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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,246 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,246 reviews

May 01, 2021

The Service Dept. is why I will only buy my next new car from this dealership. That plus our great salesperson Bob Spee. We trust Toyota's service recommendations which if followed, increases the life of More

by fjg526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hahn, porter.
May 02, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 01, 2021

Needs a little improvement on service time. My appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work. More

by KEBEHQUETEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, Daniel Schnur
May 02, 2021 -

Oak Lawn Toyota responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are sorry for the long wait. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

May 01, 2021

I scheduled an appointment online. The service center did not make me wait and I was able to immediately get my car serviced. Thank you very much! More

by Yourbrokertasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 30, 2021

Great customer service from my service man!!don’t know his name??had a recall so service appt did not cost anything so can’t rate pricing More

by pumpkins60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 30, 2021

Oak lawn Toyota never disappoints! The whole team is exceptional. Receptionist answering the phones are super polite and prompt. Service team excels on knowledge and experience. More

by m4b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
May 01, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 30, 2021

Joe, my service advisor, was awesome! He was thorough and attentive to my needs. His effective communication made for no surprises and a stress-free experience. The mechanics did a great job too. M More

by Kirkstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's wonderful to hear that Joe and the team provided you with such a pleasant experience. We look forward to assisting you with any future automotive needs! Juan Vazquez, Service Manager

April 30, 2021

Everything is good, fast service, nice people, very clean area . Everything is good ,appointments was fast services was easy to get there. Thankyou for everything. More

by SOLANO6124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Oak Lawn Toyota responded

It's great to hear that our service team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 29, 2021

Awesome experience from start to finish. No hassle, upfront sales team. Definitely will work with them again. Finance team was great, quick and easy. Excellent!! More

by palmislebar
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella
May 01, 2021 -

Oak Lawn Toyota responded

Thanks for your feedback on your recent visit to Oak Lawn Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new vehicle! John Carnivele, General Manager

April 29, 2021

Service was terrific. Employees were attentive to dianes needs since she walks with a walker. Social distancing was observed. Assessment of vehicle was done and effectively explined. More

by cindyrowan794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Apr 29, 2021 -

Oak Lawn Toyota responded

Cindy, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

April 29, 2021

Needed air in my tire. They found a hole on the side. It was promptly fixed. Received a decent price for the job. Thank you More

by cdog40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Apr 29, 2021 -

Oak Lawn Toyota responded

We appreciate your business and Patryk and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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