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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,239 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,239 reviews

December 18, 2022

Joe Cassello top notch! Kept me apprised of all that was going on. Parts department was also great. I have always had great service from Oak Lawn Toyota. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jim, and we look forward to working with you again. Juan Vazquez, Service Manager

December 18, 2022

I want to have a brake light bulb replaced and didn't have an appointment they did it for me and I was happy More

by sylviacurrie57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kelly
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Dec 18, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Sylvia. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 18, 2022

Easy efficient scheduling, good counter service, excellent communications updates, not a lot of hard sell. Not super quick turnaround time but not bad for a dealer. More

by Beebalmsowa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 17, 2022

They were professionals that got me to buy a used car. They never offered to show or sell me a new car. I was trying to stay within my budget. More

by barbarajeffries35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Cotto
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Dec 18, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, Barbara, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 17, 2022

The service is always prompt, pleasant, and efficient. I feel like I get quality service. I wish there were more coupons for more services or those that can be applied to any service., More

by MSPIGHT210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Oak Lawn Toyota responded

Thank you for your business. We appreciate you taking the time to leave us a review. We'll be sure to share your comments with our crew. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Juan Vazquez, Service Manager

December 17, 2022

I was pleased with the customer service that I received. The advisor kept me informed of the repairs, and they was done quicker than I expected. More

by richmond9300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 16, 2022

Can’t complain service was good done in a timely manner a little pricey for me More

by Eo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2022 -

Oak Lawn Toyota responded

Thank you for your review. We truly appreciate your business here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 15, 2022

It's very very cardealershipish and the service department does lots of car service stuff. More

by funbobby137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Oak Lawn Toyota responded

Thank you so much for your 5-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 15, 2022

Everything was great. The toung man who drove ne home to my condo even waited to make sure i got insude befoe leVing More

by Lsk525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 15, 2022

Honestly with your customers is the key My service experience was wonderful. Honest work and customer service More

by ismail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
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Dec 16, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

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