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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.7
129 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 129 reviews

December 31, 2023

Jacob (and Chris) were a great help - very detailed and answered all questions - thank you! More

by tedmoshos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Zreineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

O'Steen Volkswagen responded

Thank you for trusting us for your automotive needs!

Helpful
December 29, 2023

Everyone we encountered here were very helpful kind and courteous. I appreciated the smiles and humor from everyone. Felt like home! More

by gmbraun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose M
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Jan 11, 2024 -

O'Steen Volkswagen responded

Creating a welcoming and friendly atmosphere is important to us, and we're thrilled that you felt at home. We truly value your feedback, and we look forward to providing you with the same excellent service in the future. Thank you for choosing us! -MM

Helpful
December 29, 2023

We purchased a used car from O’Steens and our salesman Gabriel did a fantastic job getting us into our new (to us) ride! More

by BBUPWIND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jan 11, 2024 -

O'Steen Volkswagen responded

We look forward to serving you again in the future and appreciate your trust in our services. -MM

Helpful
December 27, 2023

The salesman Trey and his associates were very friendly and helpful. They listened to our concerns and desires and provided all of the information we needed. Everything was very low pressure and generall More

by LauraHeaton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

O'Steen Volkswagen responded

It's great to know that our team listened to your concerns and desires, offering all the information you needed in a low-pressure and enjoyable manner. We understand that buying a car is a significant decision, and we're thrilled that we could make it the best car buying experience for you and your wife. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your business and hope you enjoy many wonderful miles in your new vehicle! -MM

Helpful 1
December 27, 2023

Went in to look at the Atlas crossport and got attended immediately everything went smoothly great people and even better prices. More

by josemadrazo1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose M
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Jan 11, 2024 -

O'Steen Volkswagen responded

Thank you so much for taking the time to share your experience with us! -MM

Helpful
December 08, 2023

Andrew and Wyatt were helpful and easy to deal with. The buying process was smooth. More

by aprilhile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

O'Steen Volkswagen responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that Andrew and Wyatt were able to assist you effectively and make the buying process smooth for you. -Mallory

Helpful
December 06, 2023

Very friendly and helpful Made our experience go very smoothly Marc gave all the information we needed and was very kind More

by DAVMAR1624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

O'Steen Volkswagen responded

Thank you so much for taking the time to leave such a wonderful review!

Helpful
November 25, 2023

We could not ask for a better salesperson that Marc Trice. The vehicle we wanted to purchase was ready for our inspection when we arrived at the dealership. Also, I was able to deal with the Sales Mgr More

by Reta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

O'Steen Volkswagen responded

At O'Steen VW, we value your trust and are grateful to have customers like you. If there's anything more we can do for you or if you have any suggestions, please don't hesitate to let us know. We're here to ensure your continued satisfaction. -Mallory

Helpful
November 24, 2023

They were great, they helped me get a really nice car and worked things out as needed. More

by joshuavickers09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandi L
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Nov 29, 2023 -

O'Steen Volkswagen responded

Joshua, Thank you for choosing O'Steen VW. We look forward to serving you again and appreciate your support! -Mallory

Helpful
November 15, 2023

Marc Trice and the finance manager made my daughter’s first vehicle purchase wonderful. I was extremely happy with there professionalism Highly recommend!! More

by jbeamansr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

O'Steen Volkswagen responded

We are thrilled to have received your wonderful review praising the outstanding service from our team during your daughter's first vehicle purchase We understand the significance of a first car purchase and are dedicated to ensuring the experience is a positive and memorable occasion. Your trust in us is greatly appreciated, and we look forward to the opportunity to continue serving you and your family in the future. -Mallory

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