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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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May 29, 2021

Purchased my 2008 FJ new and have been having it serviced there every since because I trust that they have my best interest at heart! More

by p.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

May 29, 2021

Very positive service experience. Easy to schedule an appointment. Everything went as planned. Questions and concerns addressed. I waited for the car. They were right on with the time estimate. More

by BLJONES60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Gaeta
May 30, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

May 28, 2021

My service experience has been Good. The service department employees are always nice, and they always try to make my experience a very pleasant one. More

by the_roshow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 28, 2021

Both Service & Sales Personnel are very professional. This group continue to do an Excellent job on my every visit. I will continue to use them for my every automotive need . The employees at this facil More

by mallonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 30, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 28, 2021

I was able to schedule an appointment the same day. The work was done in a timely manner. Very satisfied with the work that was done, thank you Joe More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 30, 2021 -

Oak Lawn Toyota responded

Thank you, Karen, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again! Juan Vazquez, Service Manager

May 28, 2021

There was a Quick responsive service team . I didn’t have to wait, I was taken care of as soon as I walked in for my appointment. More

by HEATHERTYMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts, Heather, about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

May 27, 2021

The are very friendly and they do a very good job. They take very good care of your car. I liked when they used to taking wash your car for you. More

by AJOYMOM6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 27, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 27, 2021

I receive prompt service; was greeted by friendly servicemen; told of my problem & issue was resolved; got a reasonable price for the job performed. I was satisfied! More

by lejones1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

May 27, 2021

Good Customer service and friendly staff my car was serviced quickly and accurate I love this Toyota location easy to find and very helpful staff More

by feliciamavery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Felicia! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

May 27, 2021

quick service and very nice staff super super nice super super fast super super friendly super super cool super super I recommend to everyone A.K. More

by AGAK35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Oak Lawn Toyota responded

Thank you for the super kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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