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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

January 20, 2022

Service writer was very helpful.Answered my questions Service writer was very helpful. Answered my questions very satisfactorily. Work was done timely. Waiting area was comfortable. More

by TOMK0706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiet, Daniel Schnur
Jan 20, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Tom! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 19, 2022

Very professional and great service! They are very informative about what's going on with your vehicle. More

by nicoleeholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us, Nicole. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 18, 2022

Exceptional work! Very professional and compassionate towards our needs. I’m pleased and content with the service. More

by Petra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 18, 2022 -

Oak Lawn Toyota responded

Thanks, Petra, for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 18, 2022

From giving the advisor the car keys, I was informed that any questions I had, would be answered via phone text. That also increased my range of freedom. Also, I was updated on the work that I wanted to have More

by CDCPROTECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

January 16, 2022

Great price and service did not add services I didn't need in at out quick More

by richardblueboy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jan 18, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 16, 2022

Great service. Very timely and helpful. They got me in last minute for auto start and did an amazing job. More

by DANIEL.LAREAU95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Daniel, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

January 16, 2022

Efficient and courteous. I appreciate recommendations for keeping my car in great shape. Cashier is always very professional and friendly. More

by webbjune21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

January 15, 2022

Prompt and thorough service. Reviewed and discussed required maintenance. Helped me understand the bill and applied applicable discounts. Kept me informed with calls and texts. Serviced our family fo More

by tommcgreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 14, 2022

The customer service we get from Steve Hertzog and his The customer service we get from Steve Hertzog and his team is excellent. They go above and beyond to treat us and all their customers with respect More

by Tom Kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Oak Lawn Toyota responded

Thank you so much, Tom, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

January 14, 2022

The service department and the manager, Juan Vazquez are awesome! My car would not be running after 217,000 miles without their expertise!!! They do great work! More

by Tony C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business, Tony, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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