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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

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October 01, 2021

Service advisor was excellent and very attentive and informative! Made sure I was taken care of More

by Vvarela106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 01, 2021

The Toyota dealership in Oak Lawn is the best! They always provide kind and friendly service. I have been coming here for close to two decades and it has always been such a welcoming and friendly place More

by WAZWAZA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was one other gentleman, but I did not catch his name, unfortunately., Mark Girlich
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Oct 03, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 01, 2021

The service department treated me respectfully; gave me their assessment and prioritized what needed to get done. After 11 years with my Toyota Camry, I am very satisfied in the maintenance provided this More

by KUBICKI8720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

October 01, 2021

Very professional and helpful did all of the work that needed to be done in estimated time More

by BILLS916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 30, 2021

Fast, professional, and thorough. What else is there to say?! Great communication and was in and out quickly. More

by ncervenka85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
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Sep 30, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 30, 2021

They easily replaced my car which Elgin Toyota should have fixed but failed to take care of the problem More

by Pheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
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Sep 30, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 30, 2021

Excellent customer service in the service dept. He was very polite and attentive. I will request him again. More

by mattisonivory1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Report | Print
Sep 30, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 30, 2021

Waiting time was reasonable. Not overcrowded due to COVID restrictions. Customer serve the agent pleasant. Explained recommendations for future repairs. No pressure to have the work done now and there. More

by Fenger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 30, 2021

Excellent service. Joe the Service representative is outstanding. His professionalism and customer service qualities are superb. Thanks Dwayne Hunter More

by ICEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review, Dwayne. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe and our team here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 29, 2021

Great costumer service, excelent service and the People work there is the best in service More

by Checo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Report | Print
Sep 29, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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