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O'Steen Volkswagen

Jacksonville, FL

4.9
369 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 369 reviews

September 16, 2026

Awesome experience, EZ was very attentive and respectful from the beginning. The whole team took their time to explain the details, options and answering questions we had. We agreed on price and the rest More

by grecousa2004
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca R
Sep 17, 2026 -

O'Steen Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear that EZ and our entire team took such great care of you and your family. We truly appreciate you recognizing their attentiveness, respect, and willingness to take the time to answer your questions and explain all of your options. We’re especially glad the process was straightforward and smooth from start to finish. Thank you for choosing O'Steen VW, and welcome to the O’Steen Family! 😊🚗-AS

September 09, 2026

⭐⭐⭐⭐⭐ I cannot say enough wonderful things about the team at O’Steen Volkswagen on Phillips Highway! From start to finish, the entire experience was absolutely incredible. A special shout-out to Jimmy More

by jennweemhoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy V, Rebecca R
Sep 10, 2026 -

O'Steen Volkswagen responded

WOW! Thank you so much for this incredible review! ⭐⭐⭐⭐⭐ It means so much to our entire O’Steen Volkswagen team to hear that Jimmy and Drew went above and beyond to make your experience such a positive one. Drew’s dedication to finding a way forward, even when it felt impossible, is exactly the kind of commitment we strive for at O’Steen. We truly believe in taking the time to listen, explore every option, and do everything we can to help our customers accomplish their goals. And we couldn’t be happier that Jimmy and Drew were able to make it happen for you! 😊 Thank you for continuing to trust O’Steen Volkswagen and for taking the time to recognize our team. Your recommendation means the world to us! Congratulations on your new vehicle, and welcome to the O’Steen Family! 🚗💙⭐-AS

September 06, 2026

Scott was a pleasure to work with and O'Steen Volkswagen gave me a great deal! More

by krh777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We’re thrilled to hear that Scott was a pleasure to work with and that he helped make your experience at O’Steen Volkswagen a great one. We truly appreciate your business and are glad we could get you a great deal! We’ll be sure to share your kind words with Scott. Congratulations on your new vehicle, and we look forward to serving you again in the future!-AS

September 02, 2026

Words cannot fully express my sincere appreciation and gratitude for the outstanding customer service I received from the entire team at O'Steen Volkswagen. Sean Kelley, Scott Pantin, Tony Signorile and G More

by dgbean57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fomin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Signorile
Sep 03, 2026 -

O'Steen Volkswagen responded

Debbie, thank you so much for taking the time to share such a thoughtful and heartfelt review! We are absolutely thrilled to hear how well Sean, Scott, Tony, and George took care of you and made your experience with O’Steen Volkswagen such a positive one. We love hearing that Scott took the time to let you explore your options without pressure and helped you feel confident in your decision. Congratulations on your beautiful 2026 Atlas Cross Sport! We’re so glad to hear you’re happy with your choice. Your kind words about our team, customer service, and commitment to going the extra mile truly mean so much to us. Thank you for trusting O’Steen Volkswagen and for recommending us to others. We’ll be sure to share your compliments with Sean, Scott, Tony, and George. Enjoy your new Atlas Cross Sport, Debbie! -AS

August 29, 2026

Andrew was great to work with, we did not feel pressured or overwhelmed. It was very easy to find what we were looking for and it didn’t take a long time like other places. This is my daughter’s first car, More

by Sheri.Sprenger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

O'Steen Volkswagen responded

Thank you so much, Sheri, for sharing such a wonderful review! It means so much to our team to know that Andrew made your experience easy, comfortable, and completely pressure-free. We especially love hearing about your daughter’s first car and the special delivery Andrew put together for her 18th birthday! 🎉🎂 Seeing her feel like a princess when she walked through those doors and saw her car with the big bow is exactly the kind of moment we hope to create for our customers. ❤️ We’re also glad we could accommodate the delayed arrival and make sure everything was ready when you got here. We’ll absolutely share your kind words with Andrew—he’ll be thrilled to know he helped make such an important milestone so memorable. Congratulations to your daughter on her first car, and thank you for choosing O’Steen VW! We hope she enjoys every mile! 🚗🎀-AS

August 19, 2026

Every person we dealt with at O’Steen VW was very personable but in no way did they pressure us. We were very happy with our purchase and they way we were treated. More

by Byerby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We’re thrilled to hear that everyone you worked with at O’Steen VW was personable, professional, and respectful throughout your experience. We believe car buying should be comfortable and pressure-free, so it means a lot to know you felt well taken care of. Congratulations on your purchase, and thank you for choosing O’Steen VW! We truly appreciate your business and hope you enjoy your new vehicle!-AS

August 16, 2026

Scott made it super easy for me to trade my car in and get something that fit my budget and I love. Thanks Scott!! More

by ashleybwoosley82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

O'Steen Volkswagen responded

Thank you so much for the great review! We’re thrilled to hear that Scott made your trade-in and car-buying experience so easy and helped you find a vehicle that fit both your budget and your needs. We’ll be sure to share your kind words with Scott! Congratulations on your new vehicle, and thank you for choosing O’Steen Volkswagen! We appreciate your business and hope you love your new ride for years to come! -AS

August 13, 2026

Scott, our salesperson at Osteen Volkswagon, Scott, was great! Paul, the Finance guy, was equally fabulous. More

by The Dow Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Aug 17, 2026 -

O'Steen Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear that Scott and Paul made your experience such a positive one. We’ll be sure to share your kind words with both of them! We truly appreciate you choosing O’Steen Volkswagen and look forward to serving you again in the future.-AS

August 06, 2026

I had the very best experience with Jimmy while purchasing my car. There was absolutely no pressure to buy, the deal was great right off from the start and I’ve never had such a relaxed time when p More

by skh1061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul with financing was great too, Jimmy V
Aug 07, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your incredible experience with O’Steen Volkswagen! We are thrilled to hear that Jimmy provided you with the relaxed, pressure-free, and enjoyable car-buying experience you deserve. Buying a vehicle should be exciting, and we are so glad Jimmy and the entire team made the process easy, comfortable, and memorable from start to finish. Hearing that he continued to go above and beyond even after the sale means so much — that’s the kind of customer care we strive to provide every day. After 65 years of purchasing vehicles, your kind words about our team being a “special place with special people” truly mean the world to us. Welcome to the O’Steen Family, and congratulations on your new vehicle! We appreciate your recommendation and look forward to serving you for many years to come.-AS

August 05, 2026

Purchasing a new car was a stress free experience. Tony was amazing and handled the process like a true professional. More

by giovannistewart904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Signorile
Aug 07, 2026 -

O'Steen Volkswagen responded

Thank you for your fantastic review! We're thrilled to hear that purchasing your new Volkswagen was a stress-free experience. Tony takes great pride in providing exceptional customer service, and we're so glad his professionalism made such a positive impression. We'll be sure to share your kind words with him! Thank you for choosing O'Steen Volkswagen, and welcome to the O'Steen Family. We hope you enjoy every mile in your new vehicle, and we look forward to seeing you again! 🚗🎉-AS

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