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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
234 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 234 reviews

February 24, 2025

Jakob was amazing! He and the Sales Manager Mr. Matt got me the exact car I wanted!! Mr. Justin in Service was amazing as well and Mr. John in Parts and Julie the Recep More

by Bilbrey.justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Wrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scoville, Julie Smith, Trey Miller, Andrew Limbrick, Ana G, Quan, Kelvin
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Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re so happy to hear that Jakob, Mr. Matt, Mr. Justin, Mr. John, and Julie made your visit enjoyable and helped you find the perfect car. It’s wonderful to know you felt like part of the family during your time with us! We’ll be sure to pass along your kind words to the team. If you need anything else, don’t hesitate to reach out. Enjoy your new car! 😊 *AS

February 23, 2025

The sales man weren’t very pushy and I loved that. And the manager was very nice and helpful More

by mackensiebrown01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We’re so glad to hear that you appreciated the no-pressure approach from our sales team and that our manager was able to assist you in a helpful and friendly way. We always strive to create a relaxed and supportive environment for our customers. If you need anything else, don’t hesitate to reach out! *AS

February 22, 2025

Very knowledgeable and friendly staff. Took only two hours to leave with a new car. More

by Joe Pfoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Wrye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

O'Steen Volkswagen responded

Joe, thank you for taking the time to share your 5-STAR review and for trusting O'Steen Volkswagen of Jacksonville for your car buying experience, We look forward to serving you in the future! /MM

Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you for your great review! We’re so glad to hear that our team was able to provide you with a quick and smooth experience. We pride ourselves on being both knowledgeable and friendly, and it’s wonderful to know that came across during your visit. Enjoy your new car, and don’t hesitate to reach out if you need anything! 😊 *AS

February 16, 2025

Kelvin is the best salesman he will definitely get you right and will work to get u into the car your wanting More

by msoates88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

February 14, 2025

The managers of this store care solely about the money, not the safety or comfortability of their customers. They sold me a 6500 Cadillac with a bad transmission…and knew it! More

by Wayne
Recommend Dealer
No
Employees Worked With
Terrence R
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven..the used car sales manager
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Feb 20, 2025 -

O'Steen Volkswagen responded

Tommy/Wayne. Thank you for the review. We stand behind the offer we gave you with your recent purchase. We will give you what you paid for this vehicle towards the trade of another purchase. Thank you!

February 12, 2025

Found what I wanted and was able to work out a nice deal, very professional establishment More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

O'Steen Volkswagen responded

James, Thank you for taking the time to share a 5-STAR review! /MM

February 07, 2025

Not merely friendly and cooperative, but honest, patient and strait forward. No surprises at all More

by steveeisenberg5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Managers Chris and Matt
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Feb 08, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

February 07, 2025

We are happy with the Rav4. Stephen & Quan gave an honest and thorough description before we made the long drive over to see it. Anna was patient and good-humored teaching us More

by mimijo64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen & Anna
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Feb 07, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind review! We're thrilled to hear that you're happy with your RAV4.. If you need anything, feel free to reach out. /MM

February 06, 2025

Helped us to get the car we needed. Helped with all the process and delivered the car and paper work at home More

by K.abi08
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

February 05, 2025

Marquis was great and helpful with my purchase and so was Stephen. I would recommend them! More

by AT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Report | Print
Feb 06, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We truly appreciate your recommendation and are thrilled that you had a positive experience with us! If you ever need anything else, feel free to reach out. /MM

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