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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
354 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 354 reviews

July 02, 2026

Quan said that this would be our easiest auto purchase and he was right. The entire process was friendly, fast and painless. Quan our salesman was great, the sales manager was friendly and the lady in the More

by eodsteve2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

O'Steen Volkswagen responded

Thank you so much for your amazing review! We're thrilled to hear Quan delivered on his promise of making your vehicle purchase easy, and that the entire process was friendly, fast, and stress-free. We'll be sure to share your kind words with Quan, our sales manager, and our finance team. Providing a transparent, enjoyable buying experience is exactly what we strive for, and we're so glad our team exceeded your expectations. Thank you for choosing O'Steen! Your recommendation means the world to us, and we look forward to serving you again in the future. Enjoy your new vehicle! -AS

July 01, 2026

We had a great experience buying our first VW from Scott at Osteen’s Volkswagen. They made the process painless and went out of their way to make sure we were happy with our purchase. We would definitely bu More

by jdanetaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 02, 2026 -

O'Steen Volkswagen responded

Thank you for the wonderful review! We’re honored that you chose O’Steen Volkswagen for your first VW purchase. We're delighted to hear that Scott made the process smooth, stress-free, and went the extra mile to ensure you were happy with your new vehicle. Your kind words mean a lot to our team. Congratulations on your new Volkswagen, and we look forward to assisting you again when it’s time for your next vehicle. Enjoy the ride! 🚗😊-AS

July 01, 2026

Helpful and fast experience. Very friendly and knowledgeable crew. Salesperson was very respectful and went out of way to make a great sale for us both More

by Trickymickey93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 01, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear you had a helpful, fast, and friendly experience with our team. Providing knowledgeable service and treating every customer with respect is what we strive for, and we're especially happy to know your salesperson went above and beyond to make the experience a great one. Congratulations on your new vehicle, and thank you for choosing O'Steen VW! We look forward to serving you again in the future. Enjoy the ride! 🚙😊-AS

June 30, 2026

Professional clean friendly wonderful stuff great cars fun to drive great buying experience we had More

by patternfull
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chumney Ads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca, Finance MGR
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Jun 30, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had such a great buying experience with our team. It means a lot to know you found everything professional, clean, and friendly—and even more that you’re enjoying your new vehicle! We truly appreciate you choosing O’Steen VW and taking the time to share your feedback. Enjoy every mile, and we look forward to seeing you again in the future! 🚗-AS

June 29, 2026

They were helpful and didn't play games! Very accommodating! Was my second VW from Osteen... I'd go back and buy a 3rd later down the road! More

by K.brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 30, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind words and continued trust in O’Steen Volkswagen! We’re thrilled to hear that your experience was straightforward, helpful, and accommodating—that’s exactly what we strive for with every guest. It truly means a lot that this is your second VW with us, and even more that you’d consider coming back for a third in the future! We sincerely appreciate your loyalty and your support of our team. We look forward to being here for you whenever you’re ready for your next vehicle. 🚗 AS

June 19, 2026

Previous service work has always been solid. Buying experience was pleasant, easy, and smooth. Scott is very knowledgeable about the vehicles and was able to explain features and functions flawl More

by Slappy Mcphee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 19, 2026 -

O'Steen Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that you've consistently had solid service experiences with us and that your recent vehicle purchase was pleasant, easy, and smooth. Scott takes great pride in helping customers find the right vehicle and ensuring they feel confident with all of its features and technology. We'll be sure to share your kind words with him. We truly appreciate your trust in our team and look forward to assisting you for many miles to come!-AS

June 17, 2026

I bought the new car because of the great service department. The staff is pleasant to work with. More

by teddy.cart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
Print
Jun 18, 2026 -

O'Steen Volkswagen responded

Thank you for your kind words! We’re so happy to hear that our service department played a role in your decision to purchase your new vehicle. It means a lot to know our team’s professionalism and friendly service made such a positive impression. We truly appreciate your support and look forward to continuing to take great care of you!-AS

June 16, 2026

Scott was the best. He took extra time to explain to my daughter all the features inside the car. Thank you More

by Anu.parag.18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
June 13, 2026

Scott made our car-buying experience easy, professional, stress-free, and enjoyable from start to finish. More

by jyager27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 16, 2026 -

O'Steen Volkswagen responded

Thank you for your great review! We’re so glad to hear Scott made your car-buying experience easy, professional, stress-free, and enjoyable from start to finish. That’s exactly the experience we aim to provide every customer. We truly appreciate you choosing O'Steen VW and taking the time to share your feedback. We’ll be sure to pass your kind words along to Scott and the team. Enjoy your new vehicle, and we look forward to seeing you again in the future!-AS

June 06, 2026

Scott was helpful and kind. He made the deal easy and fast. I am excited about my new car! More

by urlagem1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 08, 2026 -

O'Steen Volkswagen responded

Thank you for the fantastic review! We're thrilled to hear that Scott was helpful, kind, and made your car-buying experience easy and fast. Nothing makes us happier than knowing you're excited about your new car! We'll be sure to share your kind words with Scott. Congratulations on your new vehicle, and thank you for choosing O'Steen VW! -AS

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