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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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May 15, 2021

The best service and very good work they care about my car Very interested in the mantainace or my car I thank them for taking good care of my car for many years More

by gwnn11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

May 17, 2021 -

gwnn11 responded

I really enjoy bringing my car in Thank you for maintaining my car

May 15, 2021

Service was fast and friendly...starting with consulting with Joe...being driven home...having the car serviced in a short amount of time...and being picked up to return to the service dept.. Was able to More

by joannecfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Oak Lawn Toyota responded

Joanne, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

May 15, 2021

Good service Excellent communication Frank the service Good service Excellent communication Frank the service writer was informative and very respectful. We felt well informed and knew exactly what ser More

by jim.shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Oak Lawn Toyota responded

Jim, thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Frank was able to help, and we hope to see you again! Juan Vazquez, Service Manager

May 15, 2021

Does good work on vehicles,service department is very helpful & friendly/ courteous,if u waiting for your vehicle they’ll up date u & the price. More

by romac9035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
May 17, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your service experience here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

May 15, 2021

Over the years we have purchased at least 3 cars from Oak Lawn Toyota always using Bob Spee who is the greatest car sales person we ever knew. Very pleasant and extremely knowledgeable. Service dept was More

by DIANE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Oak Lawn Toyota responded

Diane, we appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

May 14, 2021

Quick, efficient, and friendly service. My technician kept me informed during the appointment. I'll be back for the next required service. The facility was clean and everyone kept their distance. Thank More

by susanl9532
Recommend Dealer
Yes
Employees Worked With
May 15, 2021 -

Oak Lawn Toyota responded

Susan, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

May 13, 2021

Service was ok nothing special,,No offers no recommendations ,this service was a simple oil change , average service , presentation bland , not bad but nothing special to earn excellent rating More

by antprowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, Daniel Schnur
May 12, 2021

Keith, Annie and the technician were awesome.The price Keith, Annie and the technician were awesome. The price was decent. These individuals make it as pleasant as it can be for a brake job $$$. More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie and Tech doing the brakes
May 12, 2021 -

Oak Lawn Toyota responded

Tasha, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

May 12, 2021

I have brought my cars to independent garages but when I want it to be done correctly & honestly, I bring my cars to Oak Lawn Toyota. I thank them for their wisdom and am confident of their inspections. T More

by A Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
May 13, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

May 09, 2021

Very satisfied with the service not a long wait n Frank always take good care of me n give me a courtesy call when I forget about my appointment More

by YOLANDAHOARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Oak Lawn Toyota responded

Thank you so much, Yolanda, for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

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