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2,221 Reviews of Oak Lawn Toyota - Service Center
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April 13, 2021
I’ve been going to this service center for years! Never had a bad experience. Everyone is professional and courteous. They are willing to work with you. had a bad experience. Everyone is professional and courteous. They are willing to work with you. More
by AMB
Verified Customer
April 12, 2021
They did a great job in a short amount of time. I had a lot to do Saturday, and they got the maintenance finished fast enough so that I could complete my errands. lot to do Saturday, and they got the maintenance finished fast enough so that I could complete my errands. More
by Mpastorius
Employees Worked With
April 11, 2021
I've always been extremely pleased with the service I've received at Oak Lawn Toyota. The staff is friendly, polite, courteous, knowledgeable, helpful, and trustworthy. I've purchased my last three vehicles received at Oak Lawn Toyota. The staff is friendly, polite, courteous, knowledgeable, helpful, and trustworthy. I've purchased my last three vehicles there. Highly recommended. More
by CARLAMAE1
Employees Worked With
April 11, 2021
Excellent customer experience. Service reps provide verbal estimates and advice. Good waiting room. Reliable repairs- my car is well-maintained by this dealership for over 12 years, with more to come. verbal estimates and advice. Good waiting room. Reliable repairs- my car is well-maintained by this dealership for over 12 years, with more to come. More
by ABCanning
Employees Worked With
April 08, 2021
The service was impeccable. People were friendly and very curtious I felt with a lady named Kayla pretty and very knowledgeable of what needed to be done . Thank you Kayla curtious I felt with a lady named Kayla pretty and very knowledgeable of what needed to be done . Thank you Kayla More
by JOLYNE4
Employees Worked With
April 08, 2021
My visit to Oak Lawn Toyota went extremely well: from the point of check in and all through the repair process, the work was done efficiently with no wasted time. The service writer, Keith, was helpful in ex point of check in and all through the repair process, the work was done efficiently with no wasted time. The service writer, Keith, was helpful in explaining everything. More
by aldo.suarez65
Employees Worked With
April 07, 2021
Pat was great, he was efficient and helped me understand exactly what my vehicle problems were. I don’t know anything about cars so it was nice to not feel pressured. exactly what my vehicle problems were. I don’t know anything about cars so it was nice to not feel pressured. More
by Alexandragarcia372
Employees Worked With
Patryk Kilch
April 06, 2021
Oaklawn Toyota is like family. Whenever I come in for maintenance I feel welcomed and special. Over the years I've come to trust most of the service team and I look forward to my visits. maintenance I feel welcomed and special. Over the years I've come to trust most of the service team and I look forward to my visits. More
by cyntm1960
April 06, 2021
I brought my Camry back on 3/30/21 to have the illuminated door sills installed along with the remote engine start up, I dropped my car off between 0730-0745, I knew it would be an all day job but illuminated door sills installed along with the remote engine start up, I dropped my car off between 0730-0745, I knew it would be an all day job but I had someone to pick me up from the dealership. I called at 545 to check on my car and was told it would be about another 90 minutes. I called the service department back at 805 but everyone had left, no one bothered to call to let me know my car would need to be kept overnight, this created a real inconvenience for me since I had to scrabble to get a ride to work the next day. The next day 3/31/21 I called and asked for Louis he told me he would check the status of my car and call me back within 5 minutes, I called again 50 minutes later and Louis “said” he left me a message, my phone was with me the entire time and I had no messages from him, he said my keys would be with the cashier. When I arrived at the dealership I was handed my keys and no one offered to show me how to work the FOB for the remote engine start up, there was an instruction card attached to the remote. Needless to say I had some issues with the FOB and had to return to the dealership on 4/3/21 and while Louis did show me how to properly operate the FOB I feel this was a trip that could have been avoided had Louis or someone else taken the time to show me how to operate the FOB properly when I initially picked up the car. When I purchased the car in early March I was very pleased with my salesperson Vito, unfortunately returning the car for the after factory installs I was not happy with the customer service. The extra added attention that is given to a customer goes a long way!! More
by ronniescar
April 02, 2021
I have always been treated fairly at Toyota. My husband chose this dealership as having good cars and good service. He is deceased now but he wanted me to have the best. chose this dealership as having good cars and good service. He is deceased now but he wanted me to have the best. More
by PATJAX9077
Employees Worked With
