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ONYX Automotive

Omaha, NE

4.6
165 Reviews

14800 Davenport St

Omaha, NE

68154

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Showing 165 reviews

August 30, 2017

Excellent Experience My service advisor Shawn was amazing! Took time to explain what was wrong with my bmw and what I would need to do to fix it. Never once did he make me More

by Eille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn service advisor
Aug 30, 2017 -

ONYX Automotive responded

Thank you for the 5 star review! We're glad that Shawn explained things thoroughly for you in the Service Department!

August 30, 2017

Great! i thought it was great! They washed and vacuumed my car out. More than what some other places do for an oil change!kristen even helped carry out the c More

by Chewy09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
Aug 30, 2017 -

ONYX Automotive responded

Thank You for taking the time to leave this review! We appreciate your patronage and will make sure that Kristen receives the recognition that she deserves!

August 30, 2017

Service was efficient and very friendly Kristin did a great job at H&H during my latest service visit. I would highly recommend using her to anyone. She is very knowledgeable and works to he More

by RandyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin , Tom Coleman
Sep 05, 2017 -

ONYX Automotive responded

Thank You for your patronage! We appreciate that you will be recommending Kristen to others!

August 29, 2017

Great customer service! The service department made every possible effort to get my car running, and to keep me happy. They have repaired the car over a weekend, and provided More

by Tad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Patters
Aug 30, 2017 -

ONYX Automotive responded

Thank You for the positive feedback! Your convenience is our priority at H&H and we're glad that you took advantage of our Courtesy Vehicles!

August 26, 2017

Range rover service I had a piece of trim replaced. The work was done well and in a timely manner. Work was under warranty. It was a great experience More

by Kristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 28, 2017 -

ONYX Automotive responded

Thank You for leaving this review! We appreciate your business at H&H and are glad that you are pleased with your service experience!

August 25, 2017

BMW Service Brake rotors were turned under maintenance warranty at 70,000 miles. Really happy with the service that Kristen and team provide. Always the best ex More

by kerbynelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Patterson
Aug 25, 2017 -

ONYX Automotive responded

Thank You for the review! We're glad that you had an excellent experience at our BMW of Omaha Service Department!

August 24, 2017

Effortless I had a great experience! Came in, was given complementary food and drink. Along with a hassle free process and friendly staff! Definitely will come h More

by Freerdovski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Patterson
Aug 24, 2017 -

ONYX Automotive responded

Thank You for your patronage! We always have snacks and beverages available for our customers at H&H and are glad that you took advantage of it! We look forward to seeing you again!

August 23, 2017

New Back up camera I enjoy the ability to use a courtesy loaner vehicle while my car is being repaired. It makes it easy to schedule an appointment no matter how busy I More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Twight
Aug 24, 2017 -

ONYX Automotive responded

Thank You for taking the time to leave this review! Our Courtesy Vehicles are available any time you come in for a service appointment at H&H for the convenience of our customers! We're pleased to hear that the Courtesy Vehicle came in good use for you!

August 23, 2017

Quick, friendly service. I brought my car in for an air bag recall. Dropping off the car was quick and easy. Shawn kept me informed by text message and the repair was done on More

by Bassman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 24, 2017 -

ONYX Automotive responded

Thank You for the positive feedback! We're glad that Shawn kept you up to date on your service visit at H&H!

August 21, 2017

Great experience. Excellent customer service. Curtis helped us find what we were looking for and answered all of our questions. He was knowledgeable about the vehicles and very easy going to talk More

by Jacohans11
Recommend Dealer
Yes
Employees Worked With
Tom Coleman
Aug 23, 2017 -

ONYX Automotive responded

Thank You for the review! We're glad that Curtis was able to help you out!