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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

January 21, 2021

I have been serviced by Mr. Sattler previously and I was serviced by Patrick on yesterday and they both are exceptional in their customer service and everything that goes along with it. I really appreciate More

by STUCKEYMONIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Jan 21, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

January 17, 2021

Definitely recommend to my friends and family. Great service felt welcome right away. Mr. Cotto adjusted to my needs and explain to detail the process More

by Tanyac
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto
Jan 17, 2021 -

Oak Lawn Toyota responded

Tanya, Thank you so much for your wonderful review! We are thrilled that Edwin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

January 16, 2021

I’ve been going here for the last 11yrs to buy and service my vehicles and it’s been great always clean and great service. More

by MALANDRINA_SONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Jan 17, 2021 -

Oak Lawn Toyota responded

Sonia, We appreciate your business and our team looks forward to serving you again soon! Thank you for being a loyal 11 year Oak Lawn customer Juan Vazquez, Service Manager

January 16, 2021

Great service, friendly environment and it was Great to see John back helping out. Don't know the other service guy who helped me but he was great as well. More

by Marion16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Richerme
Jan 17, 2021 -

Oak Lawn Toyota responded

Marion, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

January 16, 2021

I am a repeat customer (2 time). Mr. Cotto and Oak lawn family was patient and very willing to work with me. Experience was great. More

by A.Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto, Erica Ortiz
Jan 17, 2021 -

Oak Lawn Toyota responded

Congratulations on your new vehicle! We are so glad that Edwin had the opportunity to work with you, and that our team could make this a top-notch experience again! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! John Carnivele, General Manager

January 16, 2021

Always a good experience here. Friendly staff and detailed advice. I feel confident in the responses given. Easy service scheduling with many options regarding timing. More

by VPRav4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

January 16, 2021

I have always felt comfortable having my vehicle serviced at Oak Lawn Toyota.The service department is professional and the work performed is always top notch. Thanks for taking care of this customer. More

by Jaybird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Oak Lawn Toyota responded

Jaybird, It's great to hear that Sal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

January 15, 2021

Friendly dealer. Tries to accomplish that all customers are seen right away. Waiting area is ok with TVs and chairs. Good warranty work. Definitely recommended. More

by garysbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review, Gary. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

January 15, 2021

Great communication. Thorough explanation of work and prices before beginning work. Convenient hours and offered transportation if I didn’t want to wait at the facility. Service was done efficiently and More

by kpl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jan 15, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Dan, here at Oak Lawn Toyota. We appreciate your five-star review! We thank you for your business, and hope to see you again soon! Juan Vazquez, Service Manager

January 14, 2021

Best service quality, I don’t make appointment and it was so fast. Thanks to the the person who talk with me he is the best‼️ More

by Liliramirezcastillo1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Oak Lawn Toyota responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Sal and our team and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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