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ODaniel Ford
New Haven, IN
2,857 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,857 reviews
June 26, 2020
Our family only goes through this dealership because of their amazing customer service and excellent inventory. The sales staff is friendly and helpful and the service department is always taking good care their amazing customer service and excellent inventory. The sales staff is friendly and helpful and the service department is always taking good care of you and your car. Would recommend this dealership to anyone! More
by rc2015
Employees Worked With
Other Employees :
Mike Lothamer, Mike Everson, Phil Swaidner, Glen Campbell, Josh Loomis
June 26, 2020
Phil did a great job both during and after the sale. He is very timely in responding to phone calls and questions. Would buy another card from him. both during and after the sale. He is very timely in responding to phone calls and questions. Would buy another card from him. More
by JRock
Employees Worked With
Phil Swaidner
June 26, 2020
Everyone was personable and willing to work with me on what I was wanting in a new vehicle. It was a great experience. Thank you. what I was wanting in a new vehicle. It was a great experience. Thank you. More
by Kris Wilder
June 26, 2020
I wanted to let you know that Ken Miller was pleasure to deal with, he was very knowledgeable on Ford vehicles. He was also very helpful, attentive and listened to what my needs are and what I am looking f deal with, he was very knowledgeable on Ford vehicles. He was also very helpful, attentive and listened to what my needs are and what I am looking for in a vehicle. Michelle Bassett More
by Michelle Bassett
Employees Worked With
June 25, 2020
A pleasure to work with is a great understatement, Ken walks you through like you're family, a true professional. I felt like i was buying with someone, not from someone, he is my new go to guy. walks you through like you're family, a true professional. I felt like i was buying with someone, not from someone, he is my new go to guy. More
by Mark S
Employees Worked With
June 25, 2020
Easy and Fair John was a pleasure to deal with. He knows the product. He has a laid back personality. There were no gimmicks or surprises and we recommend him. John was a pleasure to deal with. He knows the product. He has a laid back personality. There were no gimmicks or surprises and we recommend him. More
by Me5151
Employees Worked With
John Berghoff
June 25, 2020
We have bought 3 cars from Phil and we couldn’t ask for a better, more honest salesman. He is great and very personable. We would highly recommend! better, more honest salesman. He is great and very personable. We would highly recommend! More
by cbuck1371
Employees Worked With
Phil Swaidner
June 25, 2020
John went above and beyond to help us find the perfect vehicle. We worked tirelessly to help us locate exactly what we were looking for. He was courteous, professional, and ver to help us find the perfect vehicle. We worked tirelessly to help us locate exactly what we were looking for. He was courteous, professional, and very knowledgeable about the Ford products we were interested in. I would recommend John to friends and family. More
by ajabowers
Employees Worked With
John Berghoff
June 24, 2020
Ken was great to work with. He was nice, informative and helpful. He went out of his way to make sure all my questions were answered. helpful. He went out of his way to make sure all my questions were answered. More
by Kevin
Employees Worked With
June 24, 2020
Ken is a excellent professional salesman answer every question with honest, great person to do business with and purchase vehicle from rate ken very excellent question with honest, great person to do business with and purchase vehicle from rate ken very excellent More
by Terry
Employees Worked With
