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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
317 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 317 reviews

April 13, 2026

Excellent service and experience. Thank you so much. We appreciate you. We have been coming to O’Steen since 2006. More

by djf1078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind words and for being part of the O’Steen VW family since 2006! We truly appreciate your continued trust and support over the years. It means a lot to us to know you’ve consistently had excellent service and experiences with our team. We look forward to serving you for many more years to come!-AS

April 12, 2026

My experience was phenomenal. I felt valued as a customer. My salesman Tony, was professional yet friendly. I had a specific vehicle in mind and Tony never pressured me to conside More

by Eriksmom318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Signorile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in finance
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Apr 13, 2026 -

O'Steen Volkswagen responded

Thank you so much for your amazing review! We’re thrilled to hear your experience was phenomenal and that you felt truly valued throughout the process—that’s exactly what we strive for. Tony will be especially happy to know his professional, no-pressure approach made such a positive impact while helping you find the perfect vehicle. We’re also glad to hear your trade-in and overall deal went smoothly and hassle-free—that’s how car buying should be! Thank you again for your recommendation and for choosing O’Steen VW. We look forward to serving you again in the future—enjoy your new ride! 🚗-AS

April 07, 2026

Scott was very professional and helpful. He was knowledgable about the car I purchased. He took his time and explained the features and functions of the car. I would highly recommend Scott s More

by Marlmj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

O'Steen Volkswagen responded

Thank you for the wonderful review! We’re so glad to hear that Scott provided a professional and helpful experience while making sure you felt confident with your new vehicle. Taking the time to walk through all the features is something we truly value, and it’s great to know it made a difference for you. We appreciate your recommendation and hope you’re loving your new car! Please don’t hesitate to reach out if you have any questions down the road. 🚗-AS

April 06, 2026

Scott was friendly, personable and easy to talk to. He created a relaxed atmosphere that took away any pressure or stress that can come with the process of buying a car. I truly appreciate Scott’s appr More

by abarbour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that Scott made your car-buying experience relaxed and enjoyable—that’s exactly the kind of atmosphere we strive to create here at O'Steen VW. We truly appreciate your recommendation and are glad Scott’s friendly, no-pressure approach made a difference for you. Congratulations on your new vehicle, and please don’t hesitate to reach out if there’s anything else we can assist you with! 🚗-AS

April 01, 2026

Alec was really helpful throughout the process of trade in. He did a wonderful job. So thank you. More

by field_bigness.4d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec E
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that Alec was so helpful throughout your trade-in process and made everything go smoothly. We’ll be sure to pass along your appreciation—he’ll be glad to hear it! Thank you again for choosing O'Steen VW, and we look forward to assisting you again in the future! 🚗-AS

March 30, 2026

Great service, Scott was helpful and attentive. I got a great deal, and I'm very happy with the experience. More

by madzyme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

O'Steen Volkswagen responded

Thank you for the great review! We’re so glad to hear you had a positive experience and that Scott took such good care of you. Providing attentive service and helping our customers find a great deal is always our goal. We truly appreciate your support and hope you enjoy your new vehicle! 🚗✨-AS

March 23, 2026

Scott, Frank, Andrew, and Freddy helped me immensely in purchasing my new 2026 VW Atlas SEL and helped make the process as smooth as possible! Thank you guys for your thoroughness and More

by tinavilhelm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind review! We’re thrilled to hear that Scott, Frank, Andrew, and Freddy made your 2026 VW Atlas SEL purchase smooth and enjoyable. Our team takes pride in being thorough and attentive, and it’s wonderful to know their efforts made a difference in your experience. Congratulations on your new Atlas, and welcome to the O’Steen VW family! 🚗✨-AS

March 18, 2026

Fair priced. Salesman and management worked with me to get a price within my budget. More

by petezb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2026 -

O'Steen Volkswagen responded

Thank you for your review! 😊We’re glad to hear that our team was able to work with you to find a vehicle that fit your budget. Providing fair pricing and making the car-buying process smooth and stress-free is always our goal. We appreciate your trust in O'Steen VW and hope you’re enjoying your new vehicle! 🚗✨-AS

March 15, 2026

Everyone at the dealership was absolutely wonderful to work with! It was a pleasant experience for my son on making his first big purchase. More

by Kimberly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience Kimberly! 😊 We’re thrilled to hear that your son’s first big purchase was such a positive and memorable one. Our team loves making the car-buying process enjoyable and stress-free, especially for first-time buyers. We truly appreciate your kind words and trust in us—congratulations again to your son on this exciting milestone! 🚗🎉-AS

March 12, 2026

Alec was the best. He was patient and took time to show me the options available on each model. I was able to select the car that best met my needs. No pressure. The de More

by bjt2202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Esposito
Report | Print
Mar 13, 2026 -

O'Steen Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear that Alec provided such a patient and helpful experience while walking you through the different models and options. Making sure our customers feel comfortable, informed, and never pressured is exactly the experience we strive to provide. It’s also great to know you found the perfect vehicle for your needs and received a fantastic value on your trade. We’ll be sure to share your kind words with Alec and the rest of the team. Thank you again for choosing O'Steen Volkswagen. We truly appreciate your business and hope you enjoy your new vehicle for many miles to come! 🚗-AS

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