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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

March 30, 2022

Little wait time. Efficient and courteous, clean waiting area. Tea and coffee provided. Accepted coupon. More

by Pahlcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose carreon
Mar 31, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 30, 2022

Very attentive and professional They provide excellent service and a very comfortable waiting/ seating area More

by bushanthony5653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 30, 2022

Excellent service department, it’s out of my way to use them, but I always bring my truck here More

by mghurtuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

mghurtuk responded

Excellent service department, Frank is absolutely the best!

March 30, 2022

From the first visit to the most recent the service is impeccable! Great service. Thank you! More

by gerriwideman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Mar 31, 2022 -

Oak Lawn Toyota responded

Thank you, Gerri, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 30, 2022

The staff was very polite. I have spoke to others as to Toyotas services & resorts. The staff even helped me maintain calmness when I was going thru bad times. Thanks for the c More

by eburrell183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, Bob Spee
Mar 31, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 29, 2022

I went to Oak Lawn Toyota after searching a few other dealerships in the area, I told them my price range, I was looking to pay cash that day, and I was not disappointed! Mike Henery did a great job help More

by Murdock92188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Mike Henery
Mar 29, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Carnivele, General Manager

March 29, 2022

Yesterday I purchased my fourth vehicle from Oak Lawn Toyota. I’ve always had a very good experience at this dealership. I had the good fortune to have Jack Makselan assist me in making this purchase. He More

by Rusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Mar 29, 2022 -

Oak Lawn Toyota responded

It's fantastic to hear that Jack provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

March 29, 2022

This was my first time in the facility everyone was Very professional very helpful and efficient . Great staff More

by Mtpjmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 29, 2022

The most recent job was a frame recall and Juan was able to get that taken care of along with some brand new fuel straps for my 2002 Toyota Tundra. The wait was a while but well worth it. They did an excell More

by MARRONJIMENEZCRISTIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 29, 2022

Manager Juan was empathetic and went above and beyond to answer my inquiry. Appreciated the good customer service skills which are becoming extremely rare. Thanks I purchased my car 2 years ago and service More

by REED_SHEILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business, Sheila, and hope to see you again soon! Juan Vazquez, Service Manager

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