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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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December 03, 2021

Walk in with a Honda and they took care of me. Great work and team! More

by chavarriadomingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Sal and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 03, 2021

Waited the exact time I was told it would take to have my front brakes done. More

by pcbengtson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

December 02, 2021

Thank you for squeezing me in for service at the last minute we realky appreciate it More

by Jmildred29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Oak Lawn Toyota responded

It's great to hear that Juan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

December 01, 2021

I like this place. Even though I was a little late, they had me out within an hour. More

by rpace664
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Dec 01, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 01, 2021

Thank you for your service it was very good respectful and nice people you’re the only one I trust with my car thank you More

by MARYAMBAHHUR
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

December 01, 2021

The service department and staff are fantastic! Bob Spee is the BEST! Great Service! Great More

by VALENZ1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

December 01, 2021

Everyone at OL Toyota are always friendly, knowledgeable and very pleasant to deal with. Brought my car in yesterday for 6 month check up and was on my way in 45 minutes after my appointment time. They expl More

by Irishmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear that Frank and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! Juan Vazquez, Service Manager

November 30, 2021

Always timely, friendly and efficient service.Extremely Always timely, friendly and efficient service. Extremely clean work and waiting space. The only problem was when I texted the service rep who texted More

by jmbe530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

November 30, 2021

Joe in customer service was excellent. Joe was friendly, courteous and knowledgeable. Joe kept me informed regularly on the status of my vehicle and ensured all maintenance was up to date. Joe and the rest More

by Kevin C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Dec 01, 2021 -

Oak Lawn Toyota responded

Kevin, thank you for the kind words for Joe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 29, 2021

Informative, cordial , efficient , fast service. Annual maintenace check is the reason I brought my car for service. Jose Carreon was my service advisor & was most suggestive & informative. Thank you Jo More

by ron@dataserve.biz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Carreon
Nov 29, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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