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ODaniel Chrysler Dodge Jeep Ram

Fort Wayne, IN

4.9
5,322 Reviews
At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 40 years and put our reputation on the line with every customer that comes thru the door. "AN EXTRODINARY DEALERSHIP EXPERIENCE" O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.
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5611 Illinois Rd

Fort Wayne, IN

46804

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Showing 5,322 reviews

December 09, 2016

When buying right is crucial! My experience with odaniel was nothing but great! These guys helped my family a great deal when it came to having a reliable vehicle. I leased a 2017 More

by Jordan womack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ruskaup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Sauerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaylene Shaw, Jeremiah Jacobs, Chris Blake
December 08, 2016

Many years of history with the dealership and salesman. My experience with both the dealership and my salesman have always proved seamless, very professional and efficient. It has been a pleasure to maintai More

by Garyd8949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Warner and Anwar
December 07, 2016

Great buying Experience @ ODaniel This is the second car we purchased from O Daniel, both time we were appreciated as a customer and received excellent service from Mark Butler in sale More

by Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Costello
December 05, 2016

Worse experience in the world I started out the day telling this manager, Adam, that I had a deal for the same vehicle in Lima. We were there in the morning waiting for an hour, (t More

by Yul Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Sauerland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2017 -

ODaniel Chrysler Dodge Jeep Ram responded

We are truly sorry you had a bad experience. We have been in business since 1979, served thousands of customers, and strive to create the best possible automotive buying experience. We have learned in the past when a customer uses a deal from another dealer as a negotiating tool we are rarely comparing apples to apples. This happened to be true in your situation. When Adam called you for the first time that afternoon and informed you of this, you understood and agreed upon a deal. It was later discovered your wife was leasing a competitive vehicle which gave you an additional rebate; this is why the price changed from earlier in the day. You were very appreciative over the phone. It was the last day of the month, and many customers were taking advantage of the great month end deals causing our finance department to back up a bit. For this we sincerely apologize.

November 30, 2016

Great Customer Service We were looking for a used seven passenger SUV and couldn't be happier with our purchase. I was extremely busy during the holidays and Rob brought al More

by Jim Owen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Coulter
November 28, 2016

total satisfaction We had test driven six vehicles from 4 dealerships. Odaniels sales staff were very patient with us and very helpful. Working with Elizabeth and Meliss More

by ASMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ruskaup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Conner, Jeremiah Jacobs, Melissa Fiandt
November 26, 2016

Repeat Customer This will be the 2nd vehicle we have purchased from O'Daniels. Mark Campati was once again a pleasure to work with. Once again I felt like we got a More

by Theveny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Campati, Jeremiah Jacobs
November 16, 2016

very satisfied I worked with both Mark Compati and gm Ryan Smith. They were very accommodating an did their best to take care of what I needed and what I wanted. I w More

by Keepman Ken
Recommend Dealer
Yes
Employees Worked With
Shaylene Shaw, Mark Campati, Ryan Smith
November 15, 2016

Very happy! I was dreading the process of buying a vehicle. I hadn't purchased a vehicle in over 10 years and I was on a strict budget. I wasn't very knowledgea More

by Deanna Bortner
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Laux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn McSweeney
November 11, 2016

Vehicle Purchase They made the car buying process quick and easy for our first new vehicle purchase. They answered all our questions, stayed a few minutes after closin More

by Jeeprenegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Jacobs
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