Back

Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

Sort by
March 27, 2021

I have been using the service department at Oak Lawn Toyota for the past 2 years and each time I bring in one of our four Toyota vehicles the service personnel have been very courteous, helpful and frie More

by angs1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 26, 2021

Always helpful, always polite! They always tell me what is coming up due and how long I can wait to do the maintenance. They always ensure I know where they are in the process. More

by lizettemz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota. We look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

March 26, 2021

Very fast service, frank was very helpful and made the service quick and easy. Kept me updated on my car and if it had any issues or problems. More

by Bensonvickie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Oak Lawn Toyota responded

We are very happy Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 26, 2021

I scheduled my appointment a day before. I got there and Sal at the service department checked me in, registered my car. I waited in the waiting area and he came and update me about my car’s need. I was do More

by sihamsweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

March 25, 2021

Juan and his crew always takes great care of my Highlander. They treat us better than family at Oak Lawn Toyota!! Thanks for your excellent service once again. More

by BUGES8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

March 25, 2021

I was able to get an appointment pretty quickly and all work finished same day, they were very attentive in checking the things I was concerned about and addressed all issues. More

by Tony Juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business, Tony! Juan Vazquez, Service Manager

March 24, 2021

Unfortunately I’ve had my car in 3 times since buying it but that isn’t a reflection of your service department. They’ve always been great at taking care of the problem and making sure I was satisfied with More

by JW110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 21, 2021

I'd like to really thank you all for a fine job. Sal, was so helpful, the mechanic was spot on. Great job altogether! Awesome. More

by Dontheboatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Oak Lawn Toyota responded

Don, We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 21, 2021

I always feel that i can take my vehicle to this dealership without any reservations. I feel honesty and great care coming from Everyone that works here. More

by CHARLIE 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 21, 2021 -

Oak Lawn Toyota responded

Charlie, Thank you for taking the time to share your feedback with us. Frank and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 19, 2021

Pat was my contact and he was great. Super nice and helpful. He was able to answer all my questions. I appreciate good customer service. More

by Sar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Mar 21, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad pat was able to help, and we hope to see you again! Juan Vazquez, Service Manager

...
163
...