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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

April 25, 2021

Patryk Kilch was extremely kind and patient with me while also keeping me updated with my cars progress. He also taught explained things about my car that I didn’t really know about. More

by Antoniojames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
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Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you, Antonio, for the kind words for Patryk in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 25, 2021

Was there from 1:15 to 3:15 but was charged 3 hours of Was there from 1:15 to 3:15 but was charged 3 hours of labor. Took 30 min to do paperwork. Requesting refund of 120.00 for overcharging of labor. Lo More

by Evamarie10
Recommend Dealer
No
Employees Worked With
Frank Nash
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April 24, 2021

Bob Spee and Dominck Gibek where fantastic! I will recommend OL Toyota to all my friends! Bob showed me a great car and explained it in a test drive.... I love the hybrid Camry would not have consider More

by keithd1123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you so much, Keith, for choosing Oak Lawn Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! John Carnivele, General Manager

April 24, 2021

Jack is a very profesional I bought with him 3 new cars end never was any issue the price for cars are very close to my expactation More

by Varsovia08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
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Apr 25, 2021 -

Oak Lawn Toyota responded

It's great to hear that Jack was once again able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! John Carnivele, General Manager

April 24, 2021

Thanks for your service I'm so pleased with your attention to my toyota .special y to Sal,he was very helpful and friendly. I will be back. More

by Gloria Tellez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business, Gloria, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 24, 2021

I brought the car in to be checked cuz I smelled gas on two occasions. They said it was no gas leak I was in and out in a timely manner More

by Mama mill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beris
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Apr 25, 2021 -

Oak Lawn Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

April 23, 2021

Never a time this staff hasn't taken care of me, wasn't what I thought but glad the team pointed me in right direction. More

by LYNEA F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan the porter helped me as well because I needed to run an errand.
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Apr 25, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

April 23, 2021

4-5miles away,personality some like good,very nice Saleman Jack.,when making appointments always get the time &date I decide,the service personal explans very well what’s needed & important of serving More

by romac9035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
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Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Jack and the rest of our team. We're glad to hear we delivered such a great experience! John Carnivele, General Manager

April 23, 2021

Do NOT EVER go to this dealership. Manger yelling at me in the middle of showroom as he was showing and selling the car I put a down payment on. More

by gd
Recommend Dealer
No
Employees Worked With
John Carnivele
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Oak Lawn Toyota responded

I wish I could get a hold of you, as I've been messaging you frequently for the past week. I understand it can be difficult re-enacting a negative experience, and as one of the managers of Oak Lawn Toyota, I would like to hear more about the incident. Without a name, number and and response back, it is difficult for me to help. We take great pride in each customer's experience, so please let me know how we can help. You are important to us, and I want to help make things right. Sincerely, Victoria Hampton

April 22, 2021

Second time there, first time having some kind of work done. The job was done quickly and professionally, was happy with the results and help of the staff More

by richardj5732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Richerme
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Apr 23, 2021 -

Oak Lawn Toyota responded

Richard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

Apr 23, 2021 -

richardj5732 responded

thank you and your team !

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