O. C. Welch Ford

Great Service and Sales Department. We ordinarily do not write reviews like this. But we were driving a almost new car, which we really were not happy with. So 1 day we decided just to l We ordinarily do not write reviews like this. But we were driving a almost new car, which we really were not happy with. So 1 day we decided just to look around at O.C. Welch Ford. We were greeted by Thely Daust and explained our situation to her. She immediately took over and showed us several models, and we chose one. Being very late in the day, they told us to take the car home for a test drive and come back the next day. The next day we brought the car back and realized that we wanted a car with more options and a different color. She immediately brought us a car with the right color and options and the right financial agreement. We were very surprised about her in depth knowledge of her products and her willingness to see things our way. Her friendly demeanor and easy going ways made this a much more pleasant purchase. It goes without saying that we would deal with her again. Also the enormous inventory on cars makes it very easy to pick the right car for us. Also our thanks go to Gerald Burke in Finance and Kim Wells Sales Manager. Guys job well done. More

My new ride Gerald and Richard I appreciate the time you took to help me with selecting my car as close as the ride I Again thanks for taking the tim Gerald and Richard I appreciate the time you took to help me with selecting my car as close as the ride I Again thanks for taking the time of having me to come back and doing business with you. LaSonya Eady More

Awesome service with a smile! Sam went above and beyond to help us find what we wanted! Everyone was very helpful through the buying process. Highly recommend this whole team! We w Sam went above and beyond to help us find what we wanted! Everyone was very helpful through the buying process. Highly recommend this whole team! We were out of state and we're able to prequalify over the phone and Sam had cars ready to us to look at as soon as we arrived. The team realized how far we had traveled, and how tired we were, and they quickly got us through the financing process without loosing the "personal touch" ! I highly recommend this team and Sam! More

Great experience!!! Richard was a pleasure to work with. He answered all the questions I asked and even came in on his day off to meet with me. I would not hesitate to re Richard was a pleasure to work with. He answered all the questions I asked and even came in on his day off to meet with me. I would not hesitate to recommend him to anyone. More

Very great. For my first time buying my own car, this was a great experience Scott and Gerald were very nice and explained everything to me . I left with a car th For my first time buying my own car, this was a great experience Scott and Gerald were very nice and explained everything to me . I left with a car that I love and within my budget . More

Handled promptly and professionally. We were treated courteously and professionally in performing this recall. The car was returned clean and promptly. The car provided was greatly appre We were treated courteously and professionally in performing this recall. The car was returned clean and promptly. The car provided was greatly appreciated. Nancy Andrews is a credit to the dealership and is greatly appreciated. More

Quick and Easy Deal Sam and the rest of Mr. Welch's staff understood that my time was a precious resource as I have two children under age three. The test drive was fluid Sam and the rest of Mr. Welch's staff understood that my time was a precious resource as I have two children under age three. The test drive was fluid and easy, the negotiation process was fast and fair and they even let me handle most of the paperwork online. If you want to get a fair deal and not get hustled then go see OC. More

Top Notch Customer Service Everyone was very pleasant and helpful, made the first time car buying experience way easier than I thought it would be. Would definitely start a car Everyone was very pleasant and helpful, made the first time car buying experience way easier than I thought it would be. Would definitely start a car search here next time. More

Fantastic Another purchase and great experience. Sam was a great salesman and I will return when lease is up on 2nd vehicle. This Dealership has proven to be f Another purchase and great experience. Sam was a great salesman and I will return when lease is up on 2nd vehicle. This Dealership has proven to be first class. More