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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
247 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 247 reviews

October 30, 2024

Rashad was professional, prompt and did everything possible to make sure I was taken care of. More

by loudyf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

O'Steen Volkswagen responded

Thank you for putting your trust in O'Steen Volkswagen!

October 30, 2024

The customer service was absolutely amazing ! Quan and Jacob took great care of me ! I’m now in my dream car, thank you guys so much they’re the GOAT!!! More

by Octavia2008.om
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

O'Steen Volkswagen responded

Thank you so much for the awesome feedback! We're thrilled to hear that Quan and Jacob took such great care of you and helped you get into your dream car! They're truly dedicated to providing top-notch service, and we’re so glad they made your experience exceptional. We appreciate you choosing us, and we hope you enjoy every moment with your new car. /MM

October 21, 2024

Wonderful customer service, no pressure environment. Felt that employee’s were really trying to find me the best vehicle possible More

by hpgriffin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

O'Steen Volkswagen responded

Thank you so much for your kind review! We truly appreciate your trust and are glad we could help you in your car-buying journey. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us! /MM

October 13, 2024

What a great experience! The staff was cordial, helpful and I can't say enough good things about O'Steen Volkseagon, I'm a customer for life! More

by HALIBERT
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

O'Steen Volkswagen responded

Thank you so much for your glowing review! We’re thrilled to hear you had such a great experience with our team at O'Steen Volkswagen. Your kind words about our staff mean a lot to us. /MM

October 12, 2024

Just wanted to say that this was a very pleasant experience buying a car. Quan was very professional and honest . Will recommend him fully to my friends in need of a car. Thank you so much Quan! More

by Hdesoto73
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

O'Steen Volkswagen responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a pleasant experience buying your car with Quan. We appreciate your recommendation and look forward to helping your friends in the future. Thank you again, and enjoy your new vehicle! /MM

September 29, 2024

My experience was was adventures staff was very helpful, understanding, and passionate due to the out if state circumstances. I would refer this dealership to others in the near future. More

by baxterterrica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

O'Steen Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that our staff was helpful and understanding, especially with your out-of-state circumstances. If you need anything in the future, don’t hesitate to reach out! /MM

September 24, 2024

I had a great experience buying my car with Quan! Quan is a great person and I enjoyed my time with him. He was helpful, kind, and respectful. If you are headed to OSteen, ask for Quan! More

by dwcaldwell27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear that Quan made your car-buying journey enjoyable. His helpfulness, kindness, and respect are exactly what we strive for in our team. We appreciate your recommendation and can’t wait to welcome you back to O'Steen in the future!

September 23, 2024

Rob Davidson goes above and beyond. He is very knowledgeable and answered all my questions. I will continue to do business with Osteen because of Rob. Jeffrey Sabinsky More

by sabjax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Davidson
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Oct 01, 2024 -

O'Steen Volkswagen responded

Thank you for your fantastic feedback! We’re thrilled to hear that Rob provided you with such exceptional service and was able to answer all your questions. It’s wonderful to know that he made a positive impact on your experience with us. We appreciate your loyalty to O'Steen and look forward to assisting you again in the future! /MM

September 21, 2024

I have my VW Tiguan at O'Steen since I bought my car in 2021. I have always received excellent service. Anthony T. is the best senior service advisor. He is easy to talk to and thank goodness he likes t More

by DMB1201041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tarantola
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Oct 01, 2024 -

O'Steen Volkswagen responded

Thank you for your wonderful review! We’re so glad to hear that you’ve consistently received excellent service since purchasing your VW Tiguan. It’s great to know that Anthony T. has made your visits enjoyable and convenient. We appreciate your understanding about the wait time, and we're always working to improve our efficiency. We look forward to helping you with your next VW purchase! /MM

September 18, 2024

Quan was very friendly and professional. He walked me through every step with purchasing my car. More

by latishat83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quan
Report | Print
Sep 18, 2024 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Quan provided you with friendly and professional service throughout your car purchasing experience. Our team is dedicated to making sure every step is smooth and enjoyable. If you have any more questions or need assistance in the future, don't hesitate to reach out! Enjoy your new car! /MM

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