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O. C. Welch Ford

Hardeeville, SC

4.8
2,519 Reviews

4920 Independence Blvd Hwy 278

Hardeeville, SC

29927

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2,519 Reviews of O. C. Welch Ford

April 23, 2023

As always (3rd time buyer), top notch service. Very thorough, explaining everything every step of the way. More

by JHH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Redker, Chris Black, Finley Delouche
Apr 24, 2023 -

O. C. Welch Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing O. C. Welch Ford! O.C. Welch, III President

April 23, 2023

If anything they could improve with better communication with the client. Would've been great if the interior of the car was cleaned. More

by wilmaryann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Deen, Joe Ferezy, Chris Roe, Kai Collins
Apr 24, 2023 -

O. C. Welch Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. O.C. Welch, III President

April 22, 2023

I entered the OC Welch fast lube around 2:00pm on a very busy day. David “fitted me in” to service my car. The technician suggested some helpful advice. I accepted his advice and they did all the work and More

by Deb K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scubelek
Apr 23, 2023 -

O. C. Welch Ford responded

Thanks for sharing about your experience with O. C. Welch Ford. We appreciate your business and hope to see you again soon! O.C. Welch, III President

April 22, 2023

Buying our new car was a great experience. Friendly, professional, hassle free! Thanks OC! You made it easy to find Carol’s dream car. I heartily recommend OC Welch Ford Lincoln. More

by Bucks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
O. C. Welch III, Gerald Burke, O.C. Welch F L Support
Apr 23, 2023 -

O. C. Welch Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! O.C. Welch, III President

April 21, 2023

The service department has to be the worst across all industries. Both in interaction and the actual service. No one ever answers the phone. My vehicles go there for weeks with no updates. The won’t answ More

by Matt
Recommend Dealer
No
Employees Worked With
Jeff Coulman, Kelly Hall
Apr 22, 2023 -

O. C. Welch Ford responded

We're sorry to hear about your experience, Matt, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. O.C. Welch, III President 843-288-0101

April 21, 2023

Best vehicle purchasing experience I have ever had. Drove over six hours round trip and would do it again. Had an appointment at 3 p.m., was a few minutes early, met at the door by Mr Welch and he had More

by Andrew foot
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
O. C. Welch III, Chris Black
Apr 22, 2023 -

O. C. Welch Ford responded

Thank you for your very kind review, Andrew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O. C. Welch Ford. O.C. Welch, III President

April 21, 2023

Finley was most accommodating. He did a great job of showing me how to operate all the new gadgets on my new car. He is so friendly and polite. If anyone is looking to buy a new ca More

by Sid
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Black, Finley Delouche
Apr 22, 2023 -

O. C. Welch Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Finley delivered such a great experience! O.C. Welch, III President

April 20, 2023

Byron he is a very nice person or a good patient understanding and willing to help you to get what you want More

by clevebrown802@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Leggett
Apr 21, 2023 -

O. C. Welch Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing O. C. Welch Ford! O.C. Welch, III President

April 20, 2023

OC Welch Ford Lincoln is best in breed! Our buy/sell experience with OC was patient, and fair. They had a great selection of vehicles, and the buying process was seamless. The communicatio More

by jgloistein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
O. C. Welch III, Gerald Burke, Rick Zarkowski, Kai Collins, Kelly Hall
Apr 20, 2023 -

O. C. Welch Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing O. C. Welch Ford, we look forward to having you as one of our valued customers for many more years to come! O.C. Welch, III President

April 19, 2023

Kelly was so professional and helpful ensuring I received my loaner and knew all the special features especially those different from my 2019 Nautilus; also was pleasantly surprised to receive a new 2023 Avi More

by Odoolin
Recommend Dealer
Yes
Employees Worked With
Michele McQueen, Kelly Hall
Apr 19, 2023 -

O. C. Welch Ford responded

Odoolin, It's great to hear that Kelly was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Aviator! Thank you for choosing O. C. Welch Ford! O.C. Welch, III President

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