Oak Lawn Toyota

I was pleased to see the covid precautions in place. The personal atmosphere is always pleasant and kind. I have to trust that what service is done is done right and what is recommended is needed. I think personal atmosphere is always pleasant and kind. I have to trust that what service is done is done right and what is recommended is needed. I think everyone is honest as the dealership has a good reputation. Service people are eager to explain and seem to have my welfare at heart. Nice experience. More

Everything from start to finished was top notch absolutely EXCELLENT. Sal did an excellent job of keeping us informed start to finish. From day 1 when I called all customer service phone appointmen absolutely EXCELLENT. Sal did an excellent job of keeping us informed start to finish. From day 1 when I called all customer service phone appointment setters went above and beyond to encourage me and set my service appointment. Absolutely no complaints whatsoever! More

This is my second review. When I asked my service technician if he heard/read my first review, he stated no. It’s important that the review is shared with the technician/manager. Keith was very prof technician if he heard/read my first review, he stated no. It’s important that the review is shared with the technician/manager. Keith was very professional when I brought my car in for the second time after a complete tune up. After explaining what was happening to the car, Keith met with his Service Manager Juan and explained the problems. After reviewing the problems it was determined that they would replace the damaged hose to the engine. It was determined that there was a leak. This problem is still happening. I don’t think I should have to pay the $200 for evaluating the problem, since the car is still shutting off. More

Had to take my 2020 Toyota RAV4 hybrid in for a recall Had to take my 2020 Toyota RAV4 hybrid in for a recall and a technical service bulletin repair. This was a big job they had to replace the front sus Had to take my 2020 Toyota RAV4 hybrid in for a recall and a technical service bulletin repair. This was a big job they had to replace the front suspension arms and the fuel tank Which are big jobs. The work was done properly and the vehicle was even cleaned washed when I picked it up this is why I bought my vehicle at this dealership anyone could sell you a vehicle however getting the service which is top notch counts down the road. This is why we buy our vehicles from Oak lawn Toyota for service makes a difference they give you a good price on a new vehicle and follow up with great quality service! Do you want the best you get the best. More

Steve provided awesome customer service. He was thorough, answered my questions, and was very helpful. His personality is a plus. I would recommend this dealership. answered my questions, and was very helpful. His personality is a plus. I would recommend this dealership. More

Visited Toyota to receive a oil change and took a well over four hours! Dan provided horrible customer service. I was not informed that my vehicle was ready for pickup over four hours! Dan provided horrible customer service. I was not informed that my vehicle was ready for pickup More

I take my 2018 4Runner to Oaklawn Toyota for servicing. The staff is always courteous and informative. They’re always close to their estimated schedule. I’ll definitely consider them for all of my future a The staff is always courteous and informative. They’re always close to their estimated schedule. I’ll definitely consider them for all of my future auto considerations. More

I would not hesitate to recommend buying your next car from the folks at Oak Lawn Toyota. They have the best products and knowledgeable staff to help with any issue you may encounter. from the folks at Oak Lawn Toyota. They have the best products and knowledgeable staff to help with any issue you may encounter. More

Everything was great, service was top notch. Just one complaint, rude inconsiderate people in the waiting room, talking loudly on the phone and another person sucking there teeth. Management needs to rem complaint, rude inconsiderate people in the waiting room, talking loudly on the phone and another person sucking there teeth. Management needs to remind people to be considerate of others. More

When I visited the Toyota dealership in OAklawn on 1/7/2021, the service was fast, friendly and efficient. I will definitely return to this location in the future. 1/7/2021, the service was fast, friendly and efficient. I will definitely return to this location in the future. More