ODaniel Chrysler Dodge Jeep Ram

Mark Campati, at O'Daniel West, provided us with the best car buying experience ever. From the moment he met us in the parking lot until we picked up the car, he was extremely friendly and willing to go abov car buying experience ever. From the moment he met us in the parking lot until we picked up the car, he was extremely friendly and willing to go above and beyond to meet our needs. He answered all of our questions, and quickly found answers to the ones he did not know. Mark joined us on our test drive and ensured that we were able to experience the car at all speeds and in various traffic situations. He never rushed us to pushed into purchasing the car. When we decided to discuss purchasing the automobile, Mark was willing to take any offer to the manager. When a discrepancy appeared in the pricing on the internet, they immediately honored the lower price. They were also more than willing to negotiate on small repairs that were needed. The entire process from stepping on the lot, to financing, and taking the vehicle home was quick, efficient, and smooth. We highly recommend O'Daniel West and Mark Campati to anyone looking to purchase a vehicle. We will definitely return to O'Daniel to purchase vehicles in the future. More

My husband and I purchased a used vehicle from O'Daniel a few days ago. What a great experience!! We made it to the location near closing time and we were amazed at how helpful everyone was - they stayed we few days ago. What a great experience!! We made it to the location near closing time and we were amazed at how helpful everyone was - they stayed well past closing time to get us financed and ready to go with our new vehicle. Mark Campati (Sales Representative) was fantastic! He never pressured us to buy. Instead he approached the sale in a helpful and respectful way. Honestly, he's one of the most professional individuals we have come across. After getting an amazing price on the vehicle, Bob Kimes (Business Manager) was able to get us excellent financing (better rate than we could find with local banks/credit unions). Bob stayed well past closing time to get everything squared away and treated us kindly throughout the process. Then Mark took a picture of us by our new purchase with his phone and messaged it to us soon after. Great personal touch! I absolutely love great customer service (and it seems hard to come by these days) - I would 100% recommend O'Daniel West in Fort Wayne and you can be sure when the time comes for us to purchase another vehicle, we'll call Mark Campati right away :) More

"It's a great day at O'Daniel," was how I was greeted everytime I called to talk to Shawn MacSweeney. And let me tell you what, every day I visited their lot, it was a great day. Used car salesma greeted everytime I called to talk to Shawn MacSweeney. And let me tell you what, every day I visited their lot, it was a great day. Used car salesman Shawn MacSweeney helped my fiance and I find a vehicle that will serve us well as we begin our journey into marriage. We had strict stipulations including: low miles, newer car, clean carfax, non entry-level car, and all on a tight budget (especially in today's used-car market). We started shopping the Saturday after Memorial Day, and O'Daniels was one of our first stops because we had heard from various individuals in the car business that they are company of straight-shooters. This was very important to me because I like doing business with people who share my values. At the end of our first day of shopping, we had not found a vehicle that fit our criteria and I apologized to Shawn saying, "I'm sorry, I know our criteria are next to ridiculous." He responded, "That's what I like about you guys!" At first I thought he was just giving us a line, portraying the typical car dealer. But by the end of the week, I found out he was genuine. Throughout the week following our first day, I received many phonecalls and emails of dealers I had spoken with online or in person saying, "Hey, come check this car out I found for you. I think you will really like it, and it is in your budget!" Out of the lot, we only liked one (from another O'Daniel dealer down the road) but it still was not what I was looking for. I have to admit, I got quite annoyed that some of the dealers were wasting my time by showing me cars that were not even close to meeting our criteria. And although Shawn was in the mix of people making calls (and probably the most frequent) he did so because he had something that we would actually be interested in. He offered up two new body style Avengers, one of the types vehicles we had been considering. Friday rolled around and I was about sick of shopping for cars, but I had already agreed with Shawn that Melinda and I would meet him during my lunch break and test drive the car. He was absolutely right. We loved the 2008, black, Dodge Avenger with 25k miles and one trim upgrade that had not even made it to the lot yet. The already reduced rate they offered us was still above our price range, so Shawn spoke with his manager (I'm pretty certain he ran to him because he did not want to keep us waiting) and they were willing to meet us in the middle. To be honest, when making a larger purchase like that, I never expected to walk away without a stomach ache, but because of Shawn's help and the exemplified values of the dealership, it truly was a great day at O'Daniel. More

Our buying experience with Keith Hall was tremendous. I doubt my wife will buy from anyone else going forward. We feel that O'Daniel West worked with us on price and made it a possibility for us to make a doubt my wife will buy from anyone else going forward. We feel that O'Daniel West worked with us on price and made it a possibility for us to make a much needed vehicle change. It was a first class experience and I was impressed by all parties involved associated with O'Daniel West. We were really able to connect with Keith on a personal level and by the end of the process we felt like we were buying from a friend rather than a "used car salesman". Extraordinary experience overall. Thanks! More

I wanted to surprise my husband for his birthday with new rims and tires for his Wrangler. During the process, we also purchased a new Jeep Liberty Jet. The customer service throughout the entire process new rims and tires for his Wrangler. During the process, we also purchased a new Jeep Liberty Jet. The customer service throughout the entire process was exceptional! The communication and updates I received from Adam as we were working on the surprise for my husband made the process great fun! Adam even followed up with me on his day off and was willing to stay late to meet my scheduling needs. Craig made sure we received the optimal rebates and Bob in finance was also a pleasure! We were 100% completely satisfied and would not go anywhere else! More

this is the second town and country minivan that we have bought from justin. we are comfortable working with him. the paperwork and convenience made it a painless deal. quite sufficient inventory. appre bought from justin. we are comfortable working with him. the paperwork and convenience made it a painless deal. quite sufficient inventory. appreciate the reputation of the dealership. will go back again. More