O'Steen Volkswagen

Everyone at the dealership was absolutely wonderful to work with! It was a pleasant experience for my son on making his first big purchase. work with! It was a pleasant experience for my son on making his first big purchase. More

Alec was the best. He was patient and took time to show me the options available on each model. I was able to select the car that best met my needs. No pressure. The de He was patient and took time to show me the options available on each model. I was able to select the car that best met my needs. No pressure. The dealership also gave me a fantastic deal on my trade. All around a wonderful experience. Thank you Alec and O’Steen Volkswagen. More

Scott was great to work with and O’Steen is my personal favorite dealership! Scott went above and beyond to find what we were looking for. favorite dealership! Scott went above and beyond to find what we were looking for. More

The staff at the dealership is awesome. They were very patient and understanding about my concerns with my purchase. Matt was great and very transparent in the negotiation, and Chuck the GM They were very patient and understanding about my concerns with my purchase. Matt was great and very transparent in the negotiation, and Chuck the GM is awesome. (I'm not just saying that because he is a Jarhead). Kelvin was extremely professional, and I never felt any pressure to make a purchase. Shane is a great guy. He has a ton of experience with detailing, and made sure my vehicle was never out of his sight throughout the purchase process including my trade. All of the guys there are enthusiasts, and are willing to go above and beyond to help their customers. Word of caution though. The new finance lady is learning. Make sure you read over all paperwork, and go through them with a fine tooth comb. A mistake was made that would have cost a ton of money. Overall she was ok to deal with. More

I had an outstanding experience purchasing my Volkswagen Tiguan from O’Steen Volkswagen! The GM was extremely responsive to all of my questions and truly went above and beyond to make the deal pe Volkswagen Tiguan from O’Steen Volkswagen! The GM was extremely responsive to all of my questions and truly went above and beyond to make the deal perfect. He made sure every detail was handled professionally and that I received the high-quality service the dealership clearly prides itself on. The entire sales team worked with me to structure the deal in a way that made sense for me and ensured I drove away in the exact car I wanted. At no point did I feel pressured—just supported and valued as a customer. I give O’Steen Volkswagen my highest recommendation and will absolutely make them my first choice for any future automotive needs. If you’re looking for professionalism, responsiveness, and a team that genuinely cares, this is the place to go! More

Very pleasant to deal with. Scott was a pleasure to work with! Very friendly and knowledgeable staff. Would recommend to anyone looking for a Volkswagen! Scott was a pleasure to work with! Very friendly and knowledgeable staff. Would recommend to anyone looking for a Volkswagen! More

This is the third vehicle we have purchased from Osteen VW. Our buying experience is good but more importantly the service department has treated me very fairly as well. I am delighted to be part of the Os VW. Our buying experience is good but more importantly the service department has treated me very fairly as well. I am delighted to be part of the Osteen family. More

The dealership is welcoming and Scott and Matt were exceptional! I enjoyed my experience, and in fact decided to buy 2 cars. The only detractor was the delays from the financial/checkout side. My paper exceptional! I enjoyed my experience, and in fact decided to buy 2 cars. The only detractor was the delays from the financial/checkout side. My paperwork was processed incorrectly, had the wrong name on the title resulting in further delays. This added an extra hour to my visit. Aside from that, the overall experience was quite good. I highly recommend this dealership! We may get a 3rd vehicle! More

Easy to deal with, smooth, quick, and easy trade and purchase of new vehicle, staff was professional and friendly purchase of new vehicle, staff was professional and friendly More

Scott is 100% the reason why we ended up leasing the 2026 Atlas. I respect the manner in which he engaged me as a potential customer. He informed and equipped me with the information needed to make a sale wi Atlas. I respect the manner in which he engaged me as a potential customer. He informed and equipped me with the information needed to make a sale without trying to manipulate or push me into a sale. As result, I felt safe bringing my wife to the dealership and allowed Scott to interact directly with my wife to ensure that she felt good about leasing the 2026 Atlas. Overall, everyone Sales Manager and Finance team were very respectful toward us. They entire VW Team, gave me their best price and sold me on the amazing lease program of Volkswagen. My Kia Sorento lease was expiring at the end of the month, but I was so impressed with the O'Steen Volkswagen experience that we bought the 2026 Atlas the same day. Two days later, we terminated our Kia Sorento lease early. When I called my insurance provider, the lower insurance requirement for the Volkswagen Atlas blew my mind. So not only did we upgrade our dealers experience, leased a superior automobile, but we also saved thousands of dollars over the life of the lease on insurance. If this good will continues, our family will be reaching out to Scott at the end of our lease to secure an additional vehicle. More