O. C. Welch Ford

Very busy, lots of inventory. Responsive to my request to have a recall taken care of, accommodating about an appointment on a day I could get transportation. Is Chloe Gray a staf Responsive to my request to have a recall taken care of, accommodating about an appointment on a day I could get transportation. Is Chloe Gray a staff member who helped me? More

Michele McQueen - Service Manager is (Excellent). The service she provided me was above and beyond any other dealership. She is extremely conscientious which I appreciate. She is an asset to your dea The service she provided me was above and beyond any other dealership. She is extremely conscientious which I appreciate. She is an asset to your dealership! Because of her, I will recommend your dealership to my family and friends. More

Ben Haapala was awesome. He took my call, found the part for my Escape, and got us in and out quickly. We were down in SC for a trip with the family, so his kindness saved us He took my call, found the part for my Escape, and got us in and out quickly. We were down in SC for a trip with the family, so his kindness saved us a lot of time and hassle. Would definitely come back here again. Thank you! More

The team at OC Welch Pre Owned were Professional, Knowledgeable, and Efficient; especially Joe, Sam, and Chris in finance who we worked directly with. This dealership is no run of the mill cheesy us Knowledgeable, and Efficient; especially Joe, Sam, and Chris in finance who we worked directly with. This dealership is no run of the mill cheesy used car lot where you're attacked by a mob of pushy sales people the minute you drive on the lot. This was a seamless and enjoyable car buying experience. They had what I wanted and I got it for a great price!!! Would definitely come back for my next car. More

So easy! So friendly! Amazing cars to look at! You can tell that the staff enjoy working there. I really feel like I made a real friend with Jay! What a carin So friendly! Amazing cars to look at! You can tell that the staff enjoy working there. I really feel like I made a real friend with Jay! What a caring person. Help me through the process and always made me feel easy! I appreciate all the smiles! More

Excellent customer service at O C Welch! Kelly and Michelle go out of their way to take care of you! Kelly and Michelle go out of their way to take care of you! More

First and foremost my salesperson Byron was awesome he made sure all my wants and needs were met before and after I left the dealership and also call to see how I was enjoying my new purchase...A week aft made sure all my wants and needs were met before and after I left the dealership and also call to see how I was enjoying my new purchase...A week after I called to let them know I was hearing a noise coming from my vehicle long story short they told me to bring the vehicle back on the 6th of March they drove it didn't hear anything now I'm hearing the same noise and its becoming more and more irritating it hasn't been a month yet not really getting the enjoyment out of my vehicle it's crazy because I called and couldn't even get accommodated with a loaner vehicle for them to check my vehicle yes I'm very upset.....disappointed isn't the word.....I need this issue resolved More

Everyone I came in contact with at the O. C. Welch dealership did their best to resolve the maintenance problems with my 2011 Ford Escape. I especially appreciated Jeffry Coulman and Kai Colli C. Welch dealership did their best to resolve the maintenance problems with my 2011 Ford Escape. I especially appreciated Jeffry Coulman and Kai Collins help. Drew Soto is, by far, the most professional, caring sales consultant/person I've ever met! More

Even though we didn't meet in person until I received the truck Jay Gill was very helpful and active through the whole process. truck Jay Gill was very helpful and active through the whole process. More

All the personnel were very helpful throughout the whole process! Everyone was super nice as well. process! Everyone was super nice as well. More