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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,240 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,240 reviews

September 21, 2022

Treat customers respectfully and aim to help. Go above and beyond. Helpful and informative. Great sales force. More

by NLUZNICKY
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 20, 2022

Incredible and super helpful! I came in from out of state to visit my mom and developed car trouble on the way in that needed attention before I left the next day. I came to Oak L More

by DF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Sep 20, 2022 -

DF responded

You are lifesavers! Thank you Carlos and team for getting me safely back on the road! Superb service all the way around! Most grateful!

September 20, 2022

Very happy. I am driving my 4th Prius. Our kids have 2 of them still driving More

by STEVEBRASHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 19, 2022

Check in was easy and services to be completed were explained in detail to me More

by jzzyj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 18, 2022

Service was quick and staff was friendly and professional. Appointment was easy to schedule too. More

by roseanng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 18, 2022

Great customer service. They were able to get me in and out in less than a hour. Thanks More

by Rosse742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 18, 2022

Very good customer service, work done Ina timely manner, will return in the future if need be More

by il9092e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren
Sep 19, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 18, 2022

Always accommodating very knowledgeable and friendly. Service and parts dept is the same as friendy and knowlegeable More

by aczepeda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. John Carnivele, General Manager

September 17, 2022

They are friendly, attentive, courteous and knowledgeable. My car was in for its 1 year maintenance and a recall. It was taken care of expeditiously. More

by Jeneria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

September 17, 2022

I have always taken my toyota to this dealership and have always gotten excellent customer service and repair work!! More

by vgrier101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

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