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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
234 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 234 reviews

January 21, 2025

Quan and his manager Matt made it very easy to purchase my new vw gli. It's great to deal with people you feel you can fully trust. More

by David M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

O'Steen Volkswagen responded

David, Thank you for sharing your experience! We’re so glad to hear that Quan and Matt made the process smooth and easy for you. Trust is everything, and we’re thrilled that you felt confident working with them. Enjoy your new VW GLI, and feel free to reach out if you need anything down the road! /MM

January 21, 2025

The staff and service is absolutely customer friendly. The service on my prior vehicle was always completed with the confidence that a job was well done. The purchase of my new vehicle has made me conf More

by ariesjkc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re so happy to hear Quan and Matt made the process smooth and easy for you. Trust is everything when buying a car, and we’re glad you felt that with our team. Enjoy your new VW GLI, and let us know if you need anything! /MM

January 21, 2025

We had a great buying experience with Marquis. Fair price & easy negotiating. I recommend O'steen VW More

by Kadesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you! /MM

January 20, 2025

Jacob was very helpful and thoughtful. He made the transaction very easy. We are extremely happy with our VW Tiguan. Thank you, Jacob! More

by dlbemoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you for the wonderful feedback! We’re so happy to hear that Jacob made your experience smooth and enjoyable. It’s great to know you're loving your new VW Tiguan! /MM

January 20, 2025

Absolutely amazing service & a pleasure to work with from start to finish! It was by far the easiest process with no nonsense and a straight forward approach. Just what we were looking for and that's why we More

by CFish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for the fantastic feedback! We're so glad to hear that your experience was smooth and hassle-free from start to finish. It’s great that we could provide exactly what you were looking for. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road! /MM

January 19, 2025

Great dealership! Excellent customer service, and professional staff. Honest. Will definitely buy again at O’Steen. More

by donatodeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Newton
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Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you for the amazing review! We’re so glad to hear you had a great experience with our team. Honesty and professionalism are key to what we do, and it’s fantastic to know that it made a difference for you. /MM

Jan 24, 2025 -

O'Steen Volkswagen responded

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January 18, 2025

Friendly atmosphere and great customer service. Would recommend to anyone looking for a new or used vehicle. More

by Emmacarlyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It’s always our goal to create a friendly and welcoming atmosphere while providing top-notch service. /MM

January 18, 2025

Great service and great sales team. Process was quick and effective. Love the new car. More

by robertjwenner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

O'Steen Volkswagen responded

Robert, Thank you for taking the time to share your 5-STAR experience! /MM

January 18, 2025

Way away to work with. Had almost everything prepared when we arrived. Had some issues with waiting g times and a few numbers needed to be changed. But all in all they we More

by robynblee00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

O'Steen Volkswagen responded

Hi Robyn, thanks so much for your 4-star review! We're grateful for your feedback and are constantly working to make things even better. If there's anything specific you'd like to see improved or anything we can do to make your experience even better, feel free to let us know! /MM

January 17, 2025

Very good customer service. Purchased my 2nd vehicle from Jacob who was very helpful. I would recommend this dealership and deal with Jacob if you need a vehicle. More

by sonicdmb41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Z
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

O'Steen Volkswagen responded

Thank you for your continued trust in us! We’re so glad to hear that Jacob was able to assist you with your second vehicle purchase. We truly appreciate your recommendation and are happy to know you had a great experience. We look forward to working with you again in the future! /MM

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