
O. C. Welch Ford
Hardeeville, SC
Filter Reviews by Keyword
By Type
2,537 Reviews of O. C. Welch Ford
Satisfied Customer Ed Briscoe was the salesman that helped me with the purchase of the perfect car for my niece. He went over and beyond to make sure that he took great Ed Briscoe was the salesman that helped me with the purchase of the perfect car for my niece. He went over and beyond to make sure that he took great care of us. He was sure to explain everything in detail, kept his word, very patient, and had great knowledge of his job and of vehicles. I didn't feel pressured to make the purchase, everything was at ease. Ed came in on his day off, and he stayed later than scheduled to get us all taken care of. That was my first time purchasing a vehicle at this particular location but I would not hesitate to do it again, and I'd definitely recommend the dealership if I know of anyone looking to purchase a new or used vehicle. More
A visit with OC I took my 2016 MKX in for a recall notice fix. I was met by the Service Manager who assured me that they would get right on it and that I would have I took my 2016 MKX in for a recall notice fix. I was met by the Service Manager who assured me that they would get right on it and that I would have the car in a short time. While there I asked the receptionist if I could get some help with some questions relating to my purchase of that vehicle. By chance Mr Welch was standing near by and personally escorted me to a person who promptly searched the dealership data base and got me the info I needed. What a visit. Service Manager and owner. Shortly thereafter Service Advisor Bernard Jean found me in the customer lounge. He told me the work was done and that my car (freshly washed) was ready for me. He took me to my car, thanked me for my business and shook my hand. Quite professional and pleasant at the same time. More
Very responsive/Excellent service I took my 2013 Mustang in for a recall and electric system check. The service representative was very responsive to my inquiry. It was easy to make I took my 2013 Mustang in for a recall and electric system check. The service representative was very responsive to my inquiry. It was easy to make an appointment and the work was completed as promised. I would recommend OC Welch to anyone looking for a vehicle or service. More
Quick easy purchase Scott was great, right to the point, good pricing, good customer communication, drove 2 hours to work with this dealership, well worth it, detailing w Scott was great, right to the point, good pricing, good customer communication, drove 2 hours to work with this dealership, well worth it, detailing was ok, but not perfect, transactions were handled over the phone, so visit time was minimal More
Responsive, Knowledgeable, Professional This was the best car buying experience I have ever had. Every aspect of the process was straight forward, responsive and without surprises or wasted This was the best car buying experience I have ever had. Every aspect of the process was straight forward, responsive and without surprises or wasted effort. More
Best Dealership Ever O.C. Welch Ford Lincoln, Inc., is the best dealership for sales and service that I've ever encountered in my 45 years of driving. From the service te O.C. Welch Ford Lincoln, Inc., is the best dealership for sales and service that I've ever encountered in my 45 years of driving. From the service tech's greeting to the checkout everything runs smoothly and they keep you updated on the status of your car while you are waiting. I wouldn't take my cars (both Fords and purchased from O.C.) anywhere else. I also wouldn't look for another car or truck beyond the borders of O'C.'s lot. The Showroom itself is worth the visit. The Petty Garage Mustangs are just mind-blowing. Another reason I only go to see O.C. is his philanthropic work in the community. I don't know of anyone else more involved in several communities than O.C. I know that my purchases, etc., etc., will be used to also help our community and I appreciate that fact. More
It was an awesome experience Mister Briscoe was very friendly and he strived to help me and explain the vehicle to me so I was very pleased with his help and next time I decided t Mister Briscoe was very friendly and he strived to help me and explain the vehicle to me so I was very pleased with his help and next time I decided to buy another truck I will come and look forward to look for mister Briscoe thanks More
Great customer service John and Chris W were friendly and extremely helpful in explaining payment options, available warranties, etc. I couldn't have asked for a better expe John and Chris W were friendly and extremely helpful in explaining payment options, available warranties, etc. I couldn't have asked for a better experience. More
air conditioning problem-3/13/1917 nancy andrews was very helpfull and courteous. the tech guy was very thorough and puntucual. my two dealings have been very good since i moved her nancy andrews was very helpfull and courteous. the tech guy was very thorough and puntucual. my two dealings have been very good since i moved here. thank you all very much. please pass my thanks too the tech. More
Side view Mirror Replacement & Window Repair The left side rear window of my convertible was not going up all the way, Bernard, the service writer who by the way is fairly new to the dealership w The left side rear window of my convertible was not going up all the way, Bernard, the service writer who by the way is fairly new to the dealership was extremely professional and accommodating. He scheduled my appointment and provided me the loaner. The mirror was ordered and came in early the following day. The technician Greg worked on my car and did a great job as always. He's the best. Bernard kept me in the loop all the way. Kudos to Bernard and Greg. Thank you O C for a great experience. More