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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,241 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,241 reviews

January 30, 2023

The customer service is excellent. Everyone is friendly, and the technicians are thorough in explaining what repairs you need and giving you options before they move forward. More

by jenluvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

January 30, 2023

The service was timely, Frank was friendly, he explained thing in great detail. I will be back. More

by carolcastile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Carol, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 29, 2023

What make the dealership good is the advisors like Lauren Kelly who taken care of me More

by Rric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Kelly
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Jan 29, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Lauren had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 29, 2023

Every time I get my car serviced here, they attend to me quickly and professionally. The service is great. I am a satisfied customer. More

by elizabethdeleon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Elizabeth, for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

January 29, 2023

I received friendy an efficient service for my oil change and tire rotation service. The service was completed in about 40 minutes. More

by CHARLESAMALATESTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

January 28, 2023

I have reach-out about not getting oil sticker and still not heard from anyone, very disappointed. More

by AVALENC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Oak Lawn Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Juan Vazquez, Service Manager

January 28, 2023

I always have a pleasant experience at Oak Lawn Toyota! The employees are courteous and professional. More

by Dr. J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 28, 2023

Frank was super courteous and welcoming. This is my first time at this dealership. The bathrooms were very clean, which I appreciated as I am a woman in my 60's. More

by Cora1346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Frank and our team here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

January 28, 2023

Been a customer since the 1990's and will continue. Thanks for the quick and thorough job! More

by DENISE_MARIE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Denise! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 27, 2023

Warmly greeted. Clean facilities. Stocked coffee and water. Honored appointment time. Quick service turn around. Kept me informed. Very pleased More

by Terameeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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