driving my vehicle an appt was made for June 11, at which time they will check out the transisssion issue, take care of a Ford recall and have my 15,000 mile service handled. More
by Peppergirl02
Employees Worked With
Karl Hunsinger, Daniel Mcleod
May 29, 2018
The word "excellent" tells everything. Karl Hunsinger took care of me as soon as I arrived. He proceeded to replace a bolt on the steering column. Upon completion, he then had the car wa Karl Hunsinger took care of me as soon as I arrived. He proceeded to replace a bolt on the steering column. Upon completion, he then had the car washed for me. Everything was completed in about a one half hour. I would definitely recommend him to anyone who needs any repairs to their cars. Robert T. Joyce More
by Happy Man-RTJ
Employees Worked With
Karl Hunsinger
May 29, 2018
Seat repair in lincoln and dent removal Karl went out of his way to help me. I had my drivers seat repaired in my Lincoln and I told him about the two dents in the hood. He got right on the Karl went out of his way to help me. I had my drivers seat repaired in my Lincoln and I told him about the two dents in the hood. He got right on the phone with the guy that removes dents and he was there within 20 minutes. Now, That's what I call service!!!! More
by beaniemixson
Employees Worked With
Karl Hunsinger
