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O'Steen Subaru of Valdosta

Valdosta, GA

4.9
65 Reviews
Getting Acquainted with our Subaru Dealership, Serving Valdosta, Nashville, Adel, Hahira and Ellenton, GA At O'Steen Subaru of Valdosta, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Subaru Crosstrek, Forester, Impreza, Outback, Ascent and Legacy models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Subaru parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. You're also in good hands with our team of Subaru lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
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4140 N Valdosta Rd

Valdosta, GA

31602

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Showing 65 reviews

September 30, 2025

Excellent Customer Service! ! This Is The Way Customers Need To Be Treated. A+++ Excellent Servive. More

by haldrakegnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

O'Steen Subaru of Valdosta responded

Thank you so much for the fantastic review! We're thrilled to hear that you had an excellent experience with our team. Providing top-tier customer service is always our goal, and it means a lot to know we hit the mark. We truly appreciate your kind words and look forward to seeing you again!-AS

September 30, 2025

Helpful, friendly informative front line personnel. Explained process completely. Good to see the inspection video. Check out staff friendly. Thanks. More

by vldnolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chumney Ads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

O'Steen Subaru of Valdosta responded

Thank you for your kind words! We're so glad to hear that our team provided clear communication and a friendly experience throughout your visit. It’s great to know the inspection video added value and transparency to the process. We truly appreciate your feedback and look forward to assisting you again in the future!-AS

September 30, 2025

Ease of doing business. Waiting area very nice and clean . It did not take long to complete the job. More

by JGORDON269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

O'Steen Subaru of Valdosta responded

Thank you for taking the time to share your experience! We're glad to hear the process was smooth and that you found our waiting area clean and comfortable. It's always our goal to provide efficient service in a welcoming environment. We appreciate your visit and look forward to serving you again!-AS

September 28, 2025

This was the easiest ad most pleasant i have experienced in car trading. I would recommend it any time!!! I LOVE my SILVER Subaru!!!! More

by Woodgal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian H
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

O'Steen Subaru of Valdosta responded

Thank you so much for the amazing review! We're thrilled to hear this was your easiest and most pleasant car trading experience — that's exactly what we aim for! 🙌 We're so glad you're loving your silver Subaru 🚗✨ and we truly appreciate your recommendation. Welcome to the O'Steen Subaru of Valdosta family! 💙-AS

September 16, 2025

This was the best car buying experience I’ve ever had! Jordan literally spent hours letting us drive everything to ensure I knew what I wanted as a new Subaru owner. He was kind, patient, and not pushy at More

by susieart5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will W
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan W.
Sep 17, 2025 -

O'Steen Subaru of Valdosta responded

Thank you so much for sharing your experience! We're thrilled to hear that this was the best car buying experience you've ever had. Jordan's dedication to helping you find the perfect Subaru truly reflects the level of care we aim to provide, and we're so glad his kindness and patience made a lasting impression. We're also happy to hear Will made the financial process clear and stress-free. Your kind words mean a lot to our team, and we can't wait to welcome you back when you're ready for your next vehicle! -AS

September 13, 2025

They made an effort to make things right after an expensive headlamp assembly failed just a few miles after our warranty expired (a few days after we had our final in-warranty service performed). The More

by auburncrew
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aurelio
Sep 15, 2025 -

O'Steen Subaru of Valdosta responded

Thank you for sharing your experience with us. We're sorry to hear about the issue with your headlamp assembly, but we're glad we could work with you to make things right. Our team is committed to doing what's fair and providing the best possible service, even in situations just outside the warranty window. We appreciate your patience while we waited for the part and are happy we could get your Outback back to you quickly. Thank you for giving us the opportunity to make it right — we truly value your trust and your business.-AS

September 10, 2025

I arrived 15 minutes early for my appointment and was delighted to have my car taken immediately to the service department. The staff was very friendly and informative and reviewed what have been done wh More

by ellistrec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

O'Steen Subaru of Valdosta responded

Thank you so much for your thoughtful review! We're thrilled to hear that your experience at O'Steen's Subaru was efficient and that our team made you feel well taken care of. It’s great to know you appreciated the prompt service, friendly staff, and thorough communication. We’re always here to help, and it means a lot to know you continue to value the quality of service we strive to provide. We look forward to seeing you again!-AS

September 03, 2025

They are very easy to work with got what we wanted and a fair deal More

by earlhelmick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR W
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

O'Steen Subaru of Valdosta responded

Thank you so much for the kind words! We're happy to hear you had an easy, smooth experience and were able to get exactly what you wanted at a fair deal. 🙌 We truly appreciate your business and hope you’re loving your new vehicle! Don’t hesitate to reach out if you need anything down the road. 🚗💙 -AS

September 02, 2025

The service dept staff was very courteous and professional. Also, the oil change and tire rotation service was completed in well under one hour! More

by mefrost4672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

O'Steen Subaru of Valdosta responded

Thank you for the great review! We're glad to hear our service team took good care of you and that everything was completed quickly and professionally. We know your time is valuable, so it's great to hear that the oil change and tire rotation were done efficiently. We appreciate your trust and look forward to seeing you at your next visit!-AS

August 31, 2025

Outstanding from top to bottom! My sister was buying a VW from there and I was visiting from NM so I was just along for the ride. I saw a Subaru WRX on the show room floor and fell More

by soulshine-1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will W
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

O'Steen Subaru of Valdosta responded

Wow—thank you so much for sharing your amazing story! We’re thrilled that your visit turned into such a memorable and spontaneous purchase. It’s not every day someone drives 1,600 miles home in a brand-new Subaru WRX with a huge smile on their face! Kevin, Will, and JR will be so happy to hear how much you appreciated their knowledge, friendliness, and no-pressure approach. It also means a lot to us that your family has a history with our store—your 90-year-old mother’s continued trust over the years is the highest compliment we could ask for. We wish you lived closer too, but please know you’ll always be part of the O’Steen family, no matter how far away you are. Enjoy every mile in your WRX—and if you’re ever back in the area, we’d love to see you!-AS

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