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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
234 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 234 reviews

January 17, 2025

Quan was amazing, wouldn’t have wanted a better rep to service me. If I am ever in need of another I would pick him over anyone else and will be referring anyone I know to him More

by chartmann1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Davidson
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Jan 18, 2025 -

O'Steen Volkswagen responded

Thank you for the incredible feedback! We’re so glad to hear Quan took such great care of you. He truly goes above and beyond, and it’s wonderful to know you’d choose him again in the future. We appreciate your trust and referrals, and we’re always here to help whenever you need us! /MM

January 15, 2025

Never been to a dealership that was this fast. They were honest and straightforward with me every step of the way, and got me into a car I’ve been wanting for a fair price. My salesman Quan was su More

by orion.marotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
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Jan 18, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear that everything went smoothly and that you were able to get the car you wanted at a fair price. Quan will be thrilled to know you had such a great time working with him. Enjoy your new ride, and we can’t wait to see you again soon! /MM

January 15, 2025

Incredibly friendly and knowledgeable about the cars. Outstanding Customer Service. Couldn’t be more satisfied. More

by Alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

O'Steen Volkswagen responded

Alex, Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team. Providing outstanding customer service is our top priority, and it’s great to know we hit the mark. We truly appreciate your feedback and look forward to serving you again in the future! /MM

January 14, 2025

First vehicle purchased in 5 years. Absolutely painless transaction. Furquan and Steve first class. Will recommend anyone. More

by Indigotaco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

O'Steen Volkswagen responded

Thank you for taking the time to share your 5-star experience. We truly appreciate your kind recommendation! /MM

January 13, 2025

One of the best car buying experiences I have ever had . Everyone was was professional. More

by rickcroft1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your feedback! We're thrilled to hear that your car buying experience was one of the best you've had. Our team strives to maintain a high level of professionalism, so it's great to know that it made a positive impact. We appreciate your business and look forward to serving you again in the future! /MM

January 11, 2025

My overall experience at O’Steen was awesome! Stephen and Quan were men of their words! As promised, there was no getting over but a great deal was made and they displayed great hospitality. Many More

by DRoss89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Jan 17, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We're so glad to hear that Stephen and Quan made your experience a great one. At O’Steen VW, we strive to keep our promises and provide excellent service. Wishing you all the best, and we look forward to serving you again in the future! /MM

January 09, 2025

Great dealership to work with. No hassle, no pressure! So glad my son referred me to O'Steen for this purchase! Marc made the entire process so smooth. Two hours from arrival t More

by jlloyd64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

O'Steen Volkswagen responded

Thank you so much for your wonderful feedback! We’re glad you were able to drive away in your new car so quickly! "Exceptional" is exactly what we strive for, and we appreciate you taking the time to share your experience. /MM

January 08, 2025

This is the second vehicle we purchased from O’Steen, the sales staff listens to our wants and needs and is willing to work to get a favorable deal negotiated. More

by dcsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2025 -

O'Steen Volkswagen responded

Thank you for coming back to O'Steen for your second vehicle purchase! We’re thrilled to hear that our sales team was able to listen to your needs and work with you to secure a favorable deal. We truly appreciate your trust and loyalty, and we're so glad you had a positive experience once again. /MM

January 08, 2025

There was a bit of a miscommunication but Mike and Chuck made it right. Really great guys. Did a great job with our car. More

by Jaxturtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

O'Steen Volkswagen responded

We are so glad that we were able to turn things around! Thank you for the 5-STAR review! /MM

January 05, 2025

Wonderful sales person Quan I would recommend Osteen Less time than other dealers Clean dealership with many cars to offer Low pressure I would return to them More

by SuzanneY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review!

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