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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

June 18, 2021

Very professional and friendly. Kept up to date on the progress of the work being performed on you vehicle. Explained what needed to be done on my vehicle in termsci could understand. More

by dan195752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich
Jun 18, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

June 16, 2021

Keith Stadler was outstanding!!! Great Service!!! Fast Service!! His customer service will make me choose Oak lawn Toyota over and over again!!! Thank you for your!!! More

by KIMBERLYA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Oak Lawn Toyota responded

Kimberly, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Juan Vazquez, Service Manager

June 16, 2021

Listened to my needs and completed the work needed. Looked over car to diagnose possible services needed in the future. Also presented to me possible recommendations for next visit. More

by pabagley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

June 15, 2021

The service men was very efficient and knowledgeable and polite to me. I am very glad that I came to Oak Lawn service place. Thank you for your honest staff workers. More

by Li ndamyles46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

June 14, 2021

By far the best service I have gotten, from dropping off my vehicle to picking it up in less than 45 mins… I will definitely come again More

by enrique.gaitanr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Oak Lawn Toyota responded

Enrique, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

June 13, 2021

Need to have sitting, in service area, while finance does their thing. I’m disabled and no one helped me. I had to ask for seat. More

by ILLINOISLIZ
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
June 13, 2021

Intake was prompt, friendly and informative. Work was performed quickly and notification of completion was prompt. Had to search for the van as the cashier just handed over the keys with no mention of h More

by Beebalmsowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 12, 2021

Toyota dealer in Oak Lawn is like a family to us. This us where we buy all our cars and jeeps because Toyota automobiles are durable and fairly priced. More

by WCSANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! We appreciate your loyalty. John Carnivele, General Manager

June 12, 2021

I like that my truck service was done in a timely manner. I am really pleased the way my breaks are working. Great Job OAK LAWN TOYOTA More

by czsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mahon not sure spelling
Jun 12, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

June 11, 2021

Service is excellent and the service assistants are polite and patient.also is easy to get an appointment. The department is eager to meet your time frame. More

by donna.banks2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Oak Lawn Toyota responded

Thank you, Donna, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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