O'Steen Volvo

Ali Ansari, Recently had a service experience that was not acceptable. Service Department R/O 16060534. The only person I can complement is Mark, Service Department Consultant. He was very custom not acceptable. Service Department R/O 16060534. The only person I can complement is Mark, Service Department Consultant. He was very customer service oriented and did everything possible to assist me. During my first visit for diagnostics on the A/C issue and basic Oil Change Service, the car was returned without Windshield Fluid and an intake air tube was left disconnected. The diagnostics on the A/C repair was for a compressor, $1,811.00 to replace. I opted to have another service organization review. It was determined that the vehicle needed a HVAC Pressure Switch. The cost to replace was $339.00. Candidly, this is the worst Volvo customer care I received in my 20 years with Volvo. I currently own 2 Volvo's, XC40 and C70. FYI: You can speak with Stephen Lynch, Branch Sales Manager, West County Volvo, St. Louis, MO. on my Volvo purchase history. I would not recommend your dealership at this time. More

I had a great experience here. Our salesperson, Lisa, was excellent. I love my new car. Our salesperson, Lisa, was excellent. I love my new car. More

We recently purchased a Volvo S90 for our company from O’Steen Volvo, and the experience was truly exceptional. From start to finish, everything was transparent, straightforward, and professional—no hidde O’Steen Volvo, and the experience was truly exceptional. From start to finish, everything was transparent, straightforward, and professional—no hidden fees, no surprises, just honest business. A huge thanks to Paul C, Andrew L, Salvador Maldonado, Jason T, and Frank Zember for their outstanding service. They were knowledgeable, upfront about every detail, and made sure we had a smooth and hassle-free purchase. It’s rare to find a dealership that operates with such integrity, and I highly recommend them to anyone looking for a trustworthy car-buying experience. Vino | Limopedia.com More

Lisa and Shawn were both very friendly, professional, and helpful. Low pressure, but both followed up after my first visit and before the deal was finalized. Lisa continued to follw up after I took the car helpful. Low pressure, but both followed up after my first visit and before the deal was finalized. Lisa continued to follw up after I took the car home, checking in more than once to make sure I was happy, and whether I had questions on how to make the technology work. More

Lisa and team went above and beyond. Even delivered our car on a Friday evening! Love O’Steen Volvo. Even delivered our car on a Friday evening! Love O’Steen Volvo. More

Was great experience and staff very professional and knowledgeable. Will definitely buy there next time knowledgeable. Will definitely buy there next time More

Great experience, low pressure and very professional! ! Definitely would buy again when my lease is up! ! Definitely would buy again when my lease is up! More

Salesman was fantastic very down to earth and honest. Vehicle with everything they said it was. Very happy with our purchase. Vehicle with everything they said it was. Very happy with our purchase. More

Great experience! !! Paul was a pleasure to deal with and made the whole process easy. !! Paul was a pleasure to deal with and made the whole process easy. More

They were very accommodating and made the transaction simple. Also, there was no pressure during the transaction. simple. Also, there was no pressure during the transaction. More