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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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February 08, 2022

Oak Lawn Toyota Service Dept keeps my Sienna running like new. The techs are fantastic! The Service team takes the time to explain maintenance and repairs to ensure that I’m driving a safe/reliable vehicl More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Carreon, Daniel Schnur
Feb 08, 2022 -

Oak Lawn Toyota responded

Thank you, Scott. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

February 08, 2022

My appointment time was honored, service was quick & complete, social distancing guidelines were stated, waiting room was clean. More

by kaimurray11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

February 07, 2022

Great service I love coming here the tech people are very nice keep you update as your car is being serviced More

by LUCYJONES_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

February 05, 2022

Service was excellent, courteous, and timely. I would recommend to anyone looking to purchase a new or preowned vehicle More

by karenporter130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2022 -

Oak Lawn Toyota responded

Thank you, Karen, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

February 05, 2022

The wait time for my vehicle to be repaired is always reasonable. I always wait for it. More

by JA1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Feb 06, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 05, 2022

Service was great especially John the mechanic who totally figured out backup camera problem and explained it More

by CAROLDAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them, Carol, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

February 04, 2022

OLT is always competent and fair priced.Polite, on OLT is always competent and fair priced. Polite, on schedule and dependable. I trust their recommendations for repairs. More

by Kamoe59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stadler
Feb 04, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

February 04, 2022

Well it was cold and wet at first I was there for air in tire then I ask them to check my battery but things went quick and nice More

by Netteevans849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Feb 04, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 03, 2022

I have experienced so far excellent service@ Oaklawn Toyota. Very helpful, courteous service techs. Clean comfortable waiting room and the shop is clean for the work they do there. Thank you. More

by Yahweh8101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

February 02, 2022

Great customer service they get you in and out in a timely manner they also went over different services you might need in the future. Sal was the young man that took the time to let me know what my ca More

by AMARTIN1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Oak Lawn Toyota responded

It's great to hear that Sal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

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