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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
329 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 329 reviews

June 19, 2026

Previous service work has always been solid. Buying experience was pleasant, easy, and smooth. Scott is very knowledgeable about the vehicles and was able to explain features and functions flawl More

by Slappy Mcphee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

O'Steen Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that you've consistently had solid service experiences with us and that your recent vehicle purchase was pleasant, easy, and smooth. Scott takes great pride in helping customers find the right vehicle and ensuring they feel confident with all of its features and technology. We'll be sure to share your kind words with him. We truly appreciate your trust in our team and look forward to assisting you for many miles to come!-AS

June 17, 2026

I bought the new car because of the great service department. The staff is pleasant to work with. More

by teddy.cart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
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Jun 18, 2026 -

O'Steen Volkswagen responded

Thank you for your kind words! We’re so happy to hear that our service department played a role in your decision to purchase your new vehicle. It means a lot to know our team’s professionalism and friendly service made such a positive impression. We truly appreciate your support and look forward to continuing to take great care of you!-AS

June 16, 2026

Scott was the best. He took extra time to explain to my daughter all the features inside the car. Thank you More

by Anu.parag.18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 13, 2026

Scott made our car-buying experience easy, professional, stress-free, and enjoyable from start to finish. More

by jyager27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

O'Steen Volkswagen responded

Thank you for your great review! We’re so glad to hear Scott made your car-buying experience easy, professional, stress-free, and enjoyable from start to finish. That’s exactly the experience we aim to provide every customer. We truly appreciate you choosing O'Steen VW and taking the time to share your feedback. We’ll be sure to pass your kind words along to Scott and the team. Enjoy your new vehicle, and we look forward to seeing you again in the future!-AS

June 06, 2026

Scott was helpful and kind. He made the deal easy and fast. I am excited about my new car! More

by urlagem1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

O'Steen Volkswagen responded

Thank you for the fantastic review! We're thrilled to hear that Scott was helpful, kind, and made your car-buying experience easy and fast. Nothing makes us happier than knowing you're excited about your new car! We'll be sure to share your kind words with Scott. Congratulations on your new vehicle, and thank you for choosing O'Steen VW! -AS

June 02, 2026

Everyone at the dealership was very helpful, friendly and professional. I would recommend this dealership to anyone. More

by leejomant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

O'Steen Volkswagen responded

Thank you for your wonderful review! We're thrilled to hear that everyone at the dealership was helpful, friendly, and professional throughout your experience. Providing exceptional customer service is our top priority, and it's rewarding to know our team made a positive impression. We truly appreciate your recommendation and look forward to assisting you again in the future!-AS

May 31, 2026

Andrew, Easy, and Rebecca were awesome! Listened to what I wanted and made the buying process a breeze! More

by brendanjamesegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

O'Steen Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that Andrew, EZ, and Rebecca provided such a great experience. Taking the time to listen to our customers and make the buying process simple and stress-free is what we strive for every day. We truly appreciate your kind words and your trust in our team. Congratulations on your new vehicle, and we look forward to assisting you again in the future!-AS

May 28, 2026

The staff was great from the start. Quan, Scott and Savannah took care of us. More

by Flaboy22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

O'Steen Volkswagen responded

Thank you for the great review! We’re so happy to hear that Quan, Scott, and Savannah took great care of you from the very beginning. Providing a welcoming and helpful experience is what our team strives for every day. We truly appreciate your support and hope you enjoy your new vehicle!-AS

May 24, 2026

It was great working with Jimmy. We came near to closing time to quickly look at an Atlas to replace our QX80. He was easy to communicate with and followed up with us at the agreed More

by Watchguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance person was also great to work with.
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May 25, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that Jimmy provided such a comfortable and trustworthy buying process for you. Purchasing a vehicle is a big decision, and it means a lot to know that after visiting several dealerships, our team stood out in a positive way. Jimmy takes great pride in being honest, communicative, and respectful of our customers’ time, and we’re so glad that came through during your Atlas purchase experience. We truly appreciate you giving us the opportunity to earn your business and hope you enjoy your new Atlas for many years to come! Welcome to the O'Steen VW family!-AS

May 21, 2026

The entire negotiation and purchase process went smoothly and our interaction with all the employees was very friendly and cordial. We feel like we got a good deal on our vehicle and there was. I pressure fr More

by Ufswamp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse H
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May 22, 2026 -

O'Steen Volkswagen responded

Thank you for sharing your feedback! We’re so glad to hear that your entire purchase experience went smoothly and that our team made you feel comfortable and well taken care of throughout the process. It’s great to know Sheila, Drew, and our finance team were able to provide a no-pressure, friendly environment and help you feel confident in your vehicle purchase. Creating an easy, stress-free buying experience is exactly what we strive for every day. We truly appreciate your business and hope you enjoy your new vehicle for many miles to come!-AS

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