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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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August 29, 2021

I am never disappointed when I bring my car in to Oaklawn Toyota. Joe was extra thoughtful and showed me my oil pan. I was able to see it with my own eyes and touch it with my own hands. It really removed More

by Kimberlywilliford115Kimberlywilliford15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A woman..???
Aug 29, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Kimberly, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

August 28, 2021

I have been going here for years and am always treated well. Everyone is very friendly and helpful. Work done on my car reasonable and well done More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us, Pat. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

August 28, 2021

Toyota of Oaklawn is located much further than Chicago Northside Toyota from my home, but the professionalism and workmanship is superb. I purchased my Toyota Prius at Toyota of Oaklawn in 2015, and I hav More

by sla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Oak Lawn Toyota responded

Thank you so much for your wonderful feedback. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

August 28, 2021

Frank in service listened to my concerns had mechanic find problem and fixed said problem. Then preform service on vehicle. Very happy with my service experience at Oak Lawn Toyota. More

by ScottyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Oak Lawn Toyota responded

It's great to hear that Frank and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 27, 2021

Friendly and timely service. Exceptional customer service on the call to book my oil change. I appreciated the attention to detail, advising me if future items needing to be addressed More

by EWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Aug 27, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 27, 2021

Polite. I wish they would have inspected the car before doing some of the minor work. The car needed new brakes and I would have postponed the minor work (filter change, etc) had I known this. More

by Shelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Oak Lawn Toyota responded

Thank you, Shelley, for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 26, 2021

My many questions were answered with promptness and professionalism. OL Toyota is the only dealership I have gone to the past 5 years for service! More

by kdoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Aug 26, 2021 -

kdoherty responded

My many questions were answered with promptness and professionalism. OL Toyota is the only dealership I have gone to the past 5 years for service!

August 26, 2021

Thank you Sal, Keith, Joe, and the amazing techs for keeping our Corolla and Sienna running like new. Also, appreciate the help from Parts Dept. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Elvidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you, Scott, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 26, 2021

There were very helpful and friendly and they do the best work! Not gonna lie,$611 just for front brakes was insane but other than that, the best! More

by davagis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

August 26, 2021

The service and courtesy of the employees were very good, especially Dan he is always make sure my concerns are taking care of. Great serv More

by aquad4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Daniel Schnur
Aug 27, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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