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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
245 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 245 reviews

June 21, 2025

This is the only place that I will buy or lease a car. They are fair and professional and the service is top notch. More

by style.framing_7t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Miller
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June 18, 2025

Very professional, courteous, respectful of the process. Everything was explained. No cat/mouse. I asked: " make a profit, treat me fair". Mission accomplished. More

by pevans812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Brandt was First Class, all the way. Never wavered. Represented the dealership very well. He made a profit without making me feel dumb. Great respect for his professionalism. Well Done !
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Jun 19, 2025 -

O'Steen Volkswagen responded

Thank you so much for your thoughtful review! We’re glad to hear that you had a transparent and respectful experience with us — that’s exactly the kind of process we strive to deliver. Your trust means a lot, and we’re happy we could meet your expectations by keeping it fair and straightforward. We look forward to serving you again in the future!-AS

June 17, 2025

A great car experience! It was easy and pretty fast! Everyone was honest and upfront with us. We would definitely buy another car from here! More

by emereysmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

O'Steen Volkswagen responded

Thank you for the wonderful review! We're so happy to hear that your car-buying experience was smooth, fast, and honest—just the way it should be. We truly appreciate your trust and kind words, and we’d be thrilled to help you again when you're ready for your next vehicle. Enjoy your new car!-AS

June 14, 2025

I was very pleased with the services, I was in and out the dealership. Appreciated all the help they showed. Great place to do business. More

by jdumas98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2025 -

O'Steen Volkswagen responded

Thank you so much for the kind words! We're glad to hear you had a smooth and efficient experience with us. It means a lot to know you felt supported and well taken care of. We truly appreciate your business and look forward to seeing you again in the future!-AS

June 13, 2025

Excellent experience. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. More

by David M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

O'Steen Volkswagen responded

David,Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that you had an excellent, pressure-free visit and felt supported every step of the way. Your recommendation truly means a lot to our team — we're so happy you're happy!Enjoy your new vehicle, and please don't hesitate to reach out if you need anything down the road.-AS

June 13, 2025

I walked in to get my oil changed as I had an appointment and I walked out with a new car. Jacob was absolutely professional helpful and it was a pleasure working More

by Globaltitle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

O'Steen Volkswagen responded

Wow — what a visit! We're so glad to hear your routine oil change turned into an exciting new car day! 😊 Thank you for the kind words about Jacob — he's a true professional and we’re lucky to have him on our team. We're thrilled the experience was smooth and enjoyable for you, and we hope you’re loving your new ride! If you ever need anything, we’re always here to help. -AS

June 05, 2025

Jacob and the whole dealership helped us a lot and we are very satisfied with our experience. More

by siddy.subash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Jacob and the rest of the O'Steen VW team were able to help make your experience a great one. Your satisfaction means everything to us, and we truly appreciate you choosing our dealership. If you need anything in the future, we're always here to help! 🚗💙-AS

June 04, 2025

It was the easiest transaction I’ve done. 90% was done before we even got there. More

by rrjs68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

O'Steen Volkswagen responded

Thank you for the great feedback! We're so glad to hear that the process was smooth and efficient for you. Making your experience easy and hassle-free is always our goal, and it's great to know we hit the mark. We appreciate your business and look forward to helping you again in the future!-AS

May 30, 2025

I’ve worked with O’Steen twice before so returning for my new car purchase was an easy decision. They’re so easy to work with. More

by tami.gonyea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew L
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

O'Steen Volkswagen responded

Thank you for being a loyal part of the O’Steen family! We're honored that you chose to return for your new car purchase — it truly means a lot to us. We're glad to hear that your experience was smooth and easy, just as it should be. Enjoy your new vehicle, and we look forward to helping you again in the future! -AS

May 24, 2025

Great experience with O’Steen VW! Highly recommend them to anyone shopping for a new vehicle!! More

by tiff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew L
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

O'Steen Volkswagen responded

Tiff, Thank you for the great review! We're so glad to hear you had a positive experience with us at O’Steen VW. 🚗✨ We truly appreciate your recommendation and are here anytime you need us — whether it’s for your next vehicle, service, or just a quick question. Thanks again for choosing O’Steen Volkswagen!-AS

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