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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
317 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 317 reviews

May 12, 2026

All staff are very professional and the customer service is outstanding. Scott went above and beyond to make our new car purchase awesome. Will definitely recommend and be back. Thanks Scott More

by jchvy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

O'Steen Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with our team. Providing outstanding customer service is always our goal, and we’re especially happy to hear Scott went above and beyond to make your new car purchase awesome. We truly appreciate your recommendation and look forward to welcoming you back again in the future. Enjoy your new vehicle, and thank you for choosing O'Steen VW- AS

May 06, 2026

Quan is very knowledgeable and takes pride in his job! My experince was superb-customer satisfaction at its best. He asked what I wanted and gave me the best deal with constant communication, pictures and More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

O'Steen Volkswagen responded

Thank you so much for the amazing review! We’re thrilled to hear that Quan delivered such a knowledgeable, communicative, and efficient experience from start to finish. It’s great to know he kept you informed every step of the way and had everything ready for a smooth and quick visit—that’s exactly the level of service we strive for. And hearing that he helped restore your husband’s confidence in dealerships truly means a lot to us! We appreciate you trusting us with your purchase and hope you’re loving your new vehicle. Congratulations, and welcome to the family! 🚗🎉-AS

May 01, 2026

It was a fun and easy experience, we will be back for our next vehicle. More

by Suzqrox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

O'Steen Volkswagen responded

Thank you for the great review! We’re so glad to hear your experience was fun and easy—that’s exactly what we strive for. We truly appreciate your support and look forward to helping you again when it’s time for your next vehicle. See you next time! 🚗-AS

April 26, 2026

Scott P. was great, attentive and thorough. It had been awhile since our last car purchase, but Scott listened to us and addressed our concerns while patien More

by JJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that Scott P. provided such attentive and thorough support during your visit. It’s great to know he took the time to listen, address your concerns, and walk you through all the modern features of your new Atlas. We’re so glad your return to the car-buying process was an enjoyable one, and we hope you love every mile in your new vehicle. Thank you for choosing O'Steen Volkswagen—we truly appreciate your business and look forward to seeing you again! 🚗-AS

April 25, 2026

Everything about our visit to Osteen Volkswagen was great. Scott was fantastic. He was helpful and attentive and made the transaction go quickly and smoothly. I definitely recommend Scott and Osteen Vo More

by Abrodsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

O'Steen Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear everything about your visit went so smoothly and that Scott provided such helpful and attentive service throughout your experience. We truly appreciate your recommendation and your kind words. Thank you for choosing O'Steen Volkswagen—we look forward to seeing you again in the future! 🚗-AS

April 24, 2026

Effortless car buying and every person at Osteen were polite, professional, and willing to help. More

by jney77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

O'Steen Volkswagen responded

Thank you for your kind words! We're so glad to hear your car buying experience was effortless and that our team made a great impression. Providing polite, professional, and helpful service is what we strive for every day. We truly appreciate your support and hope you enjoy your new vehicle! 🚗-AS

April 18, 2026

Sheila was helpful and extremely responsive in assisting us with the purchase of a car for our daughter. We were able to take care of everything before we reached the dealership which made the car buying pr More

by erica_lc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear Sheila was helpful and extremely responsive throughout the process. It’s great that she was able to get everything prepared ahead of time and make the purchase smooth and convenient for you and your family. We truly appreciate your trust and hope your daughter enjoys her new car!-AS

April 17, 2026

SPOKE WITH FREDDY AND DREW, AS WELL AS TEXTED, FREDDY SENT FULL VIDEO OF THE CARSI WAS INTERESTED IN, THEY MADE THE PROCESS EASY FOR ME AS I FELT COMFORTABLE BUYING FROM THEM AS I FELT NOT TAKEN ADVANTAG More

by BUGXPRT99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

O'Steen Volkswagen responded

Thank you so much for the great review! We’re glad to hear that Freddy and Drew made the process easy and transparent for you. Providing detailed information—like the personalized video—and making sure our customers feel comfortable and confident is exactly what we strive for. It’s awesome to hear your daughter is loving the Tiguan R-Line—such a great choice! We truly appreciate your recommendation and your trust in our team. Enjoy the new ride, and we’re always here if you need anything! 🚗-AS

April 15, 2026

I had a really smooth experience buying my Atlas from O’Steen Volkswagen. The whole process was quick and straightforward, which I definitely appreciated. Freddy, my sales consultant, was easy to work wi More

by Geoff F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

O'Steen Volkswagen responded

Thank you for sharing your experience, Geoff! We’re so glad to hear that your purchase of your Atlas at O’Steen Volkswagen was smooth, quick, and straightforward—that’s exactly what we aim for. It’s great to know that Freddy provided a low-pressure, easygoing experience and helped make the process enjoyable from start to finish. We truly appreciate your kind words and your business. Congratulations on your new Atlas, and we hope you enjoy every mile ahead! 🚗-AS

April 15, 2026

It was a great buying experience! The sales person was informative and was an easy buying experience. More

by Ginazakrocki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind review! We’re thrilled to hear you had a great buying experience and that our team was informative and made the process easy for you. We truly appreciate your business and hope you’re enjoying your new vehicle. Please don’t hesitate to reach out if we can help with anything in the future!-AS

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