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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.6
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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November 21, 2020

I Had a great experience. Friendly, speedy service. Good to know there’s a place I can take my car for service that is trustworthy. More

by Ksorum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 22, 2020 -

Oak Lawn Toyota responded

It's great to hear that Daniel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 21, 2020

The whole service team is great. I was able to make my appointment, once I arrived, they checked me in right away. Everyone was professional and quick to get the work done. Will always return to oak lawn More

by Javi2850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Oak Lawn Toyota responded

Javi, Thank you so much for your kind words regarding working with Keith, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

November 20, 2020

Excellent service. Very professional, honest and friendly staff. Reasonable price. Efficient service. Practice social distancing and required face mask in and out of the office. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Nov 22, 2020 -

Oak Lawn Toyota responded

Roger, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph, Sal, and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 20, 2020

Great service always. Very efficient. Service department Great service always. Very efficient. Service department personnel are always friendly and accommodating. No pressure no stress. Would highly recom More

by maureenpassarello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

Oak Lawn Toyota responded

Maureen, We appreciate your business, Joseph and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 19, 2020

Thank you for figuring out what was happening with my radio. I had several dealership check out my radio and they couldn't figure it out. Thanks again. More

by yaya0403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

November 19, 2020

This dealership sucks! I had an absolutely terrible customer service. I do not recommend it and I will never go back to Oaklawn Toyota again!!!!!!! More

by evanspetulia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geri Olijarz and Laurie Haedtler , Daniel Schnur
Dec 03, 2020 -

Oak Lawn Toyota responded

Hello Petulia, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. John Carnivele, General Manager

November 18, 2020

Service was great, tech was considered, informative and patience was high as a representative of the dealership. Got what I ask for timely fashion battery. More

by bbr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Bob, Joseph, and Sal here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 18, 2020

Friendly staff and great service! Oak Lawn Toyota presents the customer with options for service along with the cost, and the customer decides on the service. The service department honors your app More

by phylmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Nov 18, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your business and this review. We're happy to hear Daniel and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

November 17, 2020

Great service everyone is nice all the time I will be coming back even though I didn’t purchase my car there good people good More

by Marlenescott2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Nov 17, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 17, 2020

I always get great service at Oak Lawn Toyota. Sal took care of me at the service desk. I only had to explain my issue briefly. He knew exactly what needed to be done. Car was ready earlier than promised. More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that Sal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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