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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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November 10, 2021

Always prompt, always courteous, always professional. Communication is always good . Waiting area always comfortable . Time is always good More

by dfchandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Nov 10, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 09, 2021

Had an unfortunate accident, hitting a pothole on the right front passenger tire. Made an appointment and had a replacement tired put it very quickly and I hardly had to wait long. More

by benjimar14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Oak Lawn Toyota responded

Ben, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

November 09, 2021

It was very attentive they communicated very punctual. I would go to them again. They honored my warranty. More

by kmhayes341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Nov 09, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

November 08, 2021

The service was excellent. You get in and out quickly. They're very friendly and productive from the beginning. The person you start with is the same person you deal with throughout your visit. Also, the More

by irvins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ, Daniel Schnur
Nov 08, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 07, 2021

The OakLawn Dealership was very helpful and concern about my vehicle. The wait was not too long. More

by LADYJM28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 06, 2021

I have “always” been satisfied at Oak Lawn Toyota. Bob Spee is the absolute best salesman! Bob always goes the extra mile for his customers. I have purchased 3 vehicles from Bob over the years & I have be More

by kathleencorbett34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Sliwinski 5 Stars, Laurie Haedtler 5 stars
Nov 07, 2021 -

Oak Lawn Toyota responded

We appreciate your business, Kathleen, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 06, 2021

I have bought 2 cars from your dealership, I have alway have good service when I come there. More

by AUNTIEV827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 06, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

November 05, 2021

Always greeted with a smile- all work completed is discussed before and after. The facility is always clean. Great group of mechanics. More

by Tippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 05, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Juan Vazquez, Service Manager

November 05, 2021

The service is always professional, excellent and on par for Oak Lawn Toyota. Thank you. More

by smith.bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Oak Lawn Toyota responded

Bonnie, Thank you for the kind words for our service department! We look forward to sharing your compliments with Keith and our team, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 05, 2021

I came in for a tire problem and was able to get an oil change service, tire rotation and was informed about what else my car needed. More

by sschneid
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Joseph had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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