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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,237 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,237 reviews

September 12, 2020

Excellent. Loyalty. Location. Facility. Trusted. Convenience. I have a preference with this facility. Oak Lawn where I was born too. I just like taken it to Oak Lawn. More

by Martinmi2000M911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Sep 13, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 11, 2020

Amazing customer service, always feel welcomed. Went for a recall, it was very long but was aware of it and they got me updated every hour or so. Thank you! More

by Joanna Jankowiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall the name
Sep 11, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

September 11, 2020

They told me my recall part would be switched out of my car in about two hours.And it was about two hours happy with the service More

by Bought4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 11, 2020

Great customer service, quickly and very professional and a very friendly staff. I will recommend the Toyota dealer service in oak lawn A trusted dealer car service maintenance. More

by bparam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 11, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 10, 2020

Great experience. The sales woman was very knowledgeable and a great deal! There was no hassle. We were literally in and out in 2 hours! More

by grysell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Oak Lawn Toyota responded

Thanks for your feedback on your recent visit to Oak Lawn Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Carnivele, General Manager

September 09, 2020

Great service, my car was taken cared of right away & I didn’t have to wait! They keep appointment times & took care of my car as soon as I arrived More

by Kathleen Jania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Oak Lawn Toyota responded

Thank you, Kathleen, it's great to hear that our team provided such a pleasant and timely experience. We appreciate your business and look forward to serving you again soon! Juan Vazquez, Service Manager

September 09, 2020

Pleasant experience will now bring my car there for my oil changes the employee I interacted with was pleasant and thorough and I didn’t experience anything negative More

by JoynajenjoyJeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your business and this review. We're happy to hear Keith and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 09, 2020

The check-in process went a lot quicker and easier this time. While suggestions were made from my last visit, I didn't receive updates this visit. More

by lkelley74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Sal here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 09, 2020

I was very pleased with my visit. It was done in a timely manner. I was told of a future item that will need to be addressed. Most importantly, COVID-19 guidelines were followed. More

by Carol O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 10, 2020 -

Oak Lawn Toyota responded

Hi Carol, thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 09, 2020

I had a long day at work and was very happy to receive fast and competent service. I was concerned about the car but my concerned were immediately placed at easy. Thank you More

by e-doss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 10, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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