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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

September 27, 2021

Very professional, Sales Rep. Cesar Quiroz, the best, that guy needs a pay raise, great guy….. More

by KRIVER3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Oak Lawn Toyota responded

Thank you so much for choosing Oak Lawn Toyota! Congrats on your new purchase, and let Cesar know if we can be of any more assistance! John Carnivele, General Manager

September 26, 2021

Excellent service rep. and helpful mechanic on realignment of hub cap. After my test drive the tires road bumbey. I Questioned this: Service rep provided feedback on how long to drive new tries More

by jsteenes2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 26, 2021

Service was great again for my oil change and tire rotation. It was quick and I will definitely be back More

by wiz117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Sep 27, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 26, 2021

Great salesperson Jacek treated us very well. Jason and the finance department was very professional and straightforward. It was a no hassle experience. More

by vinhayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
Sep 27, 2021 -

Oak Lawn Toyota responded

It's fantastic to hear that Jack and Jason provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

September 26, 2021

Wifi problem is not resolve low level result ….promise call me to gets other try and they did not include the service Manager …after 4 complaint under warranty. More

by Abraham
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Vazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Oct 13, 2021 -

Oak Lawn Toyota responded

Thank you for this feedback, Abraham. I have spoken with Juan, Service Manager regarding the issues you are having with you vehicle and he advised that he has been in contact with you. If you would like to discuss the issues further, please contact Juan or if you would like me to give you a call, please provide me with you contact info. Thank you and have a great day! John Carnivele, General Manager

September 26, 2021

The salesman done his job the service need improvement inspection sheet when finish a job More

by BASSMAN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz
Sep 27, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we will share your comments with our team. If you would like to continue this conversation, could you please provide your email or phone number? Juan Vazquez, Service Manager

September 25, 2021

Efficient and honest service consultants. Frank Nash can help you decide what is essential maintenance and what can be postponed until the next visit, which really helps for budgeting. More

by geoffreyscottbrown
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words, Geoffrey, for our service department! We look forward to sharing your compliments with Frank and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 25, 2021

The service I received from Oak Lawn Toyota was outstanding. On time, courteous, and exactly what they stated they would do. No more, no less. More

by dkoonce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 25, 2021

Very professional, courteous and efficient. Each time I've had to bring my car in for servicing I've been pleased. More

by 204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Sep 26, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 24, 2021

Great and fast and friendly. Always a great experience when I drop off my car. More

by jmarinjr18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Sep 24, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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