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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
329 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 329 reviews

February 05, 2026

Scott was a pleasure to work with! Very friendly and knowledgeable staff. Would recommend to anyone looking for a Volkswagen! More

by kpickering97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew D, Jesse H
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Feb 05, 2026 -

O'Steen Volkswagen responded

Thank you so much for the kind words! We’re thrilled to hear Scott made your experience such a positive one. Our team takes pride in being friendly, knowledgeable, and easy to work with, so it means a lot to hear that. We truly appreciate the recommendation and look forward to helping you again in the future. Enjoy your Volkswagen! 🚗✨-AS

February 01, 2026

As a Dr my time is valuable even more so the older I get. Scott and the whole crew at O’Steen VW made my buying experience a pleasure. Thanks again!!! More

by Dr Mike Avera
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both the Sales Manager and Finance Manager were also indeed stand up people and very professional!
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Feb 02, 2026 -

O'Steen Volkswagen responded

Thank you so much for taking the time to share your experience! We truly appreciate you trusting Scott and the entire O’Steen VW team with your purchase. Knowing that we were able to make the process efficient, smooth, and enjoyable—especially with how valuable your time is—means a great deal to us. Thank you again, and we look forward to assisting you in the future! 🚗👏-AS

January 31, 2026

My wife and I have purchased well over two dozen vehicles during our years of marriage. We have never experienced a more effortless and pleasant time working with Scott and the rest of the staff at O’Steen. More

by russelltholen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
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Feb 02, 2026 -

O'Steen Volkswagen responded

Thank you so much for this incredible review! We’re truly honored to hear that, after purchasing so many vehicles over the years, your experience with Scott and the entire O’Steen VW team stood out as the most effortless and pleasant. Providing a straightforward, honest, and fair experience is exactly what we strive for, and we’re proud to welcome you into the Volkswagen community. Your highest recommendation means the world to us—thank you for choosing O’Steen VW, and we look forward to serving you for many years to come. 🚗✨-AS

January 18, 2026

Fantastic group of people. They immediately reached out when a vehicle I had a great deal of interest in was traded in. We were able to put together a fair deal based on my wil More

by lasalviamike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin F
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Jan 20, 2026 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re thrilled to hear that our team was able to act quickly and help you secure a fair deal on the vehicle you were interested in. We truly appreciate you choosing O'Steen VW and hope you’re enjoying your new ride! -AS

January 18, 2026

Working with Scott Pantin was great, love my 2026 VW Tiquan SUV SEL. Thanks Scott! More

by Debjo
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew D
Report | Print
Jan 20, 2026 -

O'Steen Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that Scott Pantin made your experience great and that you’re loving your new 2026 Volkswagen Tiguan SEL 🚗✨. Enjoy every mile, and thank you for choosing O'Steen VW. -AS

January 17, 2026

Wonderful experience. I’d been car shopping for 3 months & visited 6 dealerships then came across something they had online. Requested the availability and within the next More

by gabriellebow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Z
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Jan 20, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that Sheila, Scott, Jacob, Nathan, Andrew, and Jesse made your visit smooth, personable, and enjoyable. It means a lot that after visiting multiple dealerships, you found your experience with O'Steen VW to be the easiest and most pleasant. We truly appreciate your recommendation and hope you enjoy every mile in your new vehicle!-AS

January 15, 2026

Alec did an excellent job and was knowledgeable and professional. It was a great experience overall and I really liked working with O'Steen VW. More

by jdowning4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
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Jan 15, 2026 -

O'Steen Volkswagen responded

Thank you so much for the kind words and 5-star review! ⭐️ We’re thrilled to hear that Alec provided excellent, knowledgeable, and professional service. Creating a great experience is always our goal, and we’re so glad you enjoyed working with both Alec and the O’Steen VW team.We truly appreciate your support and look forward to welcoming you back anytime—enjoy the ride! 🚗✨-AS

January 02, 2026

Scott was great and found me exactly what i was looking for! The customer service and follow up were exceptional. Also, i tend to dread the finance room but Jacob was also great and so helpful. I would rec More

by dannicjon22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Z
Report | Print
Jan 05, 2026 -

O'Steen Volkswagen responded

Thank you so much for the great review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Scott found exactly what you were looking for and that his customer service and follow-up exceeded your expectations. We’re also glad Jacob helped make the finance process smooth and comfortable—he’ll appreciate the shout-out as well! Thank you for recommending O’Steen VW to your friends. We truly value your trust and look forward to helping you again in the future. Enjoy your new vehicle! 🚗✨-AS

December 31, 2025

O’steen Volkswagen was a good dealership very informative and knowledgeable. Freddy was very knowledgeable about all the vehicles. More

by blackmonalden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy
Report | Print
Dec 31, 2025 -

O'Steen Volkswagen responded

Thank you for your kind review! We’re glad to hear you had a great experience and found our team informative and knowledgeable. Freddy truly does an excellent job staying on top of the details, and we’ll be sure to pass along your compliments. We appreciate your business and hope you’re enjoying your vehicle! 🚗✨-AS

December 31, 2025

Scott was a great Salesman with Helping me & my wife getting our Vehicle he was very helpful & kind! More

by gclarence213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind review! We’re thrilled to hear that Scott was helpful and kind throughout your vehicle purchase. We truly appreciate you and your wife choosing O'Steen VW and hope you enjoy every mile in your new vehicle! 🚗✨-AS

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