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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

June 06, 2021

Very nice and warm. Called us back within 30 minutes. Dispite arriving late. They were still ae to service our car. Thank you. Will be returning More

by Juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 06, 2021

I was greeted and welcomed by Frank. He was warm and friendly. The workers, started on my vehicle right away. The wait time was short and the service was fast. Outstanding!! More

by Lora.Vasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

Thank you, Lora, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

June 05, 2021

Great customer service! Very good at keeping me informed on what was going on and how things were going, as well as expected wait time. The fish are an added bonus (for my son! 😀) More

by THESMITHFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

June 05, 2021

Jacek Makselan was the one that sold me my Toyota highlander. And then gave me a good deal on my new TOYOTA RAV4. He was very knowledgeable and helpful. Thanks Jacek More

by AJOYMOM6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
Jun 07, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

June 05, 2021

Excellent service. Thanks to everyone there. Except for a unexpected delay when the part that was ordered was defected and had to be reordered everything went well. It was nothing that the service guys could More

by earljones7309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

Thank you so much, Earl, for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

June 05, 2021

The service writer was incredibly helpful and polite. The cashier was incredibly polite. Would highly recommend this dealership to family and friends. Great job with the people that you guys have hired More

by DonTomas30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

June 05, 2021

Juan was very helpful & informative in problem that I was having with my automobile, also Lewis was also very helpful & assisted me in a warranty matter and regarding Fob key, More

by carolyn_burt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Oak Lawn Toyota responded

Thank you, Carolyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

June 04, 2021

I have used this service center for all my repairs on both previous and current car. Have always been pleased. Joe was professional and pleasant to work with. Only disappointment is that i asked to ha More

by ggodo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

June 04, 2021

Service provider Salvador Gaeta was very pleasant and polite. The following day I had an issue with on the services provided and he addressed it immediately. More

by jflynnroyko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Oak Lawn Toyota responded

It's great to hear that Sal and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 04, 2021

My family has bought 3 cars, all from John Beris. He has always given his most honest and experienced opinion, and knows everything about Toyotas! Any question we had, he answered. It took us about 8-9 visi More

by Nick S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Oak Lawn Toyota responded

Nick, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else John or any of us can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

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