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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews
Call Service Center (708) 435-2205

2,221 Reviews of Oak Lawn Toyota - Service Center

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April 29, 2021

Needed air in my tire. They found a hole on the side. It was promptly fixed. Received a decent price for the job. Thank you More

by cdog40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
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Apr 29, 2021 -

Oak Lawn Toyota responded

We appreciate your business and Patryk and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

April 28, 2021

Professional, prompt service. John did a thorough job explaining what was needed and why. I ended up getting additional with done but hopefully the car will be good for a while. More

by Tiffany445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Oak Lawn Toyota responded

Thank you, Tiffany, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with John here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 28, 2021

In and out within an hour. Very fast and courteous. Helpful with explaining additional services needed and what could wait. Overall a great experience as always. More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts, Terri, about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

April 27, 2021

I was very pleased with service at this dealership and receiving fuel pump recall information. An appointment was scheduled right away with second recall letter. More

by WILSONAW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Sal and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

April 25, 2021

I called and asked if they could work on my truck even though I didn’t get it from them and they said yes the service was great and I always. Come again thanks 😊 More

by Leroy_dxn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis very helpful
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Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you so much, Leroy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

April 25, 2021

Patryk Kilch was extremely kind and patient with me while also keeping me updated with my cars progress. He also taught explained things about my car that I didn’t really know about. More

by Antoniojames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Report | Print
Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you, Antonio, for the kind words for Patryk in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 25, 2021

Was there from 1:15 to 3:15 but was charged 3 hours of Was there from 1:15 to 3:15 but was charged 3 hours of labor. Took 30 min to do paperwork. Requesting refund of 120.00 for overcharging of labor. Lo More

by Evamarie10
Recommend Dealer
No
Employees Worked With
Frank Nash
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April 24, 2021

Thanks for your service I'm so pleased with your attention to my toyota .special y to Sal,he was very helpful and friendly. I will be back. More

by Gloria Tellez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business, Gloria, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

April 23, 2021

Never a time this staff hasn't taken care of me, wasn't what I thought but glad the team pointed me in right direction. More

by LYNEA F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan the porter helped me as well because I needed to run an errand.
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Apr 25, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

April 22, 2021

Excellent service dept. On time and does a thorough job. Explains and shows you why work needs to be done. Trustworthy and communicates well with you. More

by BIKEDOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

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