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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
369 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 369 reviews

August 05, 2026

Always 5* service here! This is my second car from them and the third I'll take here for service. More

by jyoung378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

O'Steen Volkswagen responded

Thank you so much for your continued loyalty and for your fantastic 5-star review! It means the world to us that you've chosen O'Steen Volkswagen for not only multiple vehicle purchases but also for servicing your vehicles. Earning your trust time and time again is the greatest compliment we could receive. We truly appreciate your support and look forward to providing you with the same exceptional service for many years to come. Thank you for being part of the O'Steen family—we'll see you at your next visit!-AS

August 04, 2026

Scott was our main point person and provided accurate and detailed information about the vehicle we had expressed interest in. He was knowledgeable about the features and answered all questions. Andrew was More

by mtkurek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

O'Steen Volkswagen responded

Thank you for taking the time to share your experience! We're so glad to hear that Scott provided you with accurate, detailed information and helped answer all of your questions throughout your vehicle search. It's also wonderful to know that Andrew was there to provide additional support and ensure you felt confident every step of the way. We truly appreciate your kind words and your trust in O'Steen Volkswagen. Thank you for choosing us, and welcome to the O'Steen family! We hope you enjoy your new vehicle and look forward to serving you again in the future.-AS

August 03, 2026

Great Dealer to purchase. Negotiations were very successful and finance department was a breeze. Salesman Scott did a great job. More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

O'Steen Volkswagen responded

Thank you for the wonderful review! We're delighted to hear you had such a positive buying experience. It's great to know the negotiations went smoothly, our finance team made the process easy, and that Scott provided outstanding service from start to finish. We truly appreciate your business and your kind words. Congratulations on your new vehicle, and thank you for choosing O'Steen VW! We look forward to serving you again in the future. Enjoy the ride! 🚗😊-AS

July 31, 2026

The team at O’Steen VW was absolutely delightful to work with on the purchase of THREE vehicles! We look forward to coming back here next time we need a new car! More

by mattandmeganheck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

O'Steen Volkswagen responded

Thank you so much for your fantastic review! We are truly honored that you chose O'Steen Volkswagen for not just one, but **three** vehicle purchases! It means the world to us that our team made each experience enjoyable and earned your trust. Your kind words and recommendation are greatly appreciated. Congratulations on your new vehicles, and thank you for being part of the O'Steen Volkswagen family. We look forward to welcoming you back when it's time for vehicle number four!-AS

July 30, 2026

Scot was great! Very knowledgeable on his product and he extremely nice and goes above and beyond. Highly recommend Scott! Overall, the dealership was great! Th More

by S. Michael Pantin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Chrisman
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Jul 31, 2026 -

O'Steen Volkswagen responded

Thank you for taking the time to share your experience! We're thrilled to hear that Scot provided such knowledgeable, friendly service and went above and beyond to make your visit exceptional. We'll be sure to pass along your kind words to him. We're also delighted to hear that Sean Kelley and Paul made such a positive impression. It's wonderful to know Paul took the time to explain all of the available benefits and protection options so you could make the best decision for you and your family. We truly appreciate your recommendation and thank you for choosing O'Steen Volkswagen. Welcome to the O'Steen Family! 🚗💙-AS

July 30, 2026

Every person we dealt with was helpful and very nice. I would recommend this dealership to anyone looking for a new or used vehicle. More

by bradtammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy V
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Jul 31, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We're delighted to hear that every member of our team provided helpful and friendly service throughout your experience. Your recommendation means a great deal to us, and we're honored that you would suggest O'Steen Volkswagen to others looking for a new or pre-owned vehicle. Thank you for choosing O'Steen Volkswagen, and welcome to the O'Steen Family! 🚗💙-AS

July 30, 2026

Very professional staff, great buying experience for my wife and I. We would highly recommended. More

by furta1kn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Signorile
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Jul 30, 2026 -

O'Steen Volkswagen responded

Thank you for your kind review! We're thrilled to hear that you and your wife had such a great buying experience with our team. Providing a professional, welcoming, and stress-free experience is what we strive for every day. We truly appreciate your recommendation and your trust in O'Steen VW. Congratulations on your new vehicle, and welcome to the O'Steen VW family!-AS

July 23, 2026

Great sales team , took a little bit to negotiate a good price. Thanks for a good experience. More

by brenda.liz.ramos.marin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 25, 2026 -

O'Steen Volkswagen responded

Thank you for taking the time to share your experience! We’re glad to hear that our sales team provided you with great service and helped make your vehicle purchase a positive one. We understand that finding the right vehicle and the right price is an important part of the process, and we appreciate your patience as we worked together to reach an agreement that worked for you. Our goal is always to provide a transparent and enjoyable experience while making sure our guests feel confident in their purchase. Thank you for choosing O’Steen VW and for allowing us the opportunity to earn your business. We appreciate your support and look forward to serving you again in the future. Welcome to the O’Steen Family!-AS

July 17, 2026

A very nice group of staff work there, including the sales, manager and financial Closing personnel! Honestly, feel their products are competitive in lricing too! More

by rbusche50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young woman at closing, who stayed late to help!
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Jul 18, 2026 -

O'Steen Volkswagen responded

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience with us. We’re thrilled to hear that our sales team, management, and finance department provided you with a positive and enjoyable experience. At O’Steen Volkswagen, we strive to offer competitive pricing while delivering exceptional customer service and making the vehicle-buying process as smooth and transparent as possible. Your kind words mean a great deal to our entire team. Thank you for choosing O’Steen Volkswagen! We appreciate your business and look forward to serving you for many years to come. Enjoy your new vehicle!-AS

July 16, 2026

We showed up at 7:15 as Scott was leaving to go home for the night, but he stayed there with us until 11:10pm (4hours later) to make sure we got exactly what we wanted, knew all of the ins & outs of the Atl More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul C
Print
Jul 16, 2026 -

O'Steen Volkswagen responded

WOW, Thank you for taking the time to share such an incredible review! We're thrilled to hear that Scott went above and beyond by staying late to ensure you found the perfect Atlas and that you felt confident with all of its features before driving home. Providing that level of dedication and personalized service is exactly what we strive for. We're so glad the experience exceeded your expectations and that you shared a few laughs along the way—that's what makes the car-buying experience memorable! Thank you for your recommendation and for choosing O'Steen Volkswagen. Congratulations on your new Atlas, and we look forward to serving you, your friends, and your family for many years to come! -AS

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