Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
317 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
Contact Dealership
View Awards

11401 Philips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 317 reviews

July 03, 2025

Friendly and professional, not pushy. Leo did a great job guiding us through the buying process. Ali was great as always! Definitely recommend O’Steen Volkswagen! More

by tpmomto3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Jabber-Ansari, Jesse, Leo Hill
Report | Print
Jul 07, 2025 -

O'Steen Volkswagen responded

Thank you so much for the great review! We're happy to hear that Leo made your car-buying experience smooth and stress-free, and that Ali was once again a pleasure to work with. We truly appreciate your recommendation and your continued support of O'Steen Volkswagen. Enjoy your new vehicle, and let us know if there's anything else we can do for you!-AS

June 26, 2025

The transaction was smooth and professional. I’ve dealt with this dealer for close to 10 years. I highly recommend O’Steen VW. More

by jfrankwilson23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris N
Report | Print
Jun 27, 2025 -

O'Steen Volkswagen responded

Thank you so much for your continued support over the past 10 years! We're so glad to hear that your recent experience was smooth and professional. It truly means a lot to have loyal customers like you, and we’re honored by your recommendation. We look forward to serving you for many more years to come!-AS

June 21, 2025

This is the only place that I will buy or lease a car. They are fair and professional and the service is top notch. More

by style.framing_7t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Miller, Terrence R, Leo Hill
Report | Print
Jun 23, 2025 -

O'Steen Volkswagen responded

Thank you so much for your loyalty and for sharing such a wonderful review! It means a great deal to us that you trust our team as your go-to place for buying or leasing a vehicle. We take pride in being fair, professional, and delivering top-notch service every time. We truly appreciate your continued support and look forward to serving you again in the future!-AS

June 18, 2025

Very professional, courteous, respectful of the process. Everything was explained. No cat/mouse. I asked: " make a profit, treat me fair". Mission accomplished. More

by pevans812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Brandt was First Class, all the way. Never wavered. Represented the dealership very well. He made a profit without making me feel dumb. Great respect for his professionalism. Well Done !
Report | Print
Jun 19, 2025 -

O'Steen Volkswagen responded

Thank you so much for your thoughtful review! We’re glad to hear that you had a transparent and respectful experience with us — that’s exactly the kind of process we strive to deliver. Your trust means a lot, and we’re happy we could meet your expectations by keeping it fair and straightforward. We look forward to serving you again in the future!-AS

June 17, 2025

A great car experience! It was easy and pretty fast! Everyone was honest and upfront with us. We would definitely buy another car from here! More

by emereysmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R, Jacob Z
Report | Print
Jun 17, 2025 -

O'Steen Volkswagen responded

Thank you for the wonderful review! We're so happy to hear that your car-buying experience was smooth, fast, and honest—just the way it should be. We truly appreciate your trust and kind words, and we’d be thrilled to help you again when you're ready for your next vehicle. Enjoy your new car!-AS

June 14, 2025

I was very pleased with the services, I was in and out the dealership. Appreciated all the help they showed. Great place to do business. More

by jdumas98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hill
Report | Print
Jun 14, 2025 -

O'Steen Volkswagen responded

Thank you so much for the kind words! We're glad to hear you had a smooth and efficient experience with us. It means a lot to know you felt supported and well taken care of. We truly appreciate your business and look forward to seeing you again in the future!-AS

June 13, 2025

I walked in to get my oil changed as I had an appointment and I walked out with a new car. Jacob was absolutely professional helpful and it was a pleasure working More

by Globaltitle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin B, Jacob Z
Report | Print
Jun 13, 2025 -

O'Steen Volkswagen responded

Wow — what a visit! We're so glad to hear your routine oil change turned into an exciting new car day! 😊 Thank you for the kind words about Jacob — he's a true professional and we’re lucky to have him on our team. We're thrilled the experience was smooth and enjoyable for you, and we hope you’re loving your new ride! If you ever need anything, we’re always here to help. -AS

June 13, 2025

Excellent experience. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. More

by David M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris N, Leo Hill, Ana T
Report | Print
Jun 13, 2025 -

O'Steen Volkswagen responded

David,Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that you had an excellent, pressure-free visit and felt supported every step of the way. Your recommendation truly means a lot to our team — we're so happy you're happy!Enjoy your new vehicle, and please don't hesitate to reach out if you need anything down the road.-AS

June 05, 2025

Jacob and the whole dealership helped us a lot and we are very satisfied with our experience. More

by siddy.subash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Z
Report | Print
Jun 05, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Jacob and the rest of the O'Steen VW team were able to help make your experience a great one. Your satisfaction means everything to us, and we truly appreciate you choosing our dealership. If you need anything in the future, we're always here to help! 🚗💙-AS

June 04, 2025

It was the easiest transaction I’ve done. 90% was done before we even got there. More

by rrjs68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R, Jacob Z
Report | Print
Jun 04, 2025 -

O'Steen Volkswagen responded

Thank you for the great feedback! We're so glad to hear that the process was smooth and efficient for you. Making your experience easy and hassle-free is always our goal, and it's great to know we hit the mark. We appreciate your business and look forward to helping you again in the future!-AS

1
...
7
8
9
...
32