Oak Lawn Toyota - Service Center

I always have great customer service and staff very knowledgeable about vehicle . Joe always updated me on my vehicle . knowledgeable about vehicle . Joe always updated me on my vehicle . More

Kępt me updated very thorough and proffessional would recommemd Oak Lawn Toyota. Had remote start installed recommemd Oak Lawn Toyota. Had remote start installed More

I was checked in upon arrival. Service was completed on time as promised. I was very pleased. time as promised. I was very pleased. More

I’m going to say that I was pleased with the job that they did. they did. More

I have nothing but kudos and great appreciation for the Oak Lawn Toyota dealership and service department! I have been going to their service department for several years. Their quality of service has b Oak Lawn Toyota dealership and service department! I have been going to their service department for several years. Their quality of service has been outstanding on a very consistent basis. They treat their customers with sensitivity and respect. Many other customers have said the same thing. I highly recommend Oak Lawn Toyota to anyone who is looking for a trusted dealership with whom they can do business in buying and servicing their Toyota vehicles! More

Not terrible, but definitely stands out from my typical good experience. Much longer wait time than usual, no response via the text thread I received after dropping my keys off, etc. The text said it w good experience. Much longer wait time than usual, no response via the text thread I received after dropping my keys off, etc. The text said it was “Keith”, but I think it was another service member that I dealt with. He was friendly, but he didn’t seem too eager to assist with my questions. More

Mechanic Dave did an excellent job. He was polite and answered to all my quests about my car. Joseph Cassello was rude and shout at me that he is loosing money because of me!? when I was trying to find o answered to all my quests about my car. Joseph Cassello was rude and shout at me that he is loosing money because of me!? when I was trying to find out why he charged twice bigger amount of money, then he was saying for beginning He was super rude. I was very stressed and couldn’t even explain anything since he wasn’t listening. Joseph was rejecting even to show the paperwork, was saying :what do you want to se ? I was shocked. I am a client at this place for almost 10 years. Never ever had such a terrible experience 😢 More

I have used this service for the last 15 years and find them to be reliable, reasonably priced, and always courteous. I'm staying !! them to be reliable, reasonably priced, and always courteous. I'm staying !! More

Promt service they had me in and out in forty minutes. Car was returned to me clean no issues. Car was returned to me clean no issues. More

Very professional and personable. No fast talking service advisors looking to upcharge customer. Friendly and even made recommendations of other business alternatives to consider when customer not interested advisors looking to upcharge customer. Friendly and even made recommendations of other business alternatives to consider when customer not interested in having all my repairs there. One suggestion would be to install charging stations and for laptops phone s Tablets that can be accessed on top of desk in waiting rooms Also vehicles should be washed when presented back to customers. Other dealerships standardly provide this courtesy without a customer having to request. Otherwise, overall I was very pleased and will return to have my ongoing service needs provided. This was my first time using this dealership upon recommendation More