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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

November 10, 2022

Problem was fixed concerning my clutch, no further problems took some time to repair. The end More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Sammy responded

Repairs completed

November 10, 2022

Joe and Ed are the best employees that the dealership has working for them. I have not interacted with anyone else at Oak Lawn Toyota. More

by pag525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 09, 2022

Courteous, friendly. Keith kept me informed on what was going on with my automobile. Was very impressed with my service. More

by Babsims1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Oak Lawn Toyota responded

We are very happy to hear that Keith provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 09, 2022

Excellent customer service and qualified technicians who provide excellent workmanship for your vehicle. They are willing to go above and beyond the call of duty. More

by Glory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 09, 2022

Courteous. Very good customer service They gave me an estimated time for waiting and it was on point. More

by MNR61652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 09, 2022

The service was fine. I did not appreciate having to say no to over $1000 in new tires and other service. More

by CARBON11019
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
I don’t know names.
Nov 10, 2022 -

Oak Lawn Toyota responded

Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 09, 2022

Very nice place , professional crew Sal was very helpful , explained to me everything, tires I ordered came on time, I like this place More

by tomzych2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 09, 2022

Professional, kind, and loyal to customers I’ve been to other Toyotas for maintenance service, but the Oak Lawn location is the best one I’ve ever been too. Great experience and thank you. More

by farah sukkari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Oak Lawn Toyota responded

Farah, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 08, 2022

The salesman Nick was Outstanding, he went out of his way to make sure that I had a pleasant and wonderful experience. I will definitely use them again at this dealership. More

by jpelt32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Oak Lawn Toyota responded

Congratulations on your new vehicle! We are so glad that Nick had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! John Carnivele, General Manager

November 08, 2022

The service was prompt and efficient and the customer service was excellent and friendly and told me exactly what I needed More

by KANDRASCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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