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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
354 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 354 reviews

July 30, 2026

Every person we dealt with was helpful and very nice. I would recommend this dealership to anyone looking for a new or used vehicle. More

by bradtammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony M
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We're delighted to hear that every member of our team provided helpful and friendly service throughout your experience. Your recommendation means a great deal to us, and we're honored that you would suggest O'Steen Volkswagen to others looking for a new or pre-owned vehicle. Thank you for choosing O'Steen Volkswagen, and welcome to the O'Steen Family! 🚗💙-AS

July 30, 2026

Very professional staff, great buying experience for my wife and I. We would highly recommended. More

by furta1kn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Signorile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 30, 2026 -

O'Steen Volkswagen responded

Thank you for your kind review! We're thrilled to hear that you and your wife had such a great buying experience with our team. Providing a professional, welcoming, and stress-free experience is what we strive for every day. We truly appreciate your recommendation and your trust in O'Steen VW. Congratulations on your new vehicle, and welcome to the O'Steen VW family!-AS

July 23, 2026

Great sales team , took a little bit to negotiate a good price. Thanks for a good experience. More

by brenda.liz.ramos.marin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 25, 2026 -

O'Steen Volkswagen responded

Thank you for taking the time to share your experience! We’re glad to hear that our sales team provided you with great service and helped make your vehicle purchase a positive one. We understand that finding the right vehicle and the right price is an important part of the process, and we appreciate your patience as we worked together to reach an agreement that worked for you. Our goal is always to provide a transparent and enjoyable experience while making sure our guests feel confident in their purchase. Thank you for choosing O’Steen VW and for allowing us the opportunity to earn your business. We appreciate your support and look forward to serving you again in the future. Welcome to the O’Steen Family!-AS

July 17, 2026

A very nice group of staff work there, including the sales, manager and financial Closing personnel! Honestly, feel their products are competitive in lricing too! More

by rbusche50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young woman at closing, who stayed late to help!
Print
Jul 18, 2026 -

O'Steen Volkswagen responded

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience with us. We’re thrilled to hear that our sales team, management, and finance department provided you with a positive and enjoyable experience. At O’Steen Volkswagen, we strive to offer competitive pricing while delivering exceptional customer service and making the vehicle-buying process as smooth and transparent as possible. Your kind words mean a great deal to our entire team. Thank you for choosing O’Steen Volkswagen! We appreciate your business and look forward to serving you for many years to come. Enjoy your new vehicle!-AS

July 16, 2026

We showed up at 7:15 as Scott was leaving to go home for the night, but he stayed there with us until 11:10pm (4hours later) to make sure we got exactly what we wanted, knew all of the ins & outs of the Atl More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul C
Print
Jul 16, 2026 -

O'Steen Volkswagen responded

WOW, Thank you for taking the time to share such an incredible review! We're thrilled to hear that Scott went above and beyond by staying late to ensure you found the perfect Atlas and that you felt confident with all of its features before driving home. Providing that level of dedication and personalized service is exactly what we strive for. We're so glad the experience exceeded your expectations and that you shared a few laughs along the way—that's what makes the car-buying experience memorable! Thank you for your recommendation and for choosing O'Steen Volkswagen. Congratulations on your new Atlas, and we look forward to serving you, your friends, and your family for many years to come! -AS

July 15, 2026

Scott and the O'steen team were phenomenal! They were absolutely everything I could have hoped for from a customer service perspective and I highly recommend them to anyone looking for a new ca More

by poweredbylight77
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 16, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We're delighted to hear that Scott and the entire O'Steen VW team exceeded your expectations and provided the exceptional customer service you were hoping for. Your recommendation means the world to us, and we're honored that you chose O'Steen VW for your new vehicle. Congratulations on your purchase, and we look forward to being here for all of your automotive needs for years to come. Enjoy your new car!-AS

July 09, 2026

GREAT EXPERIENCE! JIMMY MADE IT VERY QUICK AND PAINLESS. WOULD RECOMEND TO EVERYONE! VERY HELPFUL AND KNOWLEGEABLE More

by colletthaley86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 09, 2026 -

O'Steen Volkswagen responded

Thank you for the fantastic review! We're thrilled to hear you had such a great experience with us. Jimmy will be delighted to know he made your car-buying experience quick, easy, and stress-free while providing the helpful and knowledgeable service you deserve. We truly appreciate your recommendation and your business. Congratulations on your new vehicle, and we look forward to serving you again in the future. Enjoy the ride!-AS

July 08, 2026

O'Steen takes what you think you know about car dealerships and throws it out the window! From first contact to signing the final papers and driving away in our new vehicle, the process was not on More

by Angela A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul - 5 stars
Print
Jul 08, 2026 -

O'Steen Volkswagen responded

Thank you so much for taking the time to share such an incredible review! We are honored to hear that O’Steen VW was able to change the way you think about the car-buying experience. Our goal is always to make the process smooth, transparent, and enjoyable from the first conversation all the way through driving home in your new vehicle. We are thrilled to hear how well Scott, Sean, and Paul took care of you. Scott’s commitment to answering every question and making sure his customers feel comfortable truly represents the level of service we strive for every day. We’ll be sure to share your kind words with the entire team! Most importantly, thank you for choosing O’Steen VW for your second vehicle purchase and for your continued trust in us. We truly appreciate your loyalty and look forward to the opportunity to serve you, your friends, and your family again in the future. Congratulations on your new vehicle! 🚗🎉-AS

July 07, 2026

It was an awesome experience. The easiest car I ever bought. I was in and out with a car I a hour and 30 mins. More

by slimjimchef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 08, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such an awesome experience and that we were able to make your car-buying process quick and hassle-free. Being able to get you in and out in just an hour and a half with the right vehicle is exactly the kind of experience we strive to provide. We truly appreciate your business and look forward to helping you again whenever you need us. Enjoy your new car, and welcome to the O'Steen VW family! 🚗😊-AS

July 07, 2026

Jimmy, made the buying experience easy and painless. He did a great job in providing the info I needed to make my the decision easier and best of all NO PREASURE. More

by nelchris46
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 07, 2026 -

O'Steen Volkswagen responded

Thank you for taking the time to share your experience! We are thrilled to hear that Jimmy made your vehicle purchase easy, comfortable, and stress-free. Providing our customers with the information they need while allowing them to make the best decision without pressure is exactly the type of experience we strive to deliver. We appreciate your kind words about Jimmy and will be sure to share your recognition with him. Congratulations on your new vehicle, and thank you for choosing O’Steen VW! We look forward to serving you again in the future.-AS

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