Back

Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

Sort by
April 01, 2021

Noticed a problem and called Oak Lawn Ill Toyota right away the technician scheduled me the next day. The customer Service associate Pat that helped me when I got there was outstanding. He addressed my More

by Vyoung007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Apr 02, 2021 -

Oak Lawn Toyota responded

It's great to hear that Pat was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 01, 2021

I was completely satisfied with the service provided for my car. The service representative, Mr. Joseph was very informative and accurate in suggesting the appropriate options needed to correct the problem. More

by Rigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

April 01, 2021

Good 👍🏿 They Do very good service. They will help you if you need help. Any problems that you used to have. They will solve it! More

by ahmedmutania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 01, 2021

Frank was very friendly and informative thru the visit. Eady to get an early appointment. Explanation easy to understand. Frank even got someone to connect my cell to the car! Thank you! More

by cinnyee4all
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

March 31, 2021

As usual service visit was great. As a courtesy at my request the battery terminals were cleaned, the battery was tested and even a broken license plate frame was replaced, free of charge. More

by FROGCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Richerme
Mar 31, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 31, 2021

We always receive great customer service at Oak Lawn Toyota. It is easy to make appointments and get in quickly for service. If any problems are found, they are explained and given a priority (should More

by KKCOLOSIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Apr 01, 2021 -

Oak Lawn Toyota responded

We appreciate you taking the time to leave us this fantastic review! Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 31, 2021

It is an excellent dealership from which I have purchased vehicles and services since 1990. The sales, service, and office associates are courteous, friendly, and engaging to determine issues relating to ve More

by ALLETTA J JUMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Richerme
Mar 31, 2021 -

Oak Lawn Toyota responded

Thank you, Alletta, for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 30, 2021

The service was prompt and courteous and the environment was friendly I will use this dealership again in the future and recommend it’s service to others More

by ABDHAKWAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Mar 31, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

March 29, 2021

It was great. Nice job on oil change and filling up fluids. All on warranty. Will go back for next oil change. Nice and close to home too More

by pamchina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Oak Lawn Toyota responded

Pam, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

March 27, 2021

Service was excellent. Patryk Kilch was very polite and explained things thoroughly. Great customer service. Keep up the great work. Thank you Ms Williams smile More

by nodrama5036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Mar 28, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our Patryk in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

...
162
...