O. C. Welch Ford

Excellent customer service at O C Welch! Kelly and Michelle go out of their way to take care of you! Kelly and Michelle go out of their way to take care of you! More

Thank you very much! We are so happy with our purchase! The staff is so professional, definitely will come back to purchase another vehicle! We are so happy with our purchase! The staff is so professional, definitely will come back to purchase another vehicle! More

All employees were courteous and professional. Facility is clean and welcoming. Mr. OC Welch is an absolute gentleman and made it easy for me to drive from NC to purchase my second vehicle from th Facility is clean and welcoming. Mr. OC Welch is an absolute gentleman and made it easy for me to drive from NC to purchase my second vehicle from this dealership. More

First and foremost my salesperson Byron was awesome he made sure all my wants and needs were met before and after I left the dealership and also call to see how I was enjoying my new purchase...A week aft made sure all my wants and needs were met before and after I left the dealership and also call to see how I was enjoying my new purchase...A week after I called to let them know I was hearing a noise coming from my vehicle long story short they told me to bring the vehicle back on the 6th of March they drove it didn't hear anything now I'm hearing the same noise and its becoming more and more irritating it hasn't been a month yet not really getting the enjoyment out of my vehicle it's crazy because I called and couldn't even get accommodated with a loaner vehicle for them to check my vehicle yes I'm very upset.....disappointed isn't the word.....I need this issue resolved More

Everyone I came in contact with at the O. C. Welch dealership did their best to resolve the maintenance problems with my 2011 Ford Escape. I especially appreciated Jeffry Coulman and Kai Colli C. Welch dealership did their best to resolve the maintenance problems with my 2011 Ford Escape. I especially appreciated Jeffry Coulman and Kai Collins help. Drew Soto is, by far, the most professional, caring sales consultant/person I've ever met! More

Even though we didn't meet in person until I received the truck Jay Gill was very helpful and active through the whole process. truck Jay Gill was very helpful and active through the whole process. More

All the personnel were very helpful throughout the whole process! Everyone was super nice as well. process! Everyone was super nice as well. More

This was the easiest most straightforward car purchase I ever made!! it was Byron and the crew who made that possible! Mr Rowe was honest and helpful and the office manager was great !! Thanks so much ! ever made!! it was Byron and the crew who made that possible! Mr Rowe was honest and helpful and the office manager was great !! Thanks so much !! Julian and Debbie Jimenez More

Warranty Department Fails Customers, TWO appointments, both times they said they never had a appointment for me? Okay, then where did I get this date from? Spending $72k on a truck means nothing. Should o both times they said they never had a appointment for me? Okay, then where did I get this date from? Spending $72k on a truck means nothing. Should of listen to my buddies and never went there. More

OC Welch is a top-notch individual, his customer service is superb. OC Welch, surround himself with great staff, knowledgeable technicians, and people who truly care about you and the quality of service tha is superb. OC Welch, surround himself with great staff, knowledgeable technicians, and people who truly care about you and the quality of service that you receive. More