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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
341 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 341 reviews

July 17, 2026

A very nice group of staff work there, including the sales, manager and financial Closing personnel! Honestly, feel their products are competitive in lricing too! More

by rbusche50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young woman at closing, who stayed late to help!
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Jul 18, 2026 -

O'Steen Volkswagen responded

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience with us. We’re thrilled to hear that our sales team, management, and finance department provided you with a positive and enjoyable experience. At O’Steen Volkswagen, we strive to offer competitive pricing while delivering exceptional customer service and making the vehicle-buying process as smooth and transparent as possible. Your kind words mean a great deal to our entire team. Thank you for choosing O’Steen Volkswagen! We appreciate your business and look forward to serving you for many years to come. Enjoy your new vehicle!-AS

July 16, 2026

We showed up at 7:15 as Scott was leaving to go home for the night, but he stayed there with us until 11:10pm (4hours later) to make sure we got exactly what we wanted, knew all of the ins & outs of the Atl More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul C
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Jul 16, 2026 -

O'Steen Volkswagen responded

WOW, Thank you for taking the time to share such an incredible review! We're thrilled to hear that Scott went above and beyond by staying late to ensure you found the perfect Atlas and that you felt confident with all of its features before driving home. Providing that level of dedication and personalized service is exactly what we strive for. We're so glad the experience exceeded your expectations and that you shared a few laughs along the way—that's what makes the car-buying experience memorable! Thank you for your recommendation and for choosing O'Steen Volkswagen. Congratulations on your new Atlas, and we look forward to serving you, your friends, and your family for many years to come! -AS

July 15, 2026

Scott and the O'steen team were phenomenal! They were absolutely everything I could have hoped for from a customer service perspective and I highly recommend them to anyone looking for a new ca More

by poweredbylight77
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We're delighted to hear that Scott and the entire O'Steen VW team exceeded your expectations and provided the exceptional customer service you were hoping for. Your recommendation means the world to us, and we're honored that you chose O'Steen VW for your new vehicle. Congratulations on your purchase, and we look forward to being here for all of your automotive needs for years to come. Enjoy your new car!-AS

July 09, 2026

GREAT EXPERIENCE! JIMMY MADE IT VERY QUICK AND PAINLESS. WOULD RECOMEND TO EVERYONE! VERY HELPFUL AND KNOWLEGEABLE More

by colletthaley86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

O'Steen Volkswagen responded

Thank you for the fantastic review! We're thrilled to hear you had such a great experience with us. Jimmy will be delighted to know he made your car-buying experience quick, easy, and stress-free while providing the helpful and knowledgeable service you deserve. We truly appreciate your recommendation and your business. Congratulations on your new vehicle, and we look forward to serving you again in the future. Enjoy the ride!-AS

July 08, 2026

O'Steen takes what you think you know about car dealerships and throws it out the window! From first contact to signing the final papers and driving away in our new vehicle, the process was not on More

by Angela A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul - 5 stars
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Jul 08, 2026 -

O'Steen Volkswagen responded

Thank you so much for taking the time to share such an incredible review! We are honored to hear that O’Steen VW was able to change the way you think about the car-buying experience. Our goal is always to make the process smooth, transparent, and enjoyable from the first conversation all the way through driving home in your new vehicle. We are thrilled to hear how well Scott, Sean, and Paul took care of you. Scott’s commitment to answering every question and making sure his customers feel comfortable truly represents the level of service we strive for every day. We’ll be sure to share your kind words with the entire team! Most importantly, thank you for choosing O’Steen VW for your second vehicle purchase and for your continued trust in us. We truly appreciate your loyalty and look forward to the opportunity to serve you, your friends, and your family again in the future. Congratulations on your new vehicle! 🚗🎉-AS

July 07, 2026

It was an awesome experience. The easiest car I ever bought. I was in and out with a car I a hour and 30 mins. More

by slimjimchef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such an awesome experience and that we were able to make your car-buying process quick and hassle-free. Being able to get you in and out in just an hour and a half with the right vehicle is exactly the kind of experience we strive to provide. We truly appreciate your business and look forward to helping you again whenever you need us. Enjoy your new car, and welcome to the O'Steen VW family! 🚗😊-AS

July 07, 2026

Jimmy, made the buying experience easy and painless. He did a great job in providing the info I needed to make my the decision easier and best of all NO PREASURE. More

by nelchris46
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

O'Steen Volkswagen responded

Thank you for taking the time to share your experience! We are thrilled to hear that Jimmy made your vehicle purchase easy, comfortable, and stress-free. Providing our customers with the information they need while allowing them to make the best decision without pressure is exactly the type of experience we strive to deliver. We appreciate your kind words about Jimmy and will be sure to share your recognition with him. Congratulations on your new vehicle, and thank you for choosing O’Steen VW! We look forward to serving you again in the future.-AS

July 02, 2026

Quan said that this would be our easiest auto purchase and he was right. The entire process was friendly, fast and painless. Quan our salesman was great, the sales manager was friendly and the lady in the More

by eodsteve2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

O'Steen Volkswagen responded

Thank you so much for your amazing review! We're thrilled to hear Quan delivered on his promise of making your vehicle purchase easy, and that the entire process was friendly, fast, and stress-free. We'll be sure to share your kind words with Quan, our sales manager, and our finance team. Providing a transparent, enjoyable buying experience is exactly what we strive for, and we're so glad our team exceeded your expectations. Thank you for choosing O'Steen! Your recommendation means the world to us, and we look forward to serving you again in the future. Enjoy your new vehicle! -AS

July 01, 2026

We had a great experience buying our first VW from Scott at Osteen’s Volkswagen. They made the process painless and went out of their way to make sure we were happy with our purchase. We would definitely bu More

by jdanetaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2026 -

O'Steen Volkswagen responded

Thank you for the wonderful review! We’re honored that you chose O’Steen Volkswagen for your first VW purchase. We're delighted to hear that Scott made the process smooth, stress-free, and went the extra mile to ensure you were happy with your new vehicle. Your kind words mean a lot to our team. Congratulations on your new Volkswagen, and we look forward to assisting you again when it’s time for your next vehicle. Enjoy the ride! 🚗😊-AS

July 01, 2026

Helpful and fast experience. Very friendly and knowledgeable crew. Salesperson was very respectful and went out of way to make a great sale for us both More

by Trickymickey93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear you had a helpful, fast, and friendly experience with our team. Providing knowledgeable service and treating every customer with respect is what we strive for, and we're especially happy to know your salesperson went above and beyond to make the experience a great one. Congratulations on your new vehicle, and thank you for choosing O'Steen VW! We look forward to serving you again in the future. Enjoy the ride! 🚙😊-AS

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